Trusted Agent profile Β· London

Peabody Trust London reviews

2.4

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1,556 reviews across 2 platforms

Westminster Bridge Road, London, SE1 7JB

Peabody Trust's office in London, at Westminster Bridge Road, is rated 2.4 out of 5 across 1,556 reviews on two platforms, including 398 Google reviews rated 2.1.

Google logo

2.1 / 5

398

Reviews on Google

This office

Trustpilot logo

1,158

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Francis came

Francis came , he is brilliant. Did everything and then tidy up, he did a great job, absolutely marvellous.

Justina Β· 25 April 2022

Agent replied Β· 16 June 2024

Hello JustinaIts great to read how happy you were with the operative Francis, we love to see feedback when repairs have been carried out :)Many ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Friendly polite young man

Friendly polite young man, completed job quickly and arrived on time. Well done young man.

Linda Β· 14 October 2022

Agent replied Β· 16 June 2024

Hi LindaThank you so much for leaving such kind feedback.We are pleased that you are happy with the service provided.Kind regardsCustomer Hub @ Peabody

4/5

Trustpilot

Had our bark garden fence replaced the…

Had our bark garden fence replaced the contractors was excellent fast but caring clean and tidy well done

David Β· 9 June 2022

Agent replied Β· 16 June 2024

Hello DavidWe are pleased to read you review of the service you received and we are happy the operatives tidied the area once finished Many ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Very happy with work done on kitchen…

Very happy with work done on kitchen tiles. Good clean job. Nice workman. Many Thanks😊

Cristine Β· 13 October 2022

Agent replied Β· 16 June 2024

Hi ChristineThank you so much for your great feedback.We are so pleased that you are happy with the repairs carried out to your kitchen tiles.Kind regardsCustomer Hub @ Peabody

5/5

Trustpilot

Very happy with the professional work…

Very happy with the professional work that was done. Kept appointment and finished the job with little mess

Customer Β· 2 June 2022

Agent replied Β· 16 June 2024

HelloMany thanks for your reviewCustomer Hub @ Peabody

3/5

Google

Boiler packed up. NO HEATING OR HOT WATER . CAN NOT GET ANY ANSWER TO GET IT FIXED . . BEING A PENSIONER AND IN THE VULNERABLE GROUP. YOU WOULD THINK THEY WOULD HAVE A EMERGENCY NUMBER .Eventually Got Hold Of Someone At Peabody, And they have Come and Fixed it . Thank you 😊. …

Mash Β· 21 June 2021

5/5

Trustpilot

Very professional and polite

Very professional and polite . Job done within time and made sure he clean before he finish .Cool men

Salim Β· 12 April 2022

Agent replied Β· 16 June 2024

Hi SalimThank you for your nice review, we are please to read you were happy with the work and operatives who attended your home :)Customer Hub @ Peabody

5/5

Trustpilot

Excellent work on fixing my bath panel

Excellent work on fixing my bath panel. Your carpenter was very professional, did a fab job and tidied up neatly.

Okodee Β· 21 February 2022

Agent replied Β· 30 August 2024

Thank you for taking the time to post your review, it's greatly appreciated by ourselves and our contractorRegardsPeabody Customer Hub

5/5

Trustpilot

The job was completed with a qualified…

The job was completed with a qualified engineer I was very satisfied with everything he did Perfect job

Mohammed Β· 26 May 2022

Agent replied Β· 16 June 2024

Hello MohammedMany thanks for your reviewCustomer Hub @ Peabody

5/5

Trustpilot

Roof repair. They are very polite knowledgeable and…

They are very polite knowledgeable and done a great job in my roof.

Tracy Β· 15 December 2022

Agent replied Β· 16 June 2024

Hi TracyMany Thanks for taking the time to leave this review, we are pleased to see you were happy with the repair to your roofCustomer Hub @ Peabody

5/5

Trustpilot

Excellent. The electrician was very efficient and…

The electrician was very efficient and carried out the repair quickly and tidied up after himself.

Dianne Β· 16 August 2022

Agent replied Β· 16 June 2024

Hi Dianne,Thank you for leaving a review.Customer Hub @ Peabody

5/5

Trustpilot

He arrived at the scheduled time.he was…

He arrived at the scheduled time.he was polite and friendly. Did a professional job, tidied afterwards. Very satisfied.

Clara Β· 5 May 2022

Agent replied Β· 16 June 2024

Hi ClaraWe are pleased to read the operative met your expectationsThank you for your reviewCustomer Hub @ Peabody

5/5

Trustpilot

Leaking sink

Man turned up nice and early.(not earlier than time given).repair was done very quickly and all is fine.

SANDRA Β· 27 April 2022

Agent replied Β· 16 June 2024

Hi SandraGreat to hear the operative attend in the agreed timeframe and nice to hear the feedback you were happy with their workmanshipMany ThanksCustomer Hub @ Peabody

1/5

Trustpilot

Everytime the plumber visits

Everytime the plumber visits, he says Peabody needs to replace whole toilet to new toilet with bigger water tank

Foyzul Β· 26 February 2022

Agent replied Β· 30 August 2024

Good morning FoyzulIt looks like this needs following up.Can you please make contact with the Customer Hub on 0300 123 3456 and they will check the recommendations made by our contractor, who has previously attended.Kind regardsPeabody Customer Hub

1/5

Google

They don’t even deserve 1 star! Terrible service! I got my property on the 11th of September they’ve gave it to me in the worse condition ever, they didn’t even want to get it fixed for me, my som who has autism, I’m a single mother I had to do everything together! Terrible terrible terrible!!!!

Tania Β· 21 June 2021

5/5

Trustpilot

Very good work and helpful guy I'm…

Very good work and helpful guy I'm happy with there work and timing of the job

Daniel Β· 13 July 2022

Agent replied Β· 16 June 2024

Hi DanielThank you for taking the time to leave us a review.We are pleased that you are happy with the service provided and of the works carried out.Kind regardsCustomer Hub @ Peabody

5/5

Trustpilot

Good Job

The guy was very professional and helpful, very willing to help Good job

Desmond Β· 9 November 2022

Agent replied Β· 16 June 2024

Hi DesmondThank you for taking the time to leave a reviewCustomer Hub @ Peabody

4/5

Trustpilot

I found the chaps doing the fence…

I found the chaps doing the fence extremely friendly professional and hard working

Ann Β· 4 November 2022

Agent replied Β· 16 June 2024

Hi AnnThank you for taking the time to leave a review, we appreciate feedback on both our repairs service and how the operatives were who carried out the worksMany ThanksCustomer Hub @ Peabody

1/5

Google

I've lived a one bed flat for about 6 years now and after a three years had heating problems, peabody never completed the job, my socket are broken the doorbell not working total rubbish to be managing agent

N Β· 21 June 2023

5/5

Trustpilot

Great service

Called on Wednesday, job done on Friday, Great service from the individuals who came! πŸ’Ÿ

Teddy Β· 12 August 2022

Agent replied Β· 16 June 2024

Hi TeddyGreat to read how smoothly and quickly your repair wentMany ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Water problem solved

Plumber came a week early and fixed the problem. Can’t ask for better than that :-)

Deejh Β· 30 June 2022

Agent replied Β· 16 June 2024

Hi DeejhReally great to read the contractor attended sooner than expected and resolved your repairMany ThanksCustomer Hub @ Peabody

5/5

Trustpilot

Electrical well done job

So pleased with the Electrical well done job completed by the polite and competent electrician. Very happy

Hortensia Β· 14 May 2022

Agent replied Β· 16 June 2024

Hi HortensiaMany thanks for the reviewCustomer Hub @ Peabody

5/5

Trustpilot

Team arrived within time slot

Team arrived within time slot. Quite friendly and did completed the time.

OO Β· 25 November 2022

Agent replied Β· 16 June 2024

HelloThank you for taking the time to leave a review of the service you received from PeabodyMany ThanksCustomer Hub @ Peabody

4/5

Trustpilot

Good job well done!

Thank you to the young man from Wates who completed our repair.Very friendly, helpful and professional.

ALAN Β· 13 June 2022

Agent replied Β· 16 June 2024

Hello AlanWe are pleased to read your review of the repair service and the operative from WatesMany ThanksCustomer Hub @ Peabody

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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