Trusted Agent profile · London
★★★★★
1,557 reviews across 2 platforms
Westminster Bridge Road, London, SE1 7JB
Peabody Trust's office in London, at Westminster Bridge Road, is rated 2.5 out of 5 across 1,557 reviews on two platforms, including 399 Google reviews rated 2.1.
Tell us what you need and we'll put you in touch. Peabody Trust hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
GoogleThe management team at Peabody have no care in the world.. Some of the customer advisors are very nice and caring however you can hear they are over worked.. Neighbours managers never visit the property to check up on then. Service charge has been taken and no service has been given..
5/5
TrustpilotExcellent customer services and…
Excellent customer services and especially the plumbers attended and completed the job which made me smile. Peabody is a good company and the staffs are excellent and hard workers.
Hello ShazWe really appreciate you review of the customer service and operative who completed your repairsMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotGood job…
Happy with the carpentry work carried out today. Prompt arrival , with a friendly attitude, job well done .painting around the area still needs to be done, but that is sourced to another worker.
Hi JackieWe are please to see the work carried out went well and our contractor attended as agreed. Thank you for taking the time to leave a review, we do appreciate all feedback to help us monitor how are services are performing.Many ThanksCustomer HubPeabody
5/5
TrustpilotThe two engineers that came out to fix…
The two engineers that came out to fix my boiler yesterday 01/06/22 were brilliant, very thorough with what they were doing. They were friendly and cleared up after themselves.
Hi SharonMany thanks for your review :) Customer Hub @ Peabody
5/5
TrustpilotGood service
A Very pleasant gentleman turned up to fix the issue attached to our heating. So with his friendly and efficient completion of the job we are left very pleased. Thank you
Hi Dermot Thank you for your feedback, it really is appreciated.Best wishes Peabody - Customer Hub
4/5
TrustpilotMy issue was resolved effectively and…
My issue was resolved effectively and efficiently by Ms Denise Palmer. Thank you for your support.
Hello Sophia Thank you for you kind review and words, we will feed this backMany ThanksPeabody
5/5
TrustpilotYes the repair has been done and he was…
Yes the repair has been done and he was very polite young man and he has done his job very well and I’m pleased to have him again
Good morning ZahraThank you for taking the time to leave a review. We are very pleased that you are happy with your repair. Best wishesCustomer Hub @ Peabody
5/5
TrustpilotThe man that come was so experienced in…
The man that come was so experienced in his job. And really knew what he was doing the first person that come didn’t have a clue
Hi,Thank you for leaving a review, we appreciate the feedback on this.Regards,Customer Hub - Peabody
5/5
TrustpilotFull kitchen repair
The repair team that did my kitchen were amazing. Professional, polite and hardworking even through the heatwave. I cannot thank or commend them enough for their work
Hi KenyaGreat to hear the team worked hard to complete the kitchen works, we appreciate hearing your feedbackMany ThanksCustomer Hub @ Peabody
1/5
GoogleI was hold for 20 mins plus,then they cut me off,again, bad customer service,I will keep calling them,
Hi Glenn We are sorry there were issues when you were trying to get through, we hope you have since managed to speak to someone to help with your enquiry. If not please try calling us again, or you can complete a web form on the Peabody website Many Thanks Peabody
5/5
TrustpilotMy down stairs bathroom was blocked the…
My down stairs bathroom was blocked the man come and done a great job unblock it and cleaned it all up he was very good
Hi Mr Murphy,Thank you for the review and we appreciate the feedback.Regards,Customer Hub - Peabody.
1/5
TrustpilotWorst housing association you will ever…
Worst housing association you will ever come across, charge you for services which never happen, along with non-existent resident officers and customer care. Disgusting organisation!
Afternoon Ross,I am sorry to hear that you have had a bad experience. Can you please contact us on 0300 123 3456 so that we could try and help resolve these issues you are having.Regards,Customer hub - Peabody.
5/5
TrustpilotJob well done very nice young man came to…
Job well done very nice young lad come to do my repairs he was very polite and did a very good job I'm very pleased with his work
Hello LorraineThanks for taking the time to leave your review hereMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotThe gentleman was very friendly and…
The gentleman was very friendly and helpful spoke to me what was he doing and was very happy with his work and like to thank him
Hi,Thank you for letting us know about the good experience you had with this contractor.Regards,Customer Hub - Peabody
5/5
TrustpilotA repair to a dripping tap was dealt…
A repair to a dripping tap was dealt with very quickly ,the man that did the repair was on time helpful and very efficient..A first class service.
Hello TonyThank you for taking the time to leave a review about our repairs service, really great to see your feedbackMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotKitchen taps A very polite nal young…
A very polite and professional young man. He carried out the repair and tidied up afterwards. Very pleased with with the service I received from start to finish.
Hello Mrs FerrisMany thanks for your review, we are pleased you were so happy with the work carried outCustomer Hub @ Peabody
5/5
TrustpilotThe plaster who came to plaster the…
The plaster who came to plaster the walls was very professional he made sure to put down dust sheets very clean worker and polite and on time
Hi AnthonyWe are happy to read your experience with this works at your homeMany ThanksCustomer Hub @ Peabody
5/5
TrustpilotLovely man
Lovely man, I wasn’t in so he called me to ask how long I’d be which I was only round the corner so he waited.
Hi,Thank you for the review.Regards,Customer Hub - Peabody
5/5
TrustpilotVery professional service from the…
Very professional service from the helpful cheerful young woman on the phone on Thursday. To the gentleman who called on Monday 100% satisfaction 👍
Good morning BrianThank you for taking the time to leave such great feedback.We're so pleased that you are happy with the service provided.Best wishesCustomer Hub @ Peabody
1/5
TrustpilotDisgraceful company if i could give…
Disgraceful company if i could give them minus 5 stars i would!
Hello We are sorry to read your review.If there is anything you would like us to investigate or review please do get in touch with us by phone or using a web form on our website. The team will get back to you as quickly as possible.Many Thanks,Peabody.
5/5
TrustpilotRelieved
I didn’t wait too long for repair, electrician was very pleasant, and polite, got on with the job, very good pleased with result
Hi MollyGreat to hear your experience with our repairs service, thank you for leaving a reviewCustomer Hub @ Peabody
5/5
TrustpilotM&R Homes Development
M&R Homes Development, for Peabody, did a very good job replacing the broken gate. They cut the gate neatly to size and fitted it very well.
Hi C.AWe are pleased to read about the experience for your new gate Many ThanksCustomer Hub @ Peabody
4/5
TrustpilotCarpenter visit
Needed cupboard doors replacing. Carpenter came, completed job and will recommend we have new ones in kitchen as they are old. Quick, clean, efficient!
Good morning LeandraThank you for your feedback. We are so pleased that you are happy with the service you have received. Best wishesCustomer Hub @ Peabody
5/5
GoogleI would like to say a big THANK YOU to Peabody for sending an electrician and a plumber tonight to my house. They were very polite and the lady on the phone was also a great help. My leak is fixed and my lights are safe. Thank you again for acting fast on my behalf. Xx 🤗👍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Peabody Trust hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
