Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Porters Estate Agents while finding a flat to rent. Matthew made the whole process incredibly smooth and stress-free, guiding me step by step and offering support from start to finish. The communication was excellent throughout, which made everything so much easier.
Lina and Helen were also lovely to deal with, always more than happy to answer any questions I had along the way.
Overall, everyone I interacted with was kind and extremely helpful. I couldn’t recommend them more to anyone looking for a trustworthy and reliable estate agent in South West London
Marta · 7 April 2026
Agent replied · 14 April 2026
I am so glad you had a very positive move Marta, moving house can be so stressful and our aim to is try and make the process as stress free as possible, Matthew loves helping people move, its the reason he joined estate agency, I will also pass on your thanks to Lina and Helen too, they will be delighted. Wishing you many happy memories in your new property. Thank you Sean and the Porters team
★★★★★ 5/5
GoogleI've rented via Porters for many years now, and am extremely happy with the service they provide. Lina Ladjel is incredibly helpful and really prompt in resolving any issues on the rare occasion a problem arises- her and Sean Porter have been brilliant and I highly recommend Porters estate agents- completely different and so much better than other estate agents I've had to deal with in the past...!
Felicity · 14 March 2026
Agent replied · 14 April 2026
Thank you Felicity, we do pride ourselves on being local independent estate agents, that know the area well, are approachable and also appreciate that tenants have a home and if issues arise then action must be taken quickly, really happy with your recommendation and I will pass onto the Porters team. Sean Porter
★★★★★ 5/5
GoogleReturning to the UK after many years overseas and looking for a flat to rent we found the service from Porters Balham to be excellent throughout. We found Helen to be especially kind and understanding of our particular circumstance. She guided us through the process as I had not been renting for many years. As such we were able to find and settle into a terrific flat that is very well suited to our requirements. A big shoutout to Helen and all the staff at Porters Balham.
Richard · 14 November 2025
Agent replied · 14 April 2026
Thank you Richard, we do pride ourselves on treating each client as an individual, Helen will be so pleased with your comments and I will feedback to her and the Porters team. Enjoy your flat and do pop in to say 'hello' when you are passing. Sean, Helen and all at Porters Independent Estate Agents.
★★★★★ 5/5
GoogleLovely staff who make renting feel stress free! A special mention to Matthew & Lina who helped us find our new home, answer our questions and provide knowledge about the surrounding area. They were very quick in responding to our queries - always offering helpful advice and keeping us updated in the process. We received a lovely 'new home package' which was a kind personal touch when moving in. Highly recommend Porters Estate Agents. Thank you!
Talisa · 29 November 2025
Agent replied · 29 December 2025
Thank you so much for your lovely review Talisa! As an independent, family-run estate agent, feedback like this genuinely means the world to us. We’re thrilled to hear that Matthew and Lina helped make your move a smooth and stress-free experience, that’s exactly what we aim for with every client. Your kind words about their knowledge, communication and personal touches really make our day, I'm sure they will now start their day with a huge smile!
We truly appreciate you taking the time to share your experience and for recommending Porters, it means a lot to our whole team. Wishing you many happy years in your new home and look forward to seeing you at the Porters hosted Du Cane Court Party!
★★★★★ 5/5
GooglePorters managed my property for several years and were excellent. Thank you to Lina for keeping on top of things and getting everything sorted throughout. The whole team is professional, reliable, friendly, and knowledgeable of South West London. I always felt reassured by the way they knew how to handle any unexpected property challenges. Would highly recommend.
Paavo · 14 March 2026
Agent replied · 14 April 2026
Thank you Paavo and we do think Lina is a world class property manager. her depth of experience, knowledge and passion for property make her one in a million. Please do pop in for coffee and a property update whenever you are passing. Thank you, Sean and all at Porters Independent Estate Agents.
★★★★★ 5/5
GoogleBig shout out to Matthew who helped my daughter and partner move into their first home together in Balham. Really big help with all of our questions, quick turnaround and they felt very well supported and looked after. Highly recommend Porters, especially Matthew.
Also a great welcome pack for when they moved in, which I for one was very grateful for! ☕️
Nicola · 14 January 2026
Agent replied · 14 April 2026
It is always such a pleasure to help people into their first home, especially when they get our lovely moving box , packed with goodies. I will pass your very positive comments onto Matthew and he will be chuffed, I know he took a lot of time and care to make sure the move went just right. Sean and the Porters team.
★★★★★ 5/5
GooglePorters, and in particular Lina, have been incredible in assisting us. I've had a lot of Estate Agents in the past, and none have been as supportive, helpful or friendly. Big, big thank you to the whole team, but especially Lina!
Stephanie · 17 March 2026
Agent replied · 14 April 2026
Thank you Stephanie and Lina will be as pleased as punch with your very positive review, I will pass onto Lina and the rest of the Porters Team. Thank you Sean Porter
★★★★★ 5/5
GoogleReally friendly and personalised service. Matthew was there to assist us for every step of the process and even gifted us a care package when we picked up the keys. Definitely the first time in my years of renting that an estate agency has felt like they genuinely have your best interests at heart.
Bryn · 14 November 2025
Agent replied · 14 April 2026
Thank you for your very positive review Bryn, Matthew loves your flat and he was really glad he could find such a nice apartment for you, enjoy your time there and hope to see you at the DCC Christmas party. Sean and the Porters Team.
★★★★★ 5/5
GooglePorters Estates were our first estate agents in London, and we were tenants under their care.
While we had high expectations as tenants and understand that agents are sometimes placed in an awkward position between landlord and tenant, we were pleasantly surprised by Porters' friendly and professional approach.
I recommend them as good estate agents with a balanced and fair attitude toward both landlords and tenants.
Joyce · 14 July 2025
Agent replied · 14 April 2026
It was a pleasure to have you as tenants Joyce, whist we certainly had to work hard together to ensure you had a lovely home, I am so pleased your time in London was a very pleasant experience. I will pass your positive comments onto the Porters team and they will be very much appreciated, best wishes for your future moves and if you find yourself back in Clapham, please do come and find us. Sean and the Porters team.
★★★★★ 5/5
GoogleSean, Lina and every member of the team at Porters provide a fantastic service as managing agents for my flat. The are always professional, proactive, responsive and friendly. Sean is always available to speak with and provides invaluable advice and assistance. I would highly recommend Porters. Having worked with many estate agents whilst renting my property in London, they have been by far and away the best!
Sophie · 14 June 2025
Agent replied · 6 July 2023
Thank you Sophie, it has been a pleasure to assist you with the rental of your property, the tenants are loving the flat.
★★★★★ 5/5
GoogleBest experience of estate agents ever. Helen kept all the solicitors on their toes and kept me in the loop at all times. Sold my property in 6 days. Cannot recommend highly enough. Thankyou from the bottom of my heart
Anne · 14 January 2026
Agent replied · 14 April 2026
Helen is our star performer Anne, she really took a shine to your house and knew exactly which buyer would be best suitable, working with solicitors is not always easy but she was really focused and wanted to ensure your timescale was met. It was a real pleasure to help you move and please do drop in for a coffee when you are next passing through Balham. I will of course pass your review onto Helen and she will be delighted. Sean and the Porters Team.
★★★★★ 5/5
GoogleSean, Elizabeth and Lena were a delight to deal with. We had a complex probate sale and purchase of an apartment to coordinate at a distance. The team at Porters made that as straightforward for us as possible. They explained everything and kept us well informed throughout the processes. The service was personal and highly professional. They gave us good information about other service providers that we needed, as appropriate, to help with house clearance and removals. At all times we felt that we were cared for and that we could ask questions and be reassured whenever was necessary. I highly recommend this lovely team.
Andrzej · 10 October 2024
Agent replied · 24 October 2024
Even though we met under very sad circumstances Andrzej, we have found dealing with you and your family to be one of the most moving experiences, it was a pleasure to assist you with each difficult turn and pathway, what a super extended family you have and what an asset to Balham your family have been to Balham over the years. We shall miss you popping in, so please do not be a stranger and drop by for a coffee when you are next visiting. Sean and the Porters team.
★★★★★ 5/5
GooglePorters as a letting agent acting on the behalf of our landlord have been understanding and supportive, they have been fair when challenges have arisen and fair with the rental increases (where they have applied) only increasing by inflation. As an office of people they are supportive and understanding to the tenants they manage on behalf of their clients, easy to talk to and always welcoming regardless of how sensative a challenge maybe. Big thanks go out to Sean, Lina, Derek and the rest of the team at porters for their continued support and understanding within the Du Cane Court community especially.
Adam · 14 March 2026
Agent replied · 14 April 2026
Thank you Adam, we have very much enjoyed working with you over these last few years, your input at Du Cane Court has been greatly received, thank you for your positive review and we really do love Du Cane Court and the very special community that has developed over the years. Best of luck in your new property and please do pop in to say hello when you are passing through Balham. I will pass your kind words onto Lina, Derek and the rest of the Porters team. Sean Porter.
★★★★★ 5/5
GoogleWe recently purchased a property through Porters Estate Agent in Balham, and we couldn’t be more pleased with the service we received. Elizabeth and Sean were both fantastic throughout the entire process. They were not only friendly and approachable, but also incredibly professional and knowledgeable.
From the very start, they were quick to respond to any queries we had, making sure we were well-informed at every step. Their helpful and proactive approach made what can often be a stressful process feel smooth and manageable.
We really appreciated their attention to detail and the personal touch they brought to our experience. We would highly recommend Porters Estate Agent to anyone looking to buy or sell in the area, thank you, Elizabeth and Sean!
Olivia · 24 September 2024
Agent replied · 24 October 2024
It was a pleasure to deal with you and your family Olivia, we do try very hard to make the buying and selling process as stress free as possible, it certainly helps that we have all done this many times before ourselves. Enjoy the house and please please do invite us back when you are finished, can't wait to see the wow factor! Sean, Elizabeth and the Porters team.
★★★★★ 5/5
Google(First-time landlord)
Sean, Helen, Elizabeth and Lina have provided an excellent service to me and my new tenant in Balham. Having had a disappointing experience with a larger agency Porters were a breath of fresh air.
They have been upfront and fair about pricing; they are diligent and accurate when it comes to administration; they communicate promptly and clearly; their experience and advice is faultless and my favourite trait is they have been extremely proactive and diligent when it comes to setting up the new tenancy giving me excellent confidence in their ongoing management of the property, and the service they will provide the tenant. Thank you!
Porters operate the way estate agents should!
Craig · 14 February 2026
Agent replied · 6 July 2023
It was a real pleasure to assist you with your move and property rental Craig, I am so happy you found the personal service a step up from your previous experience, we really do try to go above and beyond. I will pass your comments onto the team and I am sure they will be thrilled too. Many Thanks Sean
★★★★★ 5/5
GoogleI couldn’t thank Porters Estate Agent Balham more as I found their service to be exceptionnal in particular Elizabeth, Thomas and Lina.
They went above and beyond to create a seamless journey for me from start to end.
Thé communication was effective.
I highly recommend Elizabeth,Thomas and Lina
Outstanding Service.
Pepsi · 31 July 2025
Agent replied · 14 April 2026
Thank you Pepsi and I’m so glad that you found the Porters service to be exceptional, we really try to go above and beyond and I will pass your very positive comments onto the Porters team.
★★★★★ 5/5
GoogleReally good experience very reactive team !
And Lina has been extremely helpful and caring for our daily confort
Bou · 14 March 2026
Agent replied · 14 April 2026
Thank you for your 5 star review, Lina is an outstanding property manager and really loves working with her clients. I will pass your comments onto Lina. Thank You Sean & the Porters Team.
★★★★★ 5/5
FacebookI've been using Porters Estate Agents to rent out my property for a few years now. Compared to other agents, I have found them very responsive, professional, well informed and reasonably priced. I recommend them highly. If they weren't my agents I would think very carefully about selling my rental property because I don't want to deal with anyone else. Thank you Sean, Lena and the Porters team!😀
Amy · 13 September 2024
Agent replied · 23 April 2025
Thank you Amy and it is always a pleasure to dela with responsible and caring landlords, I will pass your comments onto Lina and the Porters team.
★★★★★ 5/5
GoogleI have bought, sold and rented out several properties in Balham in the last few years and have always used Porters. I can't recommend Sean and the team at Porters enough. They are friendly, knowledgeable and quick to respond.
Bethany · 14 September 2025
Agent replied · 14 April 2026
Thank you Beth, it was a pleasure to assist you with your sale and also the rental of the property, the first time buyer was very excited to moving into such a lovely home. Porters, as independent estate agents, always try to go that one step further and communication is vital in any sale progress, so glad we could help this along and have happy clients on both sides. Sean and the Porters team.
★★★★★ 5/5
GoogleFriendly, responsive team with a personal touch - Sean and the rest of Porters are quick to pick up potential issues and advocate for residents, and they also really help build a sense of community among the tenants of Du Cane Court. (The prosecco scavenger hunt remains a personal favourite, but the lovely welcome box and the periodic parties to get to meet our neighbours and share news about the building and good conversations were appreciated too.) We used Porters for two rentals in a row and will endeavour to return to them in future!
Clare · 14 October 2025
Agent replied · 14 April 2026
We just love the community atmosphere at Du Cane Court and we are so glad that Porters can be part of that hosting the Summer and Christmas parties and also the occasional prosecco hunt (which you won!), best wishes in your new home and thank you for such a positive review. Do drop in for a chat when you are passing. Sean and the Porters team.
★★★★★ 5/5
GoogleHands down the best estate agents I’ve worked with in London!
From day one, the team at Porters were incredibly friendly, genuine, professional, and reliable. If you're looking for an estate agent you can truly trust, efficient, responsive and committed to your best interests, I can't recommend them highly enough. They offer fairly priced properties and are always quick to respond. The level of care, detail and attention we received throughout the entire process, from the first viewing to signing was unlike anything I’ve experienced in London before. It really didn't feel like we were using an Estate Agent but more of a group of friends. I will definitely be working with them again! Thank you so much to the whole team :)
Georgia · 14 October 2025
Agent replied · 14 April 2026
We really do try to be different from other estate agents, we love being an independent estate agency where we can put our clients first, communication is always so important and we feel our staff here at Porters listen and understand your needs, especially during the stressful process of moving house, so thank you so much for your kind words and positive review. Sean & the Porters Team.
★★★★★ 5/5
GoogleI would highly recommend Sean and the team! I sold a flat in Du Cane Court with Porters and they were excellent at progressing the deal.
Tom · 14 November 2025
Agent replied · 14 April 2026
It did take a little bit of effort to get this one over the finishing line Tom, but glad we finally got there. We do know Du Cane Court very well and were glad to be able to push things through with our contacts at Du Cane Court. It truly is an historic block with so many architectural books listing Du Cane Court as one of the favourite Art Deco blocks in London. Thank you so much for the very positive review. Sean and the Porters Independent Estate Agents Team.
★★★★★ 5/5
GooglePorters have been a wonderful agency to rent a flat from, always responsive, caring, and proactive in resolving any issues that arise. In my flat, I experienced a couple of incidents where my neighbour’s flooding caused problems, and Porters were available even on weekends to help (unfortunately, that’s when the flooding happened!).
If you’re renting with Porters, rest assured that you’re in good hands. Many thanks to the team for their support.
Mikhail · 29 November 2025
Agent replied · 29 December 2025
You certainly had your share of incidents Mikhail and I am so glad we could resolved them quickly and efficiently, Lina is always watching emails at the weekends, we call it 'flood watch!' , thank you for your review and n=best wishes in your new property. Sean and the team at Porters Independent Estate Agents.
★★★★★ 5/5
GooglePorters were so kind and helpful from the get go! Tom was great during the viewing and when setting everything up and Lina is very helpful with any issues that we had since moving in. We would definitely recommend Porters!
Amelie · 14 June 2025
Agent replied · 14 April 2026
Amelie I am so glad we found you a new home and sorted out any issues quickly for you, I shall pass on your comments to both Tom and Lina and I am sure they both will be delighted. Good luck and enjoy your new home.
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