Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHelen, Sean and the team were fantastic - excellent communication, and really helpful at all stages of selling my property. Highly recommend!
Victoria · 29 November 2025
Agent replied · 29 December 2025
Thank you Victoria for putting your trust in Porters estate agents, we know there are lost of agencies to choose from out there. We feel being an independent family run estate agents and knowing the area so well, allows vendors to make a well qualified choice of who to sell their home. Thank you once again, and I will pass on your very positive comments to the team. Sean and all at Porters Estate Agents.
★★★★★ 5/5
GoogleWe have been using porters for a.few years now in our rental property, specifically working with Lina and Derek. We have had a great experience with them. They are polite, prompt, and always reachable, especially when we have had emergencies with the flat- they are quick to respond and find a solution. Would recommend.
Emily · 31 March 2026
Agent replied · 14 April 2026
It's always refreshing to hear good feedback Emily, thank you. We do try to go that extra mile for our clients, and it always helps if there's a smile in the voice you speak with, I will pass your very positive comments onto Derek and Lina. Thank you Sean and the Porters Team.
★★★★★ 5/5
GoogleWe’ve been renting through Porters since 2017 and have always been very happy with the service they provide. Our main contact, Lina Ladjel, is always prompt in responding and quick to sort out any issues. She adds a personal touch to everything she does, and it’s always a pleasure dealing with her. The whole team at Porters maintains a consistently high standard of service. Highly recommended!
Rehan · 29 November 2025
Agent replied · 29 December 2025
We think Lina is the best ever property manager, so thank you Rehan for confirming this, our small yet effective team make working at Porters Independent Estate Agents rewarding and I think this comes across in the way we deal with our clients. Thank you for a very positive review Rehan and I will pass onto Lina. Sean and the Porters Team.
★★★★★ 2/5
GoogleIf renting, beware of unfair end-of-tenancy tactics with Sean and his team. They attempted to withhold a large portion of our deposit using dubious claims and fabricated actions. When we questioned these and asked for evidence, their …
J · 14 April 2025
Agent replied · 6 July 2023
Thank you for your review Jelena, it is always very good to have feedback and to listen to it.
As with all tenancies there are 3 parties involved. … More
★★★★★ 5/5
GoogleI can only have good words for porters agents they were very kind and helpful when I was looking place for living in London, Lina made things easier for us!!
Luis · 14 July 2025
Agent replied · 14 April 2026
Thank you Luis, I am very pleased that you found our service kind and helpful, I will pass your comments onto Lina and the team.
★★★★★ 5/5
GoogleWe are a couple, we were looking for a small flat and found it on this agency. We found it online and the communication from the beginning was amazing. Helen really helped us with all the things that had to be done before signing the contract, we were really inexperienced on this because this was our first time renting a flat. Helen made everything easy and fast. When we picked up the keys they gave us a welcome box and a Prosecco bottle, we felt really welcomed. Thanks!
Jennifer · 8 December 2022
Agent replied · 6 July 2023
Hi Jennifer, thank you for your review, we do try really hard to go that one step further for our clients, I will pass your comments onto Helen and enjoy the prosecco. Thanks Sean
★★★★★ 5/5
GoogleA heartfelt thanks to the entire team at Porters Balham! This was the longest I've ever stayed at the same address and a big part of that is feeling treated well and with respect.
I've had my fair share of letting agents and compared to them I can't recommend this friendly bunch more.
Thanks again, will miss this place.
Jethro · 22 December 2025
Agent replied · 29 December 2025
We loved having you Jethro, it was always a pleasure to chat and see a smiling face, good luck in your new ventures, it all sounds amazing! If you are every back in Balham do pop in to the office so we can hear more about your new life. Best wishes and thanks for the fantastic review. Sean and the Porters team.
★★★★★ 5/5
GoogleWe rented a flat managed by Sean and team for 3 years while we lived in SW12. They were responsive and helpful, particularly during the depths of covid with all of the associated logistical difficulties - including coordinating a rental as part of an international move. The team was universally pleasant to deal with, and I would recommend them highly.
Ethan · 27 January 2024
Agent replied · 24 August 2024
Thank you for your review Ethan, it was lovely to help you and your family settle in the UK, working through covid was certainly a learning experience for us all, thank you for your recommendation and wishing you the very best in your new home and a happy 2024 to you and your family.
★★★★★ 5/5
GoogleWe have found our rental experience to be very positive with Porters. Lina has been easy to contact and quick to respond to any appliance issues. Would recommend to potential future tenants.
M · 14 April 2025
Agent replied · 14 April 2026
Thank you for your review and we are very pleased you are happy with the Porters service, I shall pass your positive review onto Lina. Sean and the Porters Team.
★★★★★ 5/5
GooglePorters have been very helpful, particularly Lina, as I've moved out of one of their managed properties. Thanks!
Debbie · 14 September 2025
Agent replied · 14 April 2026
Lina is our star property manager Debbie, so thank you so much for your very positive review, as a small independent estate agency we really do appreciate our clients feedback. Best wishes for your future moves. Sean & the Porters team.
★★★★★ 5/5
GoogleThe most sincere and seemingly seamless service I have ever received. The level of diligence from Porters Estate Agents, from their excellent communication to the point I truly believe the team there was as happy as I when all was secured in breakneck speed, was second to none.
Porters made my new home just that.
Seriously recommended.
Country · 29 November 2025
Agent replied · 29 December 2025
It was a pleasure to assist you with your move Mark, when someone needs to move quickly we try to pull out all of the stops, and the whole Porters team was involved in this. I will pass your very kind words onto the Porters team and I do hope you are enjoying your new home. Sean and the team at Porters Independent Estate Agents.
★★★★★ 5/5
GoogleI’ve had such a good experience with Porter’s Estate Agents. They manage a rental property for me, keeping me informed of any developments and handling the day-to-day administration seamlessly. Their expertise was invaluable when I sold a house and bought a flat, guiding me through the process with professionalism and care. When the inevitable challenges arise (as they always do), having a family-run business makes all the difference, Porter’s goes the extra mile to resolve any issues efficiently and with a personal touch.
Ann · 15 March 2025
Agent replied · 14 April 2026
The personal touch is so important for us Ann, I think dealing with the same people day in day out is one of the reasons people like dealing with family run independent firms, we have really enjoyed working with you and your family too.
★★★★★ 5/5
GoogleHonestly the best management estate agent I've ever countered in London. During the four year tenancy, we've always been so well looked after and are able to get help from little things like locked out of the door, leaks and all the repairs. Sean is a true gent and professional and I'm really really grateful that London estate market still have Porters estate agent who values the importance of customer services. Highly recommend to anyone who want to live in South London!PositiveResponsiveness, Quality, Professionalism
Yen · 25 August 2021
Agent replied · 6 July 2023
Thank you for your lovely review Yen and thank you for taking such great care of the flat, it was a pleasure to deal with you over the last 4 years and best wishes on your new property adventures. Many Thanks Sean
★★★★★ 5/5
GoogleI have been a tenant of two properties that Porters manage and was always impressed by how professional, responsive and friendly Sean and his team were. Any time there were issues in either of the flats, Sean was more than happy to assist in a timeous manner. I think that a property owner would be very lucky to have Porters looking after their investments, and likewise, a tenant would be fortunate to have Porters to assist them throughout their tenancy.PositiveResponsiveness, Professionalism
Tom · 25 August 2021
Agent replied · 6 July 2023
Thank you for your review Tom, it was a pleasure to work with you and best wishes for your new property.
★★★★★ 5/5
GoogleI'm writing this review rather belatedly but I couldn't let it go unsaid, what a positive experience it has been, working with Porters on the sale of our flat.
Both Sean and Elizabeth were always very personable and attentive, responding to any queries and providing prompt feedback following viewings. They are professional and highly motivated, and I'd feel very comfortable recommending their services to any of my friends and family.
Michael · 9 September 2022
Agent replied · 6 July 2023
It was a pleasure to work with you Michael and thank you for your very positive review, I am very pleased you choose Porters to assist you with your house move and I will pass your comments onto Elizabeth. Wishing you and the family all the best in your new ventures. Many Thanks Sean
★★★★★ 5/5
GoogleI had an amazing experience with Porters Estate Agent Balham
Their professional and dedicated team guided me through every step of the process, making my home-buying journey seamless. Highly recommend them for anyone looking for outstanding service!!
BloomsArt · 31 March 2026
Agent replied · 24 October 2024
Thank you for your positive review and I am so glad that your experience was made so made easier by the knowledgeable Porters team, enjoy your new home. Sean and the Porters team.
★★★★★ 5/5
GoogleWe had an amazing experience with Porters. Everyone was extremely helpful , Specifically Helen and Matthew - who made the whole process smooth and easy. We even got a welcome package to enjoy when we moved in! Could not recommend more.
Grace · 14 February 2026
Agent replied · 14 April 2026
It was a real pleasure to help you move house Grace, what a lovely property you have moved into, we loved the outside space. I am so glad you found the experience so positive and I will pass your comments onto Helen and Matthew. Thank you Sean and the Porters team.
★★★★★ 5/5
GoogleExcellent care given to us throughout the whole process. Everything was done very professionally and we are very grateful for all their care and attention. Thank you for all your help and support with everything
Ewa · 10 October 2024
Agent replied · 24 October 2024
Thank you Ewa and we are so glad we could help you (and Mr Cat) with this move, it was tricky in places and that was just getting the cat in the cat carrier! Your new home is lovely and I hope you have both settled in very well. Sean and the Porters team.
★★★★★ 5/5
GoogleSean and team will change your perception of estate agents! Always helpful and react quickly with any issues with your tenancy
Ross · 14 April 2025
Agent replied · 23 November 2024
We really enjoyed having you as a tenant Ross and thank you for the great feedback, it is always very much appreciated. We do try our best to be a little different from the normal estate agency and I hope this shows through. Sean and the Porters team.
★★★★★ 5/5
GoogleSean and everyone else at Porters have been a complete dream to work with over the last year of my tenancy. I have never experienced such quick responses for any problems I have and have always felt they are proactive and professional. Sean and his team go above and beyond to help and I couldnt have asked for anymore.
Keep doing what you are doing :)
JessicaMcBride95 · 6 July 2022
Agent replied · 6 July 2023
Thank you for your very positive review Jessica and very best wishes for your future property moves.
★★★★★ 5/5
GoogleI have just rented out my property in Balham with Porters and have been very happy with the service so far. Sean and the team are always available and communication is great. I decided to go with Porters as they are a local agent and family run rather than one of the bigger agents where the customer experience may not be as good, and so far I’m happy with this decision.
Jim · 6 July 2021
Agent replied · 6 July 2023
Thank you for your review Jim, it was a pleasure to help your family move home, we loved your garden flat and we hope the new tenants do too.
★★★★★ 5/5
GoogleRented with Porters and I can honestly say it was the most easiest, swift transaction I've ever experienced with a estate agent. They are a small family run establishment and they give you total care, attention and value throughout. Prosecco and welcome pack was definetly not expected but taken with plenty of smiles : )
Just checked out after almost 2 years, so effortless, a great team to deal with, will miss you guys!PositiveResponsiveness, Quality, Professionalism, Value
Focusboywonder · 2 November 2024
Agent replied · 6 July 2023
Thank you for the lovely review, we find the welcome packs are really useful when you move as they contain the essentials you may have forgotten to pack, the prosecco on the other hand is definitely another essential! Best wishes for your move.
★★★★★ 5/5
GoogleWhen looking to rent a property in London after my second year of living there. Myself and my housemates had very bad experience with one of the bigger estate agents (without naming and shaming). House hunting in London is stressful enough without things like that happening but as soon as we went to view a property of Seans he made us feel so at ease. He is attentive, honest and most importantly trust worthy.
Sophie · 6 July 2020
Agent replied · 6 July 2023
Thank you for you review Sophie, wishing you all the best in your new ventures and do please get back in touch if Porters can help you move again.
★★★★★ 5/5
GoogleIncredibly supportive and fantastic management company. Lina Helen and Sean all are fantastic. Helen saw me though to the end of my sal. This team is truly responsive and supportive. Thank you so much.
Sharmeen · 14 February 2026
Agent replied · 14 April 2026
Thank you Sharmeen, it has been a pleasure to manage your property for you, it is often very difficult to manage from overseas, so very glad we were on hand to fully manage the flat for you. I will pass you comments onto Lina and Helen too, thank you. Sean & the Porters team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
