Trusted Agent profile Β· London

Peabody Trust London reviews

2.4

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1,550 reviews across 2 platforms

Westminster Bridge Road, London, SE1 7JB

Peabody Trust's office in London, at Westminster Bridge Road, is rated 2.4 out of 5 across 1,550 reviews on two platforms, including 398 Google reviews rated 2.1.

Google logo

2.1 / 5

398

Reviews on Google

This office

Trustpilot logo

1,152

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic Plumber

The plumber who came to repair my toilet was bloody brilliant.

Our Β· 5 July 2022

Agent replied Β· 16 June 2024

Good afternoonThank you for taking the time to provide such kind feedback. We are so pleased to read that you had a good experience and are happy with the service provided by our repair contractors. Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

I'm really happy with work that you did…

I'm really happy with work that you did in my house

Joaquim Β· 1 July 2022

Agent replied Β· 16 June 2024

Hi JoaquimI'm pleased to read that you are happy with the work carried out within your home.Thank you for taking the time to leave a review.Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Very happy with service

I was very happy with the services and the guy was very helpful

Andrea Β· 18 March 2022

Agent replied Β· 30 August 2024

Hi AndreaThank you so much for taking the time to leave an excellent ratingWe're very appreciativeKind regardsPeabody Customer Hub

5/5

Trustpilot

Best work men that have ever been to…

Best work men that have ever been to the house polite and helpful

Cindy Β· 16 March 2022

Agent replied Β· 30 August 2024

Hi CindyThank you so much for taking the time to post your review, it's really appreciatedRegardsPeabody Customer Hub

1/5

Trustpilot

Guy turned up did not want to speak did…

Guy turned up did not want to speak did not finish work

Kelly Β· 5 May 2022

Agent replied Β· 16 June 2024

Hi KellyWe are sorry to heat this, if you haven't already please contact our repairs team so we can help resolve the repair to your homeMany ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Excellent work nice considerate chaps…

Excellent work nice considerate chaps got on with the fencing professionally

Rosemary Β· 13 June 2022

Agent replied Β· 16 June 2024

Hello RosemaryGreat to see your experience for your fence repair, thank you for leaving your reviewCustomer Hub @ Peabody

5/5

Trustpilot

The worker was very professional and…

The worker was very professional and also friendly.Good πŸ‘

Aldo Β· 25 August 2022

Agent replied Β· 16 June 2024

Hi Also,Thank you for the feedback and leaving a review.Regards,Customer Hub @ Peabody

5/5

Trustpilot

10/10

My plumbing contractor was 10/10 and amazing service, quick and efficient

Hazel Β· 26 May 2022

Agent replied Β· 16 June 2024

Hi HazalMany thanks for the review, we are pleased to see you were so happy with the service providedCustomer Hub @ Peabody

5/5

Trustpilot

Anil worked very hard from morning to…

Anil worked very hard from morning to night, was polite and professional

Customermaureen Β· 7 April 2022

Agent replied Β· 16 June 2024

Hi MaureenGreat to hear you were please with the operative Anil workmanship, we will get this review feedback to their ManagerMany ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Good job

The job was well done. Very satisfied with the outcome.

Rahma Β· 7 July 2022

Agent replied Β· 16 June 2024

Good morning RahmaThank you for taking the time to leave a review. We are pleased that you are happy with your repair.Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Fences replaced really pleased

Fences replaced really pleased, the guys did a great job.

Shirley Β· 7 July 2022

Agent replied Β· 16 June 2024

Good morning ShirleyThank you for taking the time to leave a review. We are very pleased that you are happy with the repair to your fences.Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Today the plumber was great at…

Today the plumber was great at fixing problems and polite

Sharon Β· 6 July 2022

Agent replied Β· 16 June 2024

Hi SharonThank you for taking the time to leave a review. We are pleased that you're happy with the repairs carried out.Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Great job

Great job, professional, on time. Very happy, thank you

Kisa Β· 16 August 2022

Agent replied Β· 16 June 2024

Hello Angie,I am happy to hear and thank you for leaving a review.Regards,Customer Hub @ Peabody

5/5

Trustpilot

Plumber always arrived on time

Plumber always arrived on time, very helpful & friendly

Audrey Β· 15 August 2022

Agent replied Β· 16 June 2024

Hi AudreyThank you for taking the time to leave a reviewCustomer Hub @ Peabody

2/5

Trustpilot

Boiler

The man was good and found the fault

Susan Β· 23 September 2022

Agent replied Β· 16 June 2024

Hi SusanThank you for your feedback.I am pleased your boiler has been repaired and is now in working order.I notice your feedback is positive but your review is only 2 stars. Is there anything more that we can help you with at all regarding this issue? Please do not hesitate to contact the Customer Hub, where the team are on hand to support you. They can be contacted as followsPhone - 0300 123 3456Email - www.peabody.org.uk/contact-usKind regardsCustomer Hub @ Peabody

5/5

Trustpilot

Thank you for fixing our bathroom taps

Thank you for fixing our bathroom taps. The engineer was very thorough

S Β· 22 March 2022

Agent replied Β· 30 August 2024

HiWe really appreciate you taking the time to share your experience with Peabody and our contractorThank youPeabody Customer Hub

1/5

Google

No care for security, concierge and bike shed keeps getting broken into and Peabody do nothing to improve or prevent further break-ins. Also awful customer service, impossible to ever get hold of someone for an update, they just don't care about the tenants. Shame they bought out Family Mosaic and we got stuck with them!

Adam Β· 22 June 2019

4/5

Trustpilot

Repaired expertly and arrived when he…

Repaired expertly and arrived when he said he would

Wendy Β· 28 July 2022

Agent replied Β· 16 June 2024

Hi WendyThank you for taking the time to leave a reviewCustomer Hub @ Peabody

3/5

Trustpilot

Front door the man was very polite

The man was very polite and friendly.

Yasmin Β· 12 October 2022

Agent replied Β· 16 June 2024

Hi YasminThank you for taking the time to leave your feedback. We are pleased that you were happy with the service provided.Kind regardsCustomer Hub @ Peabody

5/5

Trustpilot

Always works hard

Work very hard, was polite and job done efficiently. Thankyou

Customermaureen Β· 30 May 2022

Agent replied Β· 16 June 2024

Hello MaureenMany thanks for your reviewCustomer Hub @ Peabody

5/5

Trustpilot

They were brilliant

They were brilliant. Really helpful. Couldn't be happier.

Charlotte Β· 24 August 2022

Agent replied Β· 16 June 2024

Hi Charlotte,Thank you very much and we appreciate the review.Regards,Customer hub @ Peabody

4/5

Trustpilot

Arrived within time limit good communication did repair promptly

Good prompt service operative friendly and helpful Asked apprioate questions

Heather Β· 19 May 2022

Agent replied Β· 16 June 2024

Hello HeatherMany thanks for the reviewCustomer Hub @ Peabody

5/5

Trustpilot

Eletrical Job well done

Job well done. By A very pleasant young man Very helpful

Beulah Β· 1 April 2022

Agent replied Β· 16 June 2024

Hi BeulahThank you so much for taking the time to leave an excellent ratingKind regardsPeabody Customer Hub

5/5

Trustpilot

Well done job done and all working…

Well done job done and all working well.thankyou

Kathleen Β· 15 August 2022

Agent replied Β· 16 June 2024

Hi KathleenMany thanks for your review of the repairs serviceCustomer Hub @ Peabody

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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