Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo far we’ve had a fantastic experience with Crystal from Brockenhurst. She was very friendly right from the viewing. Although there have been delays in our let, (No fault of agents) we have been kept informed at each step and have now signed the tenancy for our perfect home! We would definitely recommend the Lettings team.
H.D · 27 July 2022
★★★★★ 5/5
GoogleUsed many times and always an excellent service with good sales price achieved
John · 10 March 2025
★★★★★ 5/5
GoogleCan’t say enough about pattinsons they have made the sale of our fathers house so easy kept us in the loop throughout very professional and fees are very competitive also helped that we used their legal package so there was no waiting about all in all would recommend them very highly thank you so much
Jane · 22 August 2022
★★★★★ 5/5
GoogleThey always answer the phone / emails back, especially when I have a question or issue, they are quick to answer / resolve. …
Chloe · 24 September 2024
★★★★★ 5/5
GoogleEmma Horne was an absolute pleasure throughout the (very quick) process. She's a model of efficiency and friendliness!
Marcus · 27 July 2020
★★★★★ 1/5
GoogleDifferent setting...I prefer bespoke service local agencies provide... difficult communication .
Okba · 22 August 2023
Agent replied · 7 February 2025
Hi Okba, sorry you have not had the experience we would expect from our team. could you share some more information with us like the property address or your contact number so we can look into this further. kindly share this with socialmedia@pattinson.co.uk
★★★★★ 5/5
GoogleJust returning from Spain, spoken to many many estate agents, this office stood out from the crowd. Helpful, professional and on the ball, and the whole team the same, brilliant experience and would recommend all day long, thanks girls you were the best.
Pippa · 22 August 2023
★★★★★ 5/5
GoogleIain Weatherhead was extremely helpful and instrumental in my purchase, many thanks
Julio · 22 August 2021
★★★★★ 5/5
GoogleWe have signed with Pattinsons to help any of our vendors who need to sell quickly, but because of Covid we have not had a chance to fully promote the service. However I have found the company very professional to deal with and Steve Rourke has always been on hand to answer any questions that we had about the process.
Erica · 22 August 2021
★★★★★ 5/5
GoogleI mainly deal with Tina Waterfall, she is always ready for a call when I phone and gives me plenty of time to chat and work out how we can move forward in business. We have yet to do business together but we have 2 potentials in the pipeline. She is positive and encouraging, full of energy & proactive.
John · 8 October 2021
★★★★★ 5/5
GoogleTina from Pattinson is always very bubbly and helpful. Look forward to working with you further.
Clare · 22 August 2020
★★★★★ 5/5
GooglePattinson impressed me from the start with their focus, speed and efficiency. Stepping in with a high-speed auction process when another agency's deal fell through at the last moment, they managed not only to salvage my upward chain, but …
Simon · 24 September 2023
★★★★★ 5/5
GooglePattinsons, and especially Gemma Gair, have always been absolutely incredible. The highest levels of professionalism and service. Would highly recommend.
Andy · 22 August 2018
★★★★★ 5/5
GoogleThanks Gemma Gair who helped me and my partner sell our house. Very efficient, professional and a lovely pleasant girl!
Jeff · 22 August 2018
★★★★★ 5/5
GoogleKashif is excellent to deal with, communication is outstanding. 5 stars
Paul · 22 August 2021
★★★★★ 1/5
GoogleDon't Trust!!!!
They are lier!!! First they charge hell lot of money for auction and then time of complition some random other cost has been added which never been mentioned …
Abbey · 24 September 2020
Agent replied · 7 February 2025
I'm sorry to hear that your experience with us was not satisfactory, Abbey. One of our team would be happy to discuss this further if you would like.
★★★★★ 5/5
GoogleI have had a really good experience with pattinson and especially Jason Nicholson. Would highly recommended their services
Rebecca · 22 August 2019
★★★★★ 5/5
GoogleI have rented a few properties over my adult life and Brockenhurst Lettings have been the best agents I have ever had.
The team are attentive and quick to respond. The process of paperwork and moving in was made easy by their professionalism.
I would highly recommend them as a letting agency .
Great work in these difficult times.
Cherry · 27 July 2021
★★★★★ 1/5
GoogleThis firm is a nuisance I have asked on numerous occasions for my details to be deleted from the database and I still receive unwonted emails
David · 22 August 2021
Agent replied · 7 February 2025
Hi David, we are very sorry to hear this. Please send your details to socialmedia@pattinson.co.uk and we can remove you from our system. Many thanks.
★★★★★ 5/5
GoogleCarol Clipston is a credit to the company. Five stars
Jeffrey · 22 August 2021
★★★★★ 5/5
GoogleThe sale of my house was quite slow, and then it ended in a gallop. . The staff were very supportive, answering all my questions however silly they were. I would definitely recommend them . I would like to mention David, Katherine and Felix , for putting up with me .
Marilyn · 22 August 2022
★★★★★ 1/5
GoogleNever got back for viewings or emails. Very interested in house but have not shown any interest In selling
Tracey · 22 August 2022
Agent replied · 7 February 2025
Hi Tracey, we are sorry you feel you haven't had the service would expect from our team. We can see you were contacted about a second viewing on a property on 29/03/22.
★★★★★ 5/5
GoogleReally impressed with the professionalism of all the staff at Brockenhurst. They are really nice to deal with, and very responsive, we sold our house in 3 weeks. I would highly recommend them.
Natasha · 27 July 2019
Agent replied · 27 July 2026
Hi Natasha,
Thank you so much for your kind words!
★★★★★ 5/5
GoogleHannah and the team at Brockenhurst are professional and helpful.
John · 27 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.