Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service when looking for a property, We really enjoyed living in our house for the past year. The property was cleaned and re-painted to an excellent standard. The letting agents were very accomodating throughout the rented year. Thank you.
Alexandra · 4 September 2019
Agent replied
We're so thrilled to hear how happy you are with your flat and the process in finding it Alexandra. Our lettings team work immensely hard to try and provide an excellent service to both our landlords and tenants alike and we're so pleased this was your experience with us.
★★★★★ 5/5
The Trusted AgentProfessional and efficient service for buying and selling
Petty's team provided an excellent, efficient and comprehensive service selling our property and buying a new apartment from valuation to completion. Communication was of the highest standard always returning calls and answering any queries, The transaction occurred during "Brexit" and could have been a disaster, but their experience and negotiation skills got us through to completion. Many thanks to the whole team Pam, Fay, Elaine, Danny, Fran and John who were most supportive and friendly,
Jean · 30 January 2017
★★★★★ 5/5
GoogleThey sold our flat last December during a very smooth process and found us a buyer very quickly. Fantastic communication, professional service and friendly staff. Highly recommend the estate agency, by far the best in the area to sell your home.
Isabel · 3 November 2018
Agent replied
We aim to please, and we are very pleased we could provide you with such a smooth process from beginning to end. Thank you for the time in writing your review, being an independent, family company we really do appreciate it!
★★★★★ 5/5
GoogleMy wife and I bought a house in Wanstead through Petty & Son. They were very responsive through the whole process.
Horacio_llególamiel · 25 November 2024
★★★★★ 5/5
GoogleAll the staff were friendly approachable and proffessional. Although our first buyer dropped out late in the deal, the staff were right on the case and found us another buyer at a higher price. Would recommend highly.
Terrence · 4 October 2019
Agent replied
We really appreciate your review Terry and we are so pleased to have found you another buyer at a higher price, especially as things unravelled unexpectedly so far down the line. We hope it was all worth it and you are now taking time to relax and enjoy your new home.
★★★★★ 1/5
Googlevery bad experience with renting an apartment in this agency the flat was dirty, moldy agency did not want to send her cleaning or to remove dirt I have very bad experience service is unpleasant
Marcin · 17 September 2019
Agent replied
We are sorry that you felt you had a bad experience with us. You reported to us that you were unhappy with the clean at the rental property you recently moved into. The washing machine had been removed after the clean and therefore the empty space left had been missed. We offered for the cleaning company to return to attend to the minor cleaning issues reported. You have stated that we were not willing to send back the cleaners but as you know that was the not the case, unfortunately you refused their return and wanted your own cleaning company to attend and charge this to the landlord. We always follow good practice guidelines and in this case the only fair option was to give the original cleaning company the opportunity to return to make good. Once you moved into the property there was a maintenance issue reported that we dealt with immediately. A negative review is very rare for us and therefore hope moving forward you will be happy and comfortable in your new home
★★★★★ 1/5
GoogleAvoid. Sent 3 separate enquiries about a property I was interested and all 3 were ignored. Never received any follow up at all. Appreciate some properties are snapped up quickly, but a simple courtesy call/e-mail letting me know wouldn't be too much to ask for. Never dealt with a business before who think completely ignoring potential clients is a suitable service proposition.
Callum · 7 February 2021
★★★★★ 5/5
GoogleVery positive experience renting a flat through Petty son and would definitely recommend them. The few maintenance issues were solved very quickly, check in and out were very professional and their fees are surprisingly very reasonable.
Muriel · 3 November 2018
Agent replied
Our lettings team are so please your experience of letting a property through us was so fantastic and that any maintenance issues were solved quickly - if you ever need us again you know where we are :-)
★★★★★ 5/5
The Trusted AgentFantastic Estate Agents
We recently completed a purchase via PS&P. No matter who answered the phone when we called, they all seemed to know where we were at in the process and what was happening. It was clear that they genuinely cared. They helped negotiate and clarify every step in the process - I honestly don't think we would have completed without their assistance. I can highly recommend them.
Ann · 2 September 2019
★★★★★ 5/5
GoogleExcellent service and a really good team work ethic which makes communication easy with them. They are all really nice as well and all in all a very friendly and professional service! Highly recommended
Adam · 5 August 2019
Agent replied
Thank you Adam! Everyone working at pettyson genuinely love their role and it's so fantastic when this comes across in their work ethic, friendly approach and efficiency. We are so happy we were able to not only help you with your sale but with finding you a new home as well. We hope you are now settled in and enjoying your fantastic family home.
★★★★★ 5/5
The Trusted AgentHighly Recommend
Buying a house is always a stressful time and having a friendly, helpful and knowledgeable estate agent like Petty Son's really does make it a bit easier. All of the team were always at hand and were very flexible with viewing the property repeatedly! They definitely had the best selection of properties in the area and would recommend anyone selling in Wanstead to go with Petty Son's
Nick · 13 December 2017
★★★★★ 5/5
The Trusted AgentKept sale progressing
We got a buyer on our open day. Despite problems in the chain, Pettys kept the sale moving.
Rachel · 20 September 2018
★★★★★ 5/5
The Trusted AgentExcellent local Estate Agent
I recently bought and sold properties through Petty Son & Preswich. I decided to use them as they are an independent estate agent and as they are also local, know the Wanstead area extremely well. All the staff are extremely professional, competent and friendly. At all the different stages of the process they were on hand to give advice and any help that was required.
Jill · 26 November 2018
★★★★★ 5/5
GoogleIncredibly professional staff, with good knowledge of market. Arranged an open house day with 17 viewings within 10 days of marketing the property. Always available to answer questions, throughout the sale.
Callum · 4 October 2019
Agent replied
Thank you Callum. We're very fortunate to have a long-standing presence in the areas we operate, which not only allows us to have a large number of buyers registered looking for property but the personable service we offer allows our fantastic staff to mach the right buyers to each home. We're so pleased you were pleased with our service and professionalism - should you need us again for anything else in the future we'd be very happy to assist :-)
★★★★★ 5/5
GoogleWe have just sold our house in Wanstead through Petty Son. They are a fabulous team, helpful, professional and very knowledgeable. Would definitely use them again in the future.
Jessica · 24 June 2020
Agent replied · 24 June 2023
Jess, you and your family were a pleasure to work with during the sale of your home & we hope your new home is the long term family home you were hoping for. Good luck with the work on transforming it into your dream house - we'd be happy to revisit and see the finished result when you're done!
★★★★★ 5/5
The Trusted AgentProperty Purchase
Excellent service from all the team at Petty. I was kept informed throughout the property purchase. In few occasions I wanted to go back and look at the property again - this was never an issue with the team at Petty. They arranged additional viewings every time I requested one. The gift when I went to collect the keys was a nice surprise.
Haroon · 1 October 2019
★★★★★ 5/5
The Trusted AgentExcellent service - highly recommended
The whole buying and selling experience was made easier by the way that they continued to support us throughout. Their customer service was second to none - whether on the phone, via email, or popping in to the office. They did their best to make sure that all parties were happy and everything ran smoothly. I would definitely recommend them to any and everyone.
Tasha · 2 January 2019
★★★★★ 5/5
GooglePS&P were an excellent and cohesive team that kept us well informed throughout the house selling process. They were always enthusiastic, approachable and very professional! Excellent service all-round.
Clair · 24 June 2020
Agent replied
Thank you Clair, we never forget that behind every sale we deal with is an individual or family whose life is wrapped up in that home. We appreciate your kind words and your recommendation of Petty's :-)
★★★★★ 5/5
The Trusted AgentGreat agents in Wanstead
We bought a flat through Pettys in 2016 and didn't hesitate to use them again for the sale of our flat in 2019 as we traded up to a house.
I have always had a very positive experience with them, they are very professional, diligent and great to work with. I'd definitely recommend them to any prospective buyers and sellers in Wanstead
Mark · 24 September 2019
★★★★★ 5/5
GoogleGreat communication and support getting the chain working together and crossing the finish line. Thank you
Elizabeth · 14 August 2022
Agent replied
Thank you for your review Elizabeth, we really do appreciate every one we receive :-)
★★★★★ 5/5
GoogleWe have just sold our house in Wanstead through Petty Son. They are a fabulous team, helpful, professional and very knowledgeable. Would definitely use them again in the future.
Lola · 28 December 2019
Agent replied
Jess, you and your family were a pleasure to work with during the sale of your home & we hope your new home is the long term family home you were hoping for. Good luck with the work on transforming it into your dream house - we'd be happy to revisit and see the finished result when you're done!
★★★★★ 5/5
GoogleVery helpful and professional staff. Great experience buying our first home!
Ruairi · 16 December 2024
★★★★★ 5/5
The Trusted AgentVery impressive team
PS&P were one of many estate agents in the local area that my family had the option of choosing from to sell our house but we are so grateful that we chose them as they have excelled in every way - they have always kept us informed throughout the process and have been efficient, approachable and professional! I would highly recommend!
Clair · 13 September 2019
★★★★★ 5/5
The Trusted AgentProfessional, Efficient, Approachable
We rented a property short term via Petty Son. They have a good, online system which makes setting everything up and paying rent quick and easy, but staff members were also always available on the phone or on email if needed. They responded well to maintenance issues and were super fast returning our deposit. Overall we were very pleased with the service.
Dana · 8 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
