Trusted Agent profile · London
★★★★★
783 reviews across 1 platform
Albion House, 20 Queen Elizabeth Street, London, SE1 2RJ, SE1 2RJ
Peabody's office in London, at Albion House, is rated 4.4 out of 5 across 783 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Peabody Resale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotVery happy with the services so far and…
Very happy with the services so far and especially with Stefan who is our main contact. He has been very friendly and helpful and we hope for a smooth completion even though there has been a 5 month delay on the completion.
Hi Dimitrios, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Stefan and the team!
5/5
TrustpilotWe met both of them Laura and Charlie…
We met both of them Laura and Charlie and they were so helpfull and profesional. I had a lot of questions and they helped with everything, going thru our list of questions. Really happy with their service and profesionalism.
Hi there.. We’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotExceptional Customer Service
Peabody sales of mine delivered excellent customer service. Her communications were very clear and timely. She is always very kind, patient and willing to help! Appreciate Peabody Sales a lot!
Hi Lucy. Thank you for your review. We'll pass it on to the team who'll be delighted to hear this feedback. Hope you enjoy the rest of your day!
4/5
TrustpilotI have only recently started my…
I have only recently started my purchase journey but so far Charli and Gabriella have been most helpful and have been quick to respond to any queries I've had thus far
Thank you for your kind words! We will be sure to pass this on to the team. We look forward to continuing to support you throughout your homebuying journey with Catalyst!
5/5
TrustpilotGood Experience
I had a good experience with Peabody Sales. My primary contact was Emerson who helped me throughout. Along with Emerson, Adam and Steven pitched in at crucial time...Keep the conversation going and reach out when help is needed
Hi BJ, thank you for your feedback. It's great to hear you had such a positive experience, and we will pass this on to Emerson and the team. Have a nice day!
5/5
TrustpilotMy experience is very good they talk us very nicely.
My experience is very good they help me alot specially one of your agents(Abraham) he is very soft spooken and he help alot.
5/5
TrustpilotThanks Charli & Laura!
Charli & Laura at the Newman Place development have been brilliant in helping me buy my first flat!They’ve been there to help every time I’ve contacted them, and made the process so simple and straightforward.Thanks a lot (:
Hi GP, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotThe team at Peabody were wonderfully…
The team at Peabody were wonderfully friendly, supportive and helpful throughout the process, from initial meetings through to completion. Thank you!
We are so glad to hear that buying your home with us was such a pleasant experience. Thank you for your kind words and enjoy your new home.
5/5
TrustpilotI had the pleasure of speaking to…Shoks
I had the pleasure of speaking to Shoks today.
5/5
TrustpilotCatalyst have been incredibly helpful
Catalyst have been incredibly helpful, attentive and supportive. Charli especially has been really nice, always answered questions and always kept me up to date with my move. Would definitely recommend them.
Thanks so much for your kind words, Katy! We will be sure to pass these on to Charli and the team. We hope you enjoy your new home!
5/5
TrustpilotWe’ve just bought our first house at… Rutherford Fields
We’ve just bought our first house at Rutherford Fields in Leighton Buzzard! Couldn’t be happier with the service and this development! We felt really looked after from the very start of the process! Highly recommended if you haven’t looked at this development already. Catalysts homes are built and finished off to such a high quality, we’d looked at lot of other local developments and their products totally stood out! Sarah in the sales team is super helpful too and nothing was too much trouble :-) thanks everyone!
5/5
TrustpilotNewman Place
Currently in the process of purchasing my first home at Newman Place in Oxford. Laura and Charli have been a great help. They're both on hand to answer any questions I have and have made the experience easy and stress free.
Hi Ashley, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. All the best with the rest of the process, and moving into your new home!
1/5
TrustpilotSo difficult contact with them
So difficult contact with them, we would likec to buy hause but nobody carrying about us , if this look like this before completion, how look after completion? Zero stars, avoid
Hi there. I am very sorry to hear about your experience with Catalyst. If you could email us on social@chg.org.uk with your name, email address and phone number along with the development it is you are interested in, I will get a member of our sales team to contact you to discuss your enquiry. Thank you and again, please accept my apologies.
4/5
TrustpilotGREAT
The process was smooth though there were some hurdles, However, some of the staff are exemplary great like Steve Purley. He will go the extra mile to support you. He was great. However, there are some rooms for improvement in relation to buildings.
Hi there, thank you for taking the time to leave us a review. We really appreciate your feedback and will pass this on to the team.
5/5
TrustpilotCatalyst service is absolutely amazing…
Catalyst service is absolutely amazing from day one to completion date we felt we were always in good hands. Customer service always prompt professional and polite. Would definitely recommend catalyst to anyone looking to jump on their property ladder. A++
Hi Marco, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
5/5
TrustpilotNice experience
We have just got our new home from Catalyst. Throughout the process, sales team was very kind and helpful. They replied all our questions & queries promptly and patiently. Highly recommended.
Thank you for your kind words, Vahap! We hope you enjoy your new home.
4/5
TrustpilotI’m in the process of buying a flat off…
I’m in the process of buying a flat off plan at Newman Place in Oxford. Laura and Charli have been very professional during the process so far and I’m looking forward to seeing the finished product in October.
Hi Fiona, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to the team!
5/5
TrustpilotLaura Shellard and Charli from Newman…
Laura Shellard and Charli from Newman place have been amazing ! so helpful, friendly and responsive. Thank you so much it's made the process of buying a lot easier. Can't wait to move into the new flat !
Hi Rosie, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotGreat experience with Newman Place team
Very happy with the service offered by Charli and Laura from the Newman Place team in Oxford, who were always swift in handling my requests and accommodating when a few hurdles were met in the process.
Hi Fotis, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotI spoke with Ibrahim
I spoke with Ibrahim , He answered my call immediately he was very kind and friendly and he provide me all the answers to all of my questions
Hi Ioannis, thank you for your lovely review, we'll be sure to pass this on to Ibrahim and the team. Have a great day!
1/5
TrustpilotNot good information
Not good information, No options to select the property, Uncomfortable just waisting my time to travel to Thorn,
Hi Mohammed, We’re sorry to see this review. Our sales team have been trying to contact you to follow up on your enquiry and the viewing you had booked but didn’t attend. They have been unable to get through to you. Please contact 02035 829 827 as they would like to help.
5/5
TrustpilotCharli and Laura at Newman place have…
Charli and Laura at Newman place have been very informative and quick to respond to any email queries. I’m very excited to continue working with them both and Catalyst. Thanks for all of your help so far!
Hi Liz, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to Charli and Laura.
5/5
TrustpilotNewman Place
Been dealing with Laura and Charli. From day one they have both been excellent, nothing is a problem and communication has been excellent, as long as this service continues I will be a happy customer.
Hi Sam, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Laura, Charli and the team!
1/5
TrustpilotVery bad Customer Service
I contacted Peabody through their website 6 weeks ago and have no confirmation that my contact was received or any response
Hi Farid, We have no record of you contacting Peabody New Homes. Did you enquire at www.peabodynewhomes.co.uk ?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Peabody Resale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
