Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDon't waste your time! Call after call from Pattinson each week to persuade me to put my property through auction with them, when I finally decided to give them a go, it was a different story altogether. I could never get through to Holly …
Matthew · 24 September 2022
Agent replied · 22 August 2026
Hi Matthew, we are sorry to hear you haven't had the experience that we would expect. Can you supply us with some more information so look into this further? Would you mind emailing as much information such as property address and any contact details you would like to share with us to socialmedia@pattinson.co.uk
★★★★★ 5/5
GoogleIt has been great dealing with Pattinson's they always make things clear and are very efficient and approachable. …
David · 16 September 2025
★★★★★ 5/5
GoogleWe have viewed several properties through Brockenhurst and impressed with the service received. Adam is friendly, polite and professional and, even though we are not selling our home through them, Matt has been most helpful in providing advice, which has been very much appreciated.
Heather · 27 July 2019
★★★★★ 5/5
GoogleMany thanks to all the team at Pattinson Auction, with special thanks to Carly and Joseph. …
Deb · 24 September 2023
★★★★★ 5/5
GoogleI have to say the guys at Pattison auction worked hard and done exactly what they say they would do, they answered all questions and address all my concerns and achieve the right price for me and my family, i would highly recommend Pattinson Auction
Syede · 22 August 2018
★★★★★ 5/5
GoogleJason Nicholson was extremely helpful and professional in assisting us on the purchase of our home. He made the whole transaction easy and painless, as we have just moved over from Canada and were not familiar with the way real estate works …
Accesscard · 24 September 2019
★★★★★ 5/5
GoogleI had a best experience in dealing with Pattinson team who help me out in selling my property in one go without any hassle. Thanks to Lian and Terri.
Abhishek · 22 August 2022
★★★★★ 1/5
GoogleWe had a very bad experience with Pattinson year and last month . We bid for an online auction where they haven’t mentioned the property is not mortgageable even though they knew that we are mortgage buyers. They did call us before auction …
Stacks · 24 September 2022
Agent replied · 15 October 2024
Hi, Mr luggage. We are sorry that you have not had the experience we would expect from our team. Can you provide us more information like your email address and the property address in question to socialmedia@pattinson.co.uk, and we will look into this matter further.
★★★★★ 4/5
GoogleI have no experience of Auctions but Adam went through the procedure, fees and what was entailed. When he had finished I felt that it improved my knowledge and I now look forward to attending my first auction well informed.
Linda · 22 August 2020
★★★★★ 5/5
GoogleI've dealt with Clare Bladen and her colleagues over the past 6 years as a buyer, landlord and seller and always received polite and professional service. Happy to recommend.
Keith · 27 July 2022
★★★★★ 5/5
GoogleGemma G has been extremely helpful from start to finish. Communication was excellent, and always returned my calls promptly. She has kept me informed of any developments throughout and was cheerful and positive, through what was a very stressful process. Thanks Gemma.
Jude · 22 August 2019
★★★★★ 1/5
GoogleI rue the day I signed a sole selling rights agreement to sell my semi commercial property via this agent. Disaster from start to finish. Nothing ever gets done promptly. The photos were poor quality and the write up was totally wrong. …
Jim · 24 September 2022
Agent replied · 19 October 2024
Hi Mr Gillespie,
We're sorry to hear that you feel you haven't received the experience we expect. I understand that the team has already been in contact with you to discuss. Please don't hesitate to contact us if you have any further queries.
★★★★★ 5/5
GoogleOur auction process as a seller was quite straightforward. It can be a daunting idea but it was made very easy by Vicki Kilmartin and the auction team. The process was explained and paperwork sent very quickly and the house was up for sale …
Amanda · 24 September 2024
★★★★★ 5/5
GoogleAbsolutely fantastic service. Felix Keene went above and beyond to ensure we were happy. Highly recommend.
Jonnie · 22 August 2023
★★★★★ 5/5
GoogleVery efficient and professional service. The Auction Manager was extremely personable and helpful at all times, whether by phone or email. All in all a great service.
Brendan · 22 August 2022
★★★★★ 1/5
GoogleAwful service throughout. They told me wrong fees which ended up being double. They sent documents that we wrong and insisted i needed to sing and they didn't need to be correct (didn't sign). They exposed my data by sending all detail to …
Simon · 24 September 2024
★★★★★ 1/5
GoogleBy far the worst experience I have ever had in buying and selling property. Sold my property at auction which was due to complete 26 days ago . I still have no idea what’s happening as the solicitors and sales progression team don’t …
Angie · 24 September 2024
★★★★★ 5/5
GoogleBeing new to the BTL business, Hannah and her team have given us so much useful information and insight, it has been a pleasure dealing with them.
Michelle · 27 July 2022
★★★★★ 5/5
GoogleWe were a bit anxious about buying a property through an auction. However, Bobby Myers made the process almost seamless. We were surprised with the flexibility he was able to offer, despite being an auction. We are living in a beautiful …
Noorez · 24 September 2018
★★★★★ 1/5
GoogleMy experience has been heart breaking, through no fault of my own, not being sent an auction pack and believing everything I was informed over the phone, I've been completely mislead about length of lease which may end up losing me £11000 and leaving me homeless. Devastated 😥😥 …
Shelley · 22 August 2021
Agent replied · 7 February 2025
Hi Shelley, it's understood that the legal pack for the property was sent over to you before you had placed a bid/deposit. If you would like to discuss your situation further please email socialmedia@pattinson.co.uk. Many thanks.
★★★★★ 5/5
GoogleDealing with Pattinsons has been a pleasant experience and we have been very impressed with Nicole Irving who has been very supportive and kept us informed on a regular basis whilst pushing hard to get us the best deal possible
Keith · 22 August 2019
★★★★★ 5/5
GoogleJordan has been extremely helpful from start to finish. He is a very hard working and a down to earth individual with fantastic communication through always returning my calls promptly. Jordan kept me informed of any developments throughout …
Carina · 24 September 2019
★★★★★ 5/5
GoogleHaving worked with Pattinsons for a couple of years now I’ve found dealing with the team really responsive and efficient. Tina, Martin, Paul, Alex and Carly are a credit to the company!
Dale · 22 August 2021
★★★★★ 5/5
GoogleWe've used Pattinsons twice now for help with some of our properties we have for sale. Nothing short of a perfect auction company! we had perfect communications back and forth, they made it super simple for ourselves and our vendors of said properties. We would definitely recommend them to anyone looking for an auction company. The member of staffed we spoke to most consistently was Vinny, who was very helpful with the many questions we had!PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 16 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
