Trusted Agent profile · London

Peabody Trust London reviews

2.4

★★★★★

1,556 reviews across 2 platforms

Westminster Bridge Road, London, SE1 7JB

Peabody Trust's office in London, at Westminster Bridge Road, is rated 2.4 out of 5 across 1,556 reviews on two platforms, including 398 Google reviews rated 2.1.

Google logo

2.1 / 5

398

Reviews on Google

This office

Trustpilot logo

1,158

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

They just let the properties and when a nut case of a tenant makes nuisance and disrupts other people's lives nothing will be done instead of taking firm action of warnings and eviction they let the situation gets from bad to worse They look at their tenants as a bunch of low life whom should be left to fight among themselves.

Naz · 22 June 2017

4/5

Google

Complicated online help

Sara · 21 June 2023

Agent replied · 20 June 2024

Hi Sara We are sorry to read you haven't found our online helpful, user friendly. We are always happy to listen to our customers feedback on the services we offer. Are you able to provide further feedback so we can look into this for you? if so you can complete a 'anything else' web form on the Peabody website for us to review Many Thanks Peabody

5/5

Trustpilot

Excellent job

All the works are good, the silicon did in my kitchen is not done properly

Mrs · 15 March 2022

Agent replied · 30 August 2024

HiWe'll be happy to look into the issue of the silicon.Please contact our Customer Hub via 0300 123 3456 or if preferred online using our online webform: https://www.peabody.org.uk/contact-us so that we can help. Kind regards Peabody Customer Hub

5/5

Trustpilot

The guy is so so brilliant at his job…

The guy is so so brilliant at his job such fantastic service a really friendly man very happy

Donna · 15 September 2021

Agent replied · 16 June 2024

Hi DonnaGreat to see our contractor did such a good job and provided a friendly service while in your home.Many Thanks for leaving a reviewCustomer HubPeabody

5/5

Trustpilot

Wonderful repair

Wonderful repair. The carpenter did a fantastic job and was extremely meticulous and careful.

Daisy · 23 April 2022

Agent replied · 16 June 2024

Hi DaisyWe are pleased to see you were very happy with the repair and the operative who carried out the work in your home :)Many Thanks for your reviewCustomer Hub @ Peabody

5/5

Trustpilot

greeat repair men were both polite and friendly…

The men were both polite and friendly and were quick

Wynne · 12 October 2022

Agent replied · 16 June 2024

Good afternoon WynneThank you very much for taking the time to provide your feedback.We are very pleased to read that you are happy with the service provided.Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

New shower

New shower installed with 10 days after the previous one broke.Very well finished job and works well.Thanks!

Deejh · 20 October 2021

Agent replied · 16 June 2024

Hello DeejhThank you for taking the time to leave this review, we are pleased to see the new shower is installed and you are happy with all the workMany ThanksCustomer HubPeabody

5/5

Trustpilot

Good timing great work I’m very happy…

Good timing great work I’m very happy with that job

Sadiya · 27 September 2022

Agent replied · 16 June 2024

Good afternoon SadiyaThank you for your feedback. We are so pleased to read that you are happy with the works carried out. Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Very happy.turned up with in the time…

Very happy.turned up with in the time slot.friendly and efficient.

Mr · 23 September 2022

Agent replied · 16 June 2024

Hi Mr BarberThank you so much for your great feedback. We are happy to read that you are happy with the service provided.Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Changed my shower tap so quick and was…

Changed my shower tap so quick and was so helpful

Emma · 17 September 2022

Agent replied · 16 June 2024

Hi EmmaThank you for your feedback. We are so pleased that you are happy with the repairs carried out to your shower tap.Best wishesCustomer Hub @ Peabody

4/5

Trustpilot

Electricity

I was extremely pleased with the lady’s help and the service was great.

Latifa · 28 April 2022

Agent replied · 16 June 2024

Hi LatifaMany Thanks for your reviewCustomer Hub @ Peabody

5/5

Trustpilot

Did a good and professional job.

Did a good and professional job.I’m very satisfied with the repair.

David · 20 July 2022

Agent replied · 16 June 2024

Hello DavidThank you for your feedback, great for us to read you were happy with the repair service you receivedMany ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Satisfied with everything

Satisfied with everything. Great work and great communication skills. Thank you

Xherimeja · 16 July 2022

Agent replied · 16 June 2024

Good afternoonThank you for taking the time to leave us a review.We are happy to read that you are satisfied with the service received and of the work carried out. Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Plumber arrived on time

Plumber arrived on time. Very nice manner.Excellent job done. Very Happy.

Customer · 16 July 2022

Agent replied · 16 June 2024

Good afternoonThank you for taking the time to leave us a review.We are pleased that you are happy with the repairs carried out and of the service provided by the contractor.Kind regardsCustomer Hub @ Peabody

5/5

Trustpilot

Balcony repair

The contractor was very professional good job and tidied up after himself.

James · 31 May 2022

Agent replied · 16 June 2024

Hi JamesMany thanks for your reviewCustomer Hub @ Peabody

5/5

Trustpilot

Brilliant job well done 👍 very polite…

Brilliant job well done 👍 very polite and pleasant workman very tidy x

Jean · 13 April 2022

Agent replied · 16 June 2024

Hi JeanThank you for taking the time to leave your positive review of the service and repair Many ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Excellent workmanship was on display…

Excellent workmanship was on display and the result is satisfactory. I thank you

Adel · 12 April 2022

Agent replied · 16 June 2024

Hi AdelMany Thank for taking the time to leave Peabody a nice review :)Customer Hub @ Peabody

5/5

Trustpilot

Fantastic Plumber

The plumber who came to repair my toilet was bloody brilliant.

Our · 5 July 2022

Agent replied · 16 June 2024

Good afternoonThank you for taking the time to provide such kind feedback. We are so pleased to read that you had a good experience and are happy with the service provided by our repair contractors. Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

I'm really happy with work that you did…

I'm really happy with work that you did in my house

Joaquim · 1 July 2022

Agent replied · 16 June 2024

Hi JoaquimI'm pleased to read that you are happy with the work carried out within your home.Thank you for taking the time to leave a review.Best wishesCustomer Hub @ Peabody

5/5

Trustpilot

Very happy with service

I was very happy with the services and the guy was very helpful

Andrea · 18 March 2022

Agent replied · 30 August 2024

Hi AndreaThank you so much for taking the time to leave an excellent ratingWe're very appreciativeKind regardsPeabody Customer Hub

5/5

Trustpilot

Best work men that have ever been to…

Best work men that have ever been to the house polite and helpful

Cindy · 16 March 2022

Agent replied · 30 August 2024

Hi CindyThank you so much for taking the time to post your review, it's really appreciatedRegardsPeabody Customer Hub

1/5

Trustpilot

Guy turned up did not want to speak did…

Guy turned up did not want to speak did not finish work

Kelly · 5 May 2022

Agent replied · 16 June 2024

Hi KellyWe are sorry to heat this, if you haven't already please contact our repairs team so we can help resolve the repair to your homeMany ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Excellent work nice considerate chaps…

Excellent work nice considerate chaps got on with the fencing professionally

Rosemary · 13 June 2022

Agent replied · 16 June 2024

Hello RosemaryGreat to see your experience for your fence repair, thank you for leaving your reviewCustomer Hub @ Peabody

5/5

Trustpilot

The worker was very professional and…

The worker was very professional and also friendly.Good 👍

Aldo · 25 August 2022

Agent replied · 16 June 2024

Hi Also,Thank you for the feedback and leaving a review.Regards,Customer Hub @ Peabody

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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