Every review we hold for the London office, from every platform, shown as written. First names only.
β
β
β
β
β
4/5
TrustpilotMostly an all good service
Mostly an all good service, just couple of break down in communication but otherwise good
Kerrymarsden Β· 1 June 2020
Agent replied Β· 24 December 2024
Hi Kerry, thanks for taking the time to leave your feedback, and congratulations on your new home!
β
β
β
β
β
5/5
TrustpilotSouthall village
I have lived in the new house for 1 month, very happy with it
Filippo Β· 13 January 2020
Agent replied Β· 24 December 2024
Hi Filippo, thanks for your feedback, we're glad to hear you're enjoying your new home!
β
β
β
β
β
3/5
TrustpilotCould have been more customer focussedβ¦
Could have been more customer focussed and shown more attention to detail
Daniel Β· 18 July 2020
Agent replied Β· 24 December 2024
Hi Daniel,Thank you for taking the time to leave a review, we will pass your feedback on to the team.
β
β
β
β
β
5/5
TrustpilotVery quality the services is superbβ¦
Very quality the services is superb nice customer care everything is incredible
Agili Β· 8 June 2020
Agent replied Β· 24 December 2024
That's great to hear, Agili. We will make sure to pass this feedback onto the team! Congratulations on your new home.
β
β
β
β
β
3/5
TrustpilotLift only works TWO or THREE times aβ¦
Lift only works TWO or THREE times a week. WHY
MR Β· 12 November 2020
Agent replied Β· 24 December 2024
Hi Mr Nolan, I'd like to express my sincerest apologies that you're experiencing this issue. Please may you email over your contact details and the development you are referring to at sales.admin@chg.org.uk and I will make sure that this is looked into further. Thank you, Fran
β
β
β
β
β
5/5
TrustpilotCatalyst sorted everything for me.
Catalyst sorted everything for me.They have a great understanding of individual needs.
Anthony Β· 6 August 2019
Agent replied Β· 24 December 2024
We're so happy to hear you enjoyed your experience with Catalyst! We will pass your lovely comments on to our sales team. We wish you all the happiness in your new home.
β
β
β
β
β
1/5
TrustpilotVery bad communication and customerβ¦
Very bad communication and customer service
Sabeur Β· 19 March 2021
Agent replied Β· 24 December 2024
Hi Sabeur,Firstly, I'd like to express my sincerest apologies and regret that you've had a negative experience with us. As a matter of urgency, Iβll get someone from our team to call you regarding this. Please may you email us your contact details at sales.admin@chg.org.uk and I'll personally make sure you get a call back from the appropriate department. Again, please do accept our apologies and we look forward to resolving this for you. Thank you, Fran
β
β
β
β
β
5/5
TrustpilotNice development and design.
Nice development and design. The staff is helpful throughout out conveyancing procedure with regular updates and follow up. Hope to receive after care services at its best . Stefan from sales team was really helpful . All the best for future development.
Prasad Β· 28 January 2020
β
β
β
β
β
5/5
TrustpilotExcellent service all round by highlyβ¦
Excellent service all round by highly knowledgable staff
Michal Β· 2 February 2020
Agent replied Β· 24 December 2024
Thanks for the feedback, Michal!
β
β
β
β
β
4/5
TrustpilotGreat service from the sales team
Great service from the sales team. π
Kamelia Β· 13 January 2020
Agent replied Β· 24 December 2024
Thanks for your feedback, Kamelia! We will make sure to pass this on.
β
β
β
β
β
5/5
TrustpilotFirst Time Buyers
Have just bought my first home. David helped move us in and was very professional and very helpful. Would reccomend David and Catalyst. Very easy first time buying and very happy buyers!!
Keegan Β· 18 May 2019
β
β
β
β
β
5/5
TrustpilotVery helpful and respectful
Rating only, no written review.
Christina Β· 8 December 2023
Agent replied Β· 24 December 2024
Thank you for your kind words.
β
β
β
β
β
5/5
TrustpilotReally helpful!
Rating only, no written review.
Marley Β· 21 November 2021
Agent replied Β· 24 December 2024
Hi Marley, Thank you for your positive review and glad to hear you had a great experience with us. Have a fantastic day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.