Trusted Agent profile

Porters Estate Agents London reviews

★★★★★ Excellent

183 reviews across 3 platforms

240 Balham High Road, London SW17 7AW

Porters Estate Agents's London office at 240 Balham High Road is rated 4.8 out of 5 across 183 reviews on three platforms, including 175 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

175

Reviews on Google

This office

Facebook logo

4.4 / 5

7

Reviews on Facebook

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Porters Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience working with Porters, from viewings to singing and moving in! Everyone was lovely and professional, we would be happy to work with them again!

Sarah · 14 March 2026

Agent replied · 14 April 2026

Thank you Sarah for your very positive review, I am so glad you found the moving process to be such a positive one and I will of course pass onto the team. Thank you Sean and The Porters Estate Agents Team.

5/5

Google

I had a fantastic experience dealing with Porters Estate Agents. From the very beginning, they were incredibly personable and attentive to my needs. They made the entire process smooth and stress-free, always going above and beyond to answer my questions and offer helpful advice. Their professionalism combined with their friendly, approachable demeanor made them a pleasure to rent from. Highly recommend!

Abby · 2 April 2025

Agent replied · 14 April 2026

It was a pleasure to have you as clients Abby and thank you for your very positive review which I shall pass onto the Porters team, very best wishes for your onward move and do get in contact again should Balham be on your next horizon. Sean & the Porters Team.

5/5

Google

Lovely, friendly staff! Who provides a brilliant, quick-responsive service to the tenants they manage! Always happy to be managed by them as an Agency.

Nolan · 31 March 2026

Agent replied · 14 April 2026

Thank you for your review Nolan and it is great to work with you, we always aim to be proactive and so glad you are happy with our service. Thank you Sean and the Porters Team.

5/5

Google

Best agency I ever had to deal with as tenant ! Sean and his team are knowledgeable about their properties, helpful and responsive. They really care, unlike most estate agencies that consider Tenants like numbers. Lived 5 years at Du Cane Court and loved it!

Bettina · 24 September 2023

Agent replied · 1 October 2023

Thank you for your lovely review Bettina, we really do try to treat tenants as individuals and appreciate that this is your home, it was a pleasure to deal with you over the last 5 years and wishing you the very best in your new ventures and your new home. If you are ever back in London do pop in for a chat. Sean and the team

5/5

Google

Excellent service from a local company, and exactly why I wanted an independent estate agents. Warm and friendly initial meeting with Sean who answered all queries and took time to understand my needs. Follow-up correspondence with Elizabeth was smooth, questions always answered quickly. Would highly recommend.

Andrew · 15 June 2023

Agent replied · 6 July 2023

Thank you for your very positive review Andrew, we do hope the extra time and friendly faces of an independent estate agent does actually make a difference, we try to be different from other agents, we have all bought and sold our own houses and have also been landlords and tenants, we feel this experience shines through within our service. Glad the move went smoothly. Sean and the team.

5/5

Google

As the letting agent who managed the property I rented, Porters have been brilliant for the 3 1/2 years I lived there. Their quick responses and support were great for any issues or questions we had, but also always felt really personal and friendly. I'd recommend them to anyone! Thanks to all the Porters team.

Pip · 14 April 2025

Agent replied · 10 December 2024

Thank you Pip, it was fantastic to have you as great tenants but also really good neighbours, thank you for the very positive feedback and good luck in your new property.

5/5

Google

We have been letting with Porters Balham for the past 3 years. They are responsive to our needs when repairs are needed in the flat. And we have had a really positive experience renting through them.

Kelsea · 30 October 2025

Agent replied · 29 December 2025

Thank you for the very positive review Kelsea, you are wonderful tenants and we love it when you can call your property 'home' I will pass onto the rest of the Porters team. Sean and all at Porters Independent Estate Agents.

5/5

Google

It is a professional and trustworthy real estate agency, something not very common nowadays. I recommend it. I rented an apartment with them for one year, and everything went well.

Daniel · 15 December 2025

Agent replied · 29 December 2025

It was a pleasure to have you as a tenant, Daniel, best wishes for your move and thank you for your very positive review. Sean and the team at Porters independent Estate Agents.

5/5

Google

Porters have been so wonderful with my recent house move.Super quick,fantastic communication and the welcome box they give on move in day and bottle of bubbles is a beautiful touch to what is normally a very stressful time. Porters made everything so easy. Many thanks

Jenny · 14 June 2025

Agent replied · 14 April 2026

I am so glad that we could make your house move a positive experience, we do try our best to make the move as smooth as possible, I hope the bubbles went down well and that you are enjoying your lovely new home. I will pass your comments onto Tom and all of the Porters team. Thank you Sean Porter.

5/5

Google

Had an excellent renting process carried out by Matthew and Lina, answered all my questions quickly and made sure we were properly taken care of. Highly recommend.

Craig · 29 November 2025

Agent replied · 29 December 2025

So glad that the process was quick and easy for you Craig, sometimes moving house can be very stressful and that where a professional estate agent with good local knowledge comes in so handy, it was a pleasure to help you move and I will pass your thanks onto Matthew and Lina. Thanks so much Sean & the Porters Team,

5/5

Google

Great service from start to finish. On the market 8th Aug and our flat rented from 1st September. I think it’s paid dividends to rent from an independent agent. Well done Sean and team

Amanda · 10 September 2023

Agent replied · 1 October 2023

Most of our clients come from recommendations Amanda and I am glad you also found Porters this way, I am really glad we could help you so quickly and get your flat on the market and let straight away, being a family owned and run business it is always great to get positive feedback, so thank you. Sean and the team.

5/5

Google

Special thanks to Sean and the team for making our 2 year tenancy smooth and pleasant at Du Cane Court! They are supportive and efficient at resolving queries We really do appreciate all your help and would highly recommend you :) Many thanks, Rumi and Stan

R · 6 July 2022

Agent replied · 6 July 2023

Thank you for your review Rumi and it was a pleasure to work with you both, I I hope you have lots of happy memories from your time at Du Cane Court. Many Thanks Sean and the Porters Team.

5/5

Google

I’ve been renting for 8 years and Porters is the best estate agent I’ve had by miles. They are so supportive and do absolutely everything by the book. On top of that they are easy to communicate with and super friendly. I’d recommend them …

Alice · 14 April 2025

Agent replied · 9 November 2024

Thank you Alice for the lovely review, I have passed on to the team and they are all chuffed with your positive feedback. Thank you once again, Sean and the Porters team.

5/5

Google

The go to estate agent for all things Du Cane Court. They are efficient, informative and know the building inside out. As a Du Cane landlady, I wouldn't use anyone else.

Sarah · 14 September 2025

Agent replied · 24 August 2024

Thank you Sarah, it has been a pleasure working with you, we love all things Art Deco and Du Cane Court tops the Art Deco list! As estate agents we think knowing your product is vital and we certainly know Du Cane Court, Thanks again for the 5 star review and I shall pass onto the Porters team. Sean

5/5

Google

Porters were a pleasure to deal with. The benefits of this being a family company shone through with a caring and personal approach. Over the two years of our rental, we dealt with the same staff, deadlines were always kept, and when they …

Lawrence · 14 April 2025

Agent replied · 27 December 2024

Thank you so much for your kind and thoughtful review Lawrence! We’re absolutely delighted to hear that your experience with Porters was so positive and that our family values and personal approach made such a difference during your time … More

5/5

Google

Wonderful staff and very kind! Greatly facilitated our move and made the experience so much more enjoyable all around! Thanks very much for everything.

Ana · 30 October 2025

Agent replied · 29 December 2025

It was a pleasure to assist with your move Ana and what a beautiful flat you have! As independent estate agents our clients views really do matter to us, so thank you so much for your very positive review. Sean and the Porters Team.

5/5

Google

The speed and efficiency of Elizabeth at Porters to let out my property was amazing. All went smoothly and nothing was too much hassle.The team at Porters are all very well knowledged in their field

Joyce · 8 December 2022

Agent replied · 6 July 2023

Thank you Joyce, it was a pleasure to assist you with the letting of your flat and I will pass your comments onto Elizabeth, the tenants are also really happy with their lovely new home. Thanks Sean

5/5

Google

Rented with Porters and I can honestly say it was the most easiest, swift transaction I've ever experienced with a estate agent. They are a small family run establishment and they give you total care, attention and value throughout. …

Franco · 14 April 2025

Agent replied · 14 April 2026

Thank you for the lovely review, we find the welcome packs are really useful when you move as they contain the essentials you may have forgotten to pack, the prosecco on the other hand is definitely another essential! Best wishes for your move.

5/5

Google

Sean and his team embody the true spirit of customer service which is seen in every point of interaction. The flexibility and support rendered made our stay at Du Cane Court very comfortable. I highly recommend using Porter's for your next rental.PositiveResponsiveness, Professionalism

Nitin · 25 August 2021

Agent replied · 6 July 2023

Thank you Nitin, it was a pleasure to work with you, best wishes for your future property moves.

5/5

Google

Sean was proactive and incredibly helpful throughout our tenancy process. He made every effort to ensure the transaction was a smooth one and that everyone involved was happy. Sean was prompt in returning calls and emails, patient with queries and a pleasure to work with. Would not hesitate to recommend.

Derek · 7 July 2019

Agent replied · 6 July 2023

Thank you for your review and business Derek, it was a pleasure to assist you with the letting of the flat.

5/5

Google

Great, friendly service! Would recommend Porters for your next property search.

Guntur · 14 January 2026

Agent replied · 14 April 2026

Matthew and Helen really really enjoyed finding a property for you Guntur, welcome to Balham and I hope you enjoy the flat. I will pass on your positive comments. Thank you, Sean and the Porters team.

5/5

Google

Sean and his team were incredible! They were quick in their responses, very helpful, and most importantly were friendly and personable. It made the entire process of renting in London a pleasant experience and set the bar very high!PositiveResponsiveness, Quality, Professionalism, Value

Tatiana · 25 August 2021

Agent replied · 6 July 2023

Thank you for your lovely review, it was a pleasure to deal with you and your family, just wish we could have made your London stay longer! All the best and we hope to see you in the not too distant future.

2/5

Trustpilot

Dont sign with Porters

Having used Porters as a landlord for a number of years sadly I cannot recommend them.

Mr · 3 August 2026

5/5

Google

I've recently bought a place in Balham and I have received exceptional service and care from Porters - in particular from Elizabeth who was my point of call. They are very proactive and kept both sides of the transaction engaged and updated throughout the journey even though this purchase was not very straightforward! Thanks again for all your help and see you soon!

Zabir · 26 February 2024

Agent replied · 24 August 2024

Welcome to your new home Zabir, what a journey that was! I will pass your very kind comments on Elizabeth, I think lunch is on me! Do pop in when you are passing to say 'hello' and we would love to see the flat when you have added your style. Best wishes Sean, Elizabeth and the Porters Team.

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Questions about Porters Estate Agents London

How many reviews does Porters Estate Agents London have?

Porters Estate Agents's London office has 183 reviews across three platforms: 175 on Google, 7 on Facebook, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Porters Estate Agents London's rating?

Porters Estate Agents London is rated 4.8 out of 5 across all 183 reviews, and 4.8 out of 5 on Google from 175 reviews, checked 9 October 2026.

Has Porters Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Porters Estate Agents, London won Trusted Agent.

Where is Porters Estate Agents's London office?

Porters Estate Agents London, 240 Balham High Road, London SW17 7AW.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.