Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe have been without heating for almost 7 weeks now and seem to be getting nowhere with this company. We threatened to cancel our standing order and still nothing. Unfortunately we have still made payment as we don't think it's fair that …
Jazzmin · 24 September 2021
Agent replied · 15 October 2024
Good Morning,
Following your report of a problem, the contractor attended and found an issue with the pressure dropping. The only way to restore hot water to the property was … More
★★★★★ 5/5
GoogleI was thoroughly impressed with my experience selling my property through Pattison Auction. From start to finish, I was met with the utmost professionalism and expertise that put me at ease through the entire auction process. …
Rana · 8 October 2024
★★★★★ 4/5
GoogleI had a viewing on a house to rent with 1 employee who was polite and informative.
I then met with another employe at another house, who was fantastic. Very enthusiastic, informative, chatty, happy and couldn't be more helpful. I put a deposit on the rental, and the process was very easy. She explained every step of the way with great communication back in for keeping me in the loop.
Was a pleasure to have an easy transaction into finding and renting our new home! Thank you 'Brockenhurst Ludgershal'. I highly reccomend
Stacey · 27 July 2020
★★★★★ 5/5
GoogleHad several dealings with Bobby and his team at Pattinsons. Always provided me a good service. Lee and Vinny have always been really helpful and Bobby has been a great help when dealing with my enquiries.
J · 22 August 2018
★★★★★ 5/5
GoogleNicole helped my family through a very difficult time for us and sold our sadly deceased fathers property. She kept us informed and was very professional in everything she did. Thank you Nicole
James · 22 August 2019
★★★★★ 5/5
KerfuffleExtremely efficient
Working With Pattinson Auction, has without a doubt helped our estate agency grow. They are extremely efficient at what they do and I wouldn't hesitate to recommend them to any fellow agency. We are all one big team working towards the same goals to sell properties efficiently for the best price giving a great service to our clients.
Sarah · 20 June 2023
★★★★★ 5/5
GoogleExcellent service throughout, always timely with responses and always willing to help and offer advice. Jo Leigh was brilliant through the whole process. Would definately recommend.
Alan · 27 July 2021
★★★★★ 5/5
GoogleWe have chosen Pattinson as our collaborative partner for handling the sale of several of our property listings. Throughout the entire journey of property sales, Pattinson consistently delivers an outstanding service to our customers. The …
Lovelle · 24 September 2024
★★★★★ 4/5
GoogleIain Weatherhead was great at keeping me informed on the day of the auction, with several phone calls to check my position. Result: house sold!
Georgina · 22 August 2021
★★★★★ 4/5
GoogleI had a very good experience to sell my hotel with Pattinson. Staff is helpful, polite and responsive also. I would like to recommend to others too.
Thank you Adam and Pattinson
Naz · 22 August 2019
★★★★★ 4/5
GoogleChris and Nicole were very helpful and explained everything clearly. Disappointed that I got a much lower price than I wanted but happy that they have sold my house quickly and efficiently.
Dee · 22 August 2019
★★★★★ 5/5
GoogleI have dealt with Jason at Pattisons for a while now he is very efficient always comes back to us promptly we have had some fast sales in the last few months
Julian · 22 August 2019
★★★★★ 2/5
GoogleNot the best experience of selling a house through auction.
Staff especially Gamma Gair and Gamma watson are an asset to the company, lovely to speak to and very helpful. …
Kevin · 24 September 2019
★★★★★ 4/5
GoogleChris and Nicole were very helpful and explained everything clearly. Disappointed that I got a much lower price than I wanted but happy that they have sold my house quickly and efficiently.
Denise · 17 October 2018
★★★★★ 1/5
GoogleWorse than ever imagined.
Lied to me about the ID process before signing the forms. Then after I signed, …
S · 24 September 2023
Agent replied · 15 October 2024
Hi. We are sorry that you have not had the experience we expect from our team. Please provide us with some more information, like the property address and your email address or contact number for yourself. Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
GoogleI've felt that Ellen was very helpful and informative with my sale . Willing to help quickly and to aid me getting the best I could from my sale …
Graham · 24 September 2019
★★★★★ 5/5
GoogleTina and Callum are Excellent, always updating us and giving us the best information possible to help sell our properties through auction.
Haydn · 26 February 2025
★★★★★ 1/5
GoogleSent 3 enquiries for a house near me and also rang up. Been over a week no response at all.
Chris · 22 August 2023
Agent replied · 7 February 2025
Hi Chris, we are sorry to hear that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address and the email address or contact number for yourself? Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
GoogleHannah was an attentive, helpful agent and has greatly helped me with a couple of moves. I can't recommend Brockenhurst highly enough.
P · 27 July 2021
★★★★★ 3/5
GoogleFriendly staff but inconsistent in their help, failing to come back to me with answers to important questions about 2 different properties enquired about on 2 different occasions.
Somewhat disappointing.
Phoebe · 22 August 2022
Agent replied · 7 February 2025
Hi Phoebe, we are sorry to hear that you have not had the experience we expect from our team. Can you provide us with some more information like the property address and the email address or contact number you registered with us, kindly share with information to socialmedia@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
KerfuffleHaving worked with other auction departments previously I wouldn’t recommend any other service.
The Pattinson Auction BDM for our area and is always available to speak to regardless of the day / time. Dan checks in with us on a regular basis and makes sure that we need everything in order to best promote the auction service, which we have had some great successes with recently.
Nick · 21 June 2023
★★★★★ 1/5
GoogleYou lot are a two faced lying hipper critics and arrogant don't listen to what people has to say and don't reply to any phone calls or emails and you are a right con artist how much a rent is charged for a property
Kathy · 27 July 2019
Agent replied · 27 July 2026
Hello Kathy,
As you're not a client of ours, please could you call me on (01256) 892222 as I believe that you have mistakenly placed this review thinking we are a company with the same name as ourselves. If it’s a genuine review, then I’ll happily discuss it with you, but I sincerely believe that this was meant for a different company. Negative reviews can be very harmful to small companies like ourselves so I would be particularly grateful if you would take a moment to call me. Thank you, David Griffiths
★★★★★ 5/5
GoogleWe have worked with Pattison auction dept for a number of years with no issues or concerns. Communication and processes are efficient. Our clients like the fact it is a rolling live auction.
Urban · 22 August 2024
★★★★★ 5/5
GooglePattinson have been an absolute pleasure to work alongside and we hope for many more years to come.
Lou · 17 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.