Trusted Agent profile · London
★★★★★
1,555 reviews across 2 platforms
Westminster Bridge Road, London, SE1 7JB
Peabody Trust's office in London, at Westminster Bridge Road, is rated 2.4 out of 5 across 1,555 reviews on two platforms, including 398 Google reviews rated 2.1.
Tell us what you need and we'll put you in touch. Peabody Trust hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
Trustpilot86 year old lady living alone
86 year old lady living alone, left with no heating or hot water for 9 days now! Appalling
Hello MichelleWe are sorry to see your review mentioning someone being without heating and hot water for so long, please call our repairs team on 0300 123 3456 who will be able to help look into thisMany Thanks Customer Hub @ Peabody
5/5
TrustpilotVery pleased with the job done on my…
Very pleased with the job done on my kitchen floor the team went above my expectations for good job, friendly hard workers. Thanks again
Hello MichelleThank you for the positive review regarding the repair and operatives who attended your home to complete work on your kitchen floorMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotGreat service from a Peabody
Great service from Peabody overall problem was fixed when they said it would and great service from the person who came to fix it
Hi An aMany thanks for taking the time to leave you review regarding the repair service you requested, great to see you were happy with how it all wentCustomer Hub @ Peabody
5/5
TrustpilotThe workman was very professional &…
The workman was very professional & very polite .. job completed & didn’t leave any mess.Keep up the good work .
Hi Irene Thank you for taking the time to provide this feedback. Regards, Customer Hub @ Peabody
5/5
TrustpilotHelpful and polite
Very pleasant engineerHopefully the fault is fixed I will need a week or two to seeHe seemed thorough and was respectful and polite
Hello NicolaWe hope your repair has solved the issue you were experiencing and its been acouple of weeks, please get in touch with our repairs team if there is anything else they can help withMany thanks for the reviewCustomer Hub @ Peabody
5/5
TrustpilotGood work
Very good company and helpful. The contractor had done excellent work on time & he's very friendly.
Hello RihanaWe thank you for taking the time to leave your review of our repair service and please to ready the positive experience you hadMany ThanksPeabody
3/5
TrustpilotRip off
Rip off, have had a leak for 3 months and they do not care
Hello BethSorry Beth to see the leak has been ongoing so long, we don't have your details to look into this on your behalf, but please if you haven't done so already give us a call or complete a web form on our website, so someone can investigate what is taking so longMany ThanksDamian
4/5
TrustpilotFive days after reporting the defect l…
Five days after reporting the defect l had a call from the repairer for an appointment. He came and did a marvellous job.
Hi EmmanuelWe are pleased the defect was completed speedilyMany Thanks for the reviewCustomer Hub @ Peabody
4/5
TrustpilotI had a carpentry job booked ,although…Door handle
I had a carpentry job booked ,although they didn't turn up first time, but they did eventually turned up and the job was done.
Good morning JosephI'm sorry to read of the issues you experienced with your appointment.I'm glad this has now been carried out, without any further delays.Kind regardsPeabody Customer Hub
1/5
TrustpilotDevious Bullying Obstructive Ignore…
Devious Bullying Obstructive Ignore Resident Tenants Leaseholders ignored. They need be broken up
Hello Sam We are sorry to read your review, if there is anything you would like us to investigate or review please do get in touch with us by phone or using a web form on our websiteMany ThanksPeabody
1/5
TrustpilotCriminals
Criminals. Court proceedings will commence following demand for rent arrears.
Hello Andy We are sorry to read your review.If there is anything you would like us to investigate or review please do get in touch with us by phone or using a web form on our website. The team will get back to you as quickly as possible.Many Thanks,Peabody.
5/5
TrustpilotThe plumber came on time was quick…
The plumber came on time was quick helpful explain what he was doing and the problem.He was very polite and clean up he’s mess.
Good morning KhadejaThank you so much for taking the time to post your review, it's really appreciatedRegardsPeabody Customer Hub
5/5
TrustpilotThe engineer who came to fix the…
The engineer who came to fix the heating problem was amazing person.Taken full ownership to do and solving the problem.Very impressed
Hello MohammedWe are happy to read your heating issues have now been resolved, great feedback about the engineer who attend was able to fully resolve the problemsMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotThe engineer came on time and completed…
The engineer came on time and completed the job quick and first time.The engineer was polite and friendly and explained the problem to me.
Hi Khadeja Thank you very much for your valuable feedback. We are pleased to hear of this positive experience.Best wishes Peabody - Customer Hub
5/5
TrustpilotThe engineer was very professional and…
The engineer was very professional and efficient. He knew exactly what to do. He was respectful and I would highly recommend him. Very happy.
Hi Michaela Thank you so much for your review, we're really pleased to hear that the engineer provided you with this great level of service. Best wishes Peabody - Customer Hub
4/5
TrustpilotPlumber came to change my taps as had…
Plumber came to change my taps as had trouble turning knobs due to Arthritis ,was very pleasant and polite well happy with job
Hi PaulineThank you for your review, we are pleased to see you were happy with the work and the taps are now ok for you to use :)Many ThanksCustomer Hub @ Peabody
5/5
TrustpilotGood job and pleasant blokes.What I…
Good job and pleasant blokes.What I thought was going to be a big job was made easy.
Hello IainThank you for your review, we are pleased to read everything went so wellMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotThank you..
Thank you... quick and easy repair well for them but not for me. Efficient service and no messExcellent
Hello StephanieThank you for your review, we are pleased to see the work was carried out and you were happy with the resultsMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotThe operative was punctual and…
The operative was punctual and courteous. He solved the problem quickly and left the area neat and tidy.
Hi LynWe are happy to see how your repair went and the conduct of the operative in your homeMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotThe operative was nice and did what he…
The operative was nice and did what he had to do. He even offered to take off his shoes.
Hi,I am glad to hear you have had a good experience. We appreciate the feedback.Thank you,Customer Hub - Peabody
5/5
Trustpilotleaky sink
Had a leaky sink, gentlemen txtd me to say he was on his way 10 mins beforehand.Friendly and helpfulNot leaking again so fat
HiWe really appreciate you taking the time to share your experience with Peabody and our contractorThank youPeabody Customer Hub
5/5
TrustpilotThe electricians Ray and his Co worker…
The electricians Ray and his Co worker did an excellent job. I'm so happy with the work they did.
Hi,We appreciate the feedback on the contractors we had attend. Thank you for leaving the review.Regards,Customer Hub - Peabody
5/5
TrustpilotMy taps needed to be replacing.
My taps needed to be replaced, the gentleman done a great job very polite & very professional, thank you kindly.
Hi KirstineThank you for taking the time to leave us a review. We are pleased to read that you are happy with the repairs carried out to your taps. Kind regardsCustomer Hub @ Peabody
5/5
TrustpilotThe work I had done,I was happy with…
The work I had done,I was happy with zaldy quedding done a really good job with my radiators.
Hi TinaThank you for leaving such kind feedback.We are very pleased that you are happy with the service provided.Best wishesCustomer Hub @ Peabody
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Peabody Trust hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
