Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was very great dealing with this agency everything was quick and easy. The things I don’t know about they told me and helped me a lot. Many thanks to Hassan.
Manjeet · 25 November 2024
Agent replied · 9 December 2024
Thank you so much for your kind words, Manjeet! 😊 We're thrilled to hear you had a smooth and positive experience with our agency. Hassan is indeed a star, and we're lucky to have him on our team. If you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best! 🌟 …
★★★★★ 5/5
GoogleI called in on a Saturday and Isra answered the phone. She was extremely helpful, professional, and genuinely friendly from the start. She took the time to listen to my questions, explained everything clearly, and made the whole experience …
Alyssa · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear about your experience with Isra, she’ll be delighted to read this. … More
★★★★★ 5/5
GoogleAs an American relocating to the UK, I had an incredible experience with the team at Pomp Properties for finding a new property I could call home. Adam was an absolute gentleman and a pleasure to work with. He was there to guide and help me every step of the journey. I could not be more appreciative of his professionalism and devoted effort.
Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Tania · 17 June 2021
Agent replied · 16 June 2024
Thank you for your lovely review Tania, we have informed Adam and he is thrilled!
Hope you enjoy your new property!
★★★★★ 5/5
TrustpilotWe recently purchased a flat in K&C
We recently purchased a flat in K&C. Pomp Properties helped us navigate through the different types of flats available, the negotiations with the owner, advised us through the endless legal pap works and helped us move into our new home. It was our first time buying a property and we had the joy of working with Simon Chan who was especially kind and responsive.
Neema · 20 March 2025
Agent replied · 23 August 2025
Dear Neema,
Thank you so much for your kind words! We're delighted to hear that your first property purchase in K&C was a smooth and enjoyable experience. Buying a home can be a complex journey, and we're thrilled that Simon Chan and the team could guide you every step of the way.
Wishing you all the best in your new home! If you ever need anything in the future, we’re always here to help.
Best regards,
The Pomp Properties Team
★★★★★ 5/5
GoogleOne of the best letting agencies I’ve dealt with - seamless and stress free.
Hassan was exceptional with communication and overall a wonderful experience.
Gothams · 25 November 2024
Agent replied · 9 December 2024
Thank you so much for your fantastic review! 🌟 We're delighted to hear you had a seamless and stress-free experience with us. Hassan truly goes above and beyond, and it's wonderful to see his efforts recognised. If you need any assistance in the future, we're always here to help. 😊 …
★★★★★ 5/5
GooglePomp is a professional agent. Adam has been very helpful in finding me a great property. He is also very kind and always replies to my messages promptly. Highly recommended!
Zheyu · 27 July 2024
Agent replied · 25 October 2024
Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're thrilled to hear that Adam was able to help you find the perfect property and that you had a positive experience with us. We take pride in providing prompt and professional service, and it’s great to know that we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your recommendation!
★★★★★ 5/5
GoogleSaam and his team were extremely knowledgable about the local area and delivered a very professional service right from our very first meeting.
They listened and Saam delivered a successful move for my family and I and we are thoroughly happy with Pomp Properties and Saam.
Highly recommend.
Viren · 17 June 2023
Agent replied · 16 June 2024
Thank you for your wonderful review! We're thrilled to hear that Saam and our team provided you with exceptional service. We're delighted that Saam listened to your needs and facilitated a successful move for your family. Your satisfaction means a lot to us, and we're grateful for your recommendation.
★★★★★ 5/5
GoogleAaliyah provides a great viewing service. She was helpful, informative and friendly and made a daunting task feel far more manageable!
Cornelia · 9 April 2026
Agent replied · 16 April 2026
Thank you so much, Cornelia, really appreciate you taking the time to leave this!
Aaliyah will be so pleased to hear this. We know how overwhelming the search can feel, so it’s great to hear she made the process smoother and more manageable for you
★★★★★ 5/5
GoogleI called on a saturday and Isra picked up the phone. She was very helpful, polite and well spoken. I will definitely be using this estate agents in the future.
Sajida · 16 January 2026
Agent replied · 16 April 2026
Thank you very much for your kind review. We’re really pleased to hear that Isra was helpful, polite, and professional when you called, especially on a Saturday. … More
★★★★★ 5/5
GoogleThe company overall and especially Hassan Tareque is very professional, polite and helpful in all aspects. I highly recommend them.
Κ · 7 November 2024
Agent replied · 9 November 2024
Thank you, K. Petrakis, for your wonderful review! We’re delighted to hear that you had a positive experience with our team, especially with Hassan. Your recommendation and kind words mean a lot to us, and we’re here to provide support whenever you need. Thanks again for taking the time to share your feedback!
★★★★★ 5/5
GoogleOver the last 3 months Pomp Properties have helped us buy an apartment in SW3. The procedure took time but at all times Pomp kept me informed of all steps in the process. They helped greatly in seeing the transaction through to its successful completion.
I have no hesitation at all in recommending Pomp Properties' services
Dress · 17 April 2025
Agent replied · 25 May 2025
Thank you so much for your kind words and for taking the time to share your experience! We're delighted that we could assist you in securing your new apartment in SW3. We understand that the process can take time, and we always strive to keep our clients informed every step of the way. It was a pleasure working with you, and we truly appreciate your recommendation. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleGreat professionals! I was looking for a property to rent during a period with a really high demand. The viewing was booked immediately, the agent was on time and showed me around. After deciding to rent the property, the process run quickly and smoothly. Special mention to Donovan and Muzaffer for being so helpful throughout!
Marianna · 17 June 2022
Agent replied · 16 June 2024
Thank you for the fantastic review Marianna!
★★★★★ 5/5
GoogleSold my flat through Pomp Properties a few months ago. From the beginning to the end, Pomp Properties kept me in the loop and got me multiple offers. I eventually sold the flat at a much higher price than the other estate agents that gave me sales valuations.
Great company to work with. Highly recommended to anyone.
Seng · 21 March 2025
Agent replied · 12 April 2025
Hi Seng,
Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had a positive experience selling your flat with us and that we were able to exceed your expectations on the final sale price. It was a pleasure working with you, and we’re really grateful for the recommendation!
Wishing you all the best,
The Pomp Properties Team
★★★★★ 5/5
GoogleAdam and everyone at Pomp Properties were fantastic from beginning to end. The whole process was handled with real professionalism and care, and communication was excellent throughout. …
Panayiota · 16 January 2026
Agent replied · 16 April 2026
Thank you so much, Panayiota, for such a kind and thoughtful review.
We’re really pleased to hear that you felt well supported and kept informed … More
★★★★★ 1/5
TrustpilotVery bad experience!!!
Dealt with one of the sales agents, Simon Chan. He was shockingly rude, uncooperative and lacked normal communication skills. Because of him a sale and purchase fell through: he won't communicate or pick up the phone, is aggressive towards the solicitors and throws his toys out of the pram. Never experienced anything like this before!!!
Peter · 12 March 2025
Agent replied · 23 August 2025
Dear Peter,
We’re sorry to hear that you about your experience. At Pomp Properties, we take all feedback seriously and aim to provide a professional and efficient service.
Regarding your comments about a particular staff member, we’d like to clarify that our team follows industry best practices, and we expect all parties involved in a transaction to engage in constructive and professional communication. While we understand that property transactions can be stressful, our agents work within the parameters set by sellers, buyers, and legal representatives.
If there was a miscommunication or misunderstanding, we’d be happy to discuss this further to clarify any concerns. Please feel free to contact us directly at info@pompproperties.com so we can look into this matter further.
Best regards,
Pomp Properties
★★★★★ 5/5
GooglePomp Property is really nice one. Because all the members relay emails quickly , so it is time-saving to communicate with them. Another advantage is that they have a Wechat account which means that pomp service is user-friendly to Chinese students, btw Muzy is really nice staff in the Wechat platform.
YIWEI · 17 June 2022
Agent replied · 16 June 2024
Thank you for your review! Our main goal is to ensure all our clients/customers receive the top quality service. We are glad you have felt the ease of working with Pomp.
★★★★★ 5/5
GoogleBeen living at a flat managed by Pomp for two years. Muzaffer has been professional and easy to reach during my time here. Can’t wait to use Pomp when I make my eventual return to West London!
Carlos · 17 June 2023
Agent replied · 16 June 2024
Thank you for your great review Carlos. Hope to see you again soon!
★★★★★ 5/5
GoogleAdam is a real gem! He is always friendly, helpful and patient. I would recommend him to anybody going through the stress of a property search in London, you're in safe hands. Thank you!
Dima · 17 June 2023
Agent replied · 16 June 2024
Thank you for the lovely review Dima, we really appreciate the kind words!
★★★★★ 5/5
GoogleTherondo is really nice. Everything is great during the whole process
Keiji · 25 September 2024
Agent replied · 25 October 2024
Thank you for your kind review! We're so glad to hear that you had a great experience with Therondo and that everything went smoothly during the process. Your satisfaction is important to us, and we're here to help if you need anything in the future. Thanks again!
★★★★★ 5/5
GoogleI had a great experience working with Luiza on finding a rental property. She was responsive, knowledgeable, and made the lettings process hassle-free from start to finish. Would definitely recommend her services!!
Tara · 25 August 2025
Agent replied · 23 November 2025
Thank you, Tara! We're so pleased to hear Luiza made the process smooth and stress-free for you. Really appreciate the recommendation!
★★★★★ 5/5
GoogleThey are the leading estate agency in Kensington and Chelsea for a reason. I work for another agency and they still went out of their way to provide me with immediate assistance regarding a property.
Luiza in particular is a true lifesaver. Anyone looking to rent with this excellent team should definitely ask for her, she will ensure your move-in is smooth and stress-free.
M · 23 August 2025
★★★★★ 5/5
GoogleWe recently purchased a flat in K&C. Pomp Properties helped us navigate through the different types of flats available, the negotiations with the owner, advised us through the endless legal pap works and helped us move into our new home.
Thank you Pomp Properties!!
Neema · 22 March 2025
Agent replied · 17 May 2025
Thank you, Neema! We're thrilled to hear that you had a smooth experience purchasing your new flat in Kensington & Chelsea with our help. Navigating the market, negotiations, and legal processes can be complex, so we're glad we could make the journey easier for you. Wishing you all the best in your new home! If you ever need anything, we're always here to help., The Pomp Properties Team
★★★★★ 5/5
GoogleWe love our place, Adam is really helpful . Period!
高斌 · 26 August 2024
Agent replied · 25 October 2024
Thank you for your review! We're thrilled to hear that you love your place and that Adam has been helpful. Your satisfaction is our top priority, and we're glad we could make your experience a positive one. If you ever need anything, we're here to help!
★★★★★ 5/5
GoogleI would like to thank Adam Sheikh for helping me to place an offer and negotiate with the landlord, especially as my request came through outside of his working hours! He updated me throughout and was very professional and friendly. All the best to the team!PositiveResponsiveness, Professionalism
Irina · 17 June 2021
Agent replied · 16 June 2024
Thank you for your kind review Irina, we have informed Adam and he is thrilled!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
