Trusted Agent profile

Olivers Town reviews

★★★★★ Excellent

516 reviews across 3 platforms

189 Kentish Town Road, Kentish Town, London NW5 2JU

Olivers Town's London office at 189 Kentish Town Road is rated 4.5 out of 5 across 516 reviews on three platforms, including 463 Google reviews rated 4.6. The 47 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.6 / 5

463

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

This office

Trustpilot logo

47

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Olivers Town. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have & will continue to shout from the rooftops how positive my experience with Oliver's Town has been! Rodney was a godsend in helping me secure housing during the London rental crisis, Gopika was incredibly & responded to emails at lightning speed, & Bryony was a great point of contact when others were out of office. I've been sending all of my friends to Rodney & the team. Rodney is the only letting agent in London who seemed to take a genuine interest & cared about helping me find a great place to live. Thank you for helping me find a dreamy place in my budget & in the perfect area (if anyone can do it, it's Rodney & the team)!

Lindsey · 23 September 2023

Agent replied · 19 June 2024

Dear Lindsey, Wow, thank you so much for your enthusiastic review of Oliver's Town! We're truly delighted to hear about your positive experience and the exceptional service you received from our team. Rodney, Gopika, and Bryony are all thrilled to read your kind words. It's wonderful to know that their efforts made a significant impact on your housing search. We take great pride in providing top-notch service, and your feedback reaffirms that we're on the right track. We're especially glad that Rodney's genuine interest in finding you the perfect place to live stood out. Your recommendation means the world to us. Once again, thank you for choosing Oliver's Town, and we wish you all the best in your new home! Warm regards, Oliver's Town Team

5/5

Google

Where to start? From day one Rodney was professional , friendly, honest, upfront, reliable and easily contactable which is just what I needed on my flat hunt! Rodney made a point of getting to know me and the area I wanted to live in. He made the process so easy! He was quick to reply and always ready to communicate with me. He was extremely personable. I would whole heartedly like to thank and recommend Rodney to anyone looking for an estate agent!

Emma · 23 September 2023

Agent replied · 19 June 2024

Dear Emma, Thank you for your glowing review of your experience with Rodney. We're thrilled to hear that his professionalism, friendliness, and reliability made your flat hunt easy and enjoyable. Rodney's dedication to understanding your needs and maintaining clear communication is something we pride ourselves on. We greatly appreciate your recommendation and look forward to assisting you or your friends and family in the future. Kindest Regards, Oliver`s Team

5/5

Google

Renting with Olivers Town Estate Agents was truly the best experience in real estate and lettings in London. My greatest gratitude goes to the whole team but especially Rodney! From the very beginning, this agent was so attentive, friendly, caring, and so professional! Rodney is without doubt the best lettings agent I have ever met in my life. Thanks to his expertise and quick communication, we were able to secure a flat in our dream location - even though we were struggling to find affordable accommodation in this extremely competitive market in London! I HIGHLY recommend Rodney to anyone looking for a place to rent in this city! Hopefully, my journey with Olivers Town Estate Agents will continue next year and further!

Justas · 23 September 2023

Agent replied · 19 June 2024

Dear Justas, We're delighted to read your fantastic review! Thank you for your kind words and for sharing your positive experience with us, especially your praise for Rodney. We take pride in providing top-notch service to our clients, and it's wonderful to hear that Rodney's professionalism and dedication stood out during your search for a flat in London's competitive market. We're thrilled to have helped you secure your dream location, and we look forward to continuing our journey with you next year and beyond. Your recommendation means the world to us, and we're here to assist you every step of the way. Many Thanks, Olivers Town Team

5/5

Google

Olivers Town Estate Agents have been a godsend to our property purchase experience. After we were sitting in a chain and our previous purchase fell through, Stephen at the estate agency quickly swooped in to save the day as he kindly showed us a property in Kentish Town last minute which ended up being our dream home. We had a tight timeline (8 weeks), but thanks to Stephen and the lovely sellers, we managed to be ready for exchange within six weeks which is incredibly fast! We can't thank Stephen and the wonderful sellers enough for their time and effort into making this sale possible!

Brett · 24 August 2023

Agent replied · 19 June 2024

Dear Brett, We are extremely happy to hear about your wonderful experience with Olivers Town Estate Agents, especially Stephen. It's fantastic to know that Stephen's swift action and dedication played a crucial role in helping you find your dream home in Kentish Town, especially during a challenging moment in your property purchase journey. Your tight timeline of 8 weeks becoming a successful exchange within six weeks is a testament to the exceptional teamwork and commitment from all parties involved, including the lovely sellers. We thank you for choosing us, and we appreciate your kind words. Should you ever need any further assistance or have more real estate needs in the future, please don't hesitate to reach out. Congratulations on your new home, and we wish you all the best! Many Thanks, Olivers Town Team

5/5

Trustpilot

Efficient, empathetic, professional agent

Rodney has been quick and efficient, and brought our months-long search for a 2 bed rental to a close, this week. We couldn't be happier and can't wait to move into our new place. Having had lengthy conversations with our new landlady also, she feels strongly that Rodney always brings her great prospective tenants when she needs them, and she reflected back to us our own experience of him as a candid, efficient and professional agent. We hope not to have to look for any other homes in London in the next few years but if we do, we'll certainly be in touch with Rodney again.

Molly · 3 August 2023

Agent replied · 14 June 2024

Dear Molly, Thank you very much for taking the time to review our services. We are happy that our colleague has been there to support. We hope to hear from you again. Best wishes, Olivers Town Team

5/5

Google

Thank you so much to Ms. Gopika from Oliver’s town. When i was the tenant and went there to resolve my problem, she handled the situation with such professionalism and humanity. I have never seen people with such patience and handling the situation. She deserves more and more in her job. She made me believe that still Business Values people than money. That made to like the Oliver’s Town more and i will recommend to everyone i know. Thank you so much, Gopika and Oliver’s town.

GVR · 20 June 2023

Agent replied · 19 June 2024

Thank you so much for your kind review and valuable feedback.

5/5

Google

I rented a property with Oliver's town in kentish town and I was extremely impressed with their professionalism and expertise. Especially Gopika from lettings. They were always available to answer my questions and guide me through the process of renting a property. They took the time to understand my needs and preferences and provided me with a range of options that matched my criteria. The team was friendly, knowledgeable, and made the entire process stress-free. I would highly recommend this estate agent to anyone looking to rent a property.

Choman · 20 June 2023

Agent replied · 19 June 2024

Dear Choman, Thank you so much for your great review. Please let us know if you need any assistance in the future.

1/5

Google

Beware and avoid at all costs, especially if you are a woman renting alone. The owner himself started sending inappropriate text messages to me and then I had a couple instances of unauthorized/ illegal entry. I would come home to my belongings moved/toilet seat up, etc. It was distressing. I ended up doing a sweep for cameras and had to buy a security camera for my own home before finally moving away. I did not feel safe renting from Oliver’s Town. I still have all the original messages if they have the audacity to deny this.

A · 19 August 2025

Agent replied · 9 September 2025

Dear AP, Thank you for your review. We take any allegation of inappropriate behaviour or unauthorised access extremely seriously. We have no record of any complaint or concern from you during your tenancy, and we are unable to identify your tenancy from the information provided. We would like to investigate this matter fully. Please contact us directly and provide the dates, property address, and copies of the messages you refer to so that we can review them in detail. Without these details, it is not possible for us to carry out a thorough investigation. Our priority is always the safety and well-being of all our tenants, and we address any genuine concerns promptly and professionally. With regards, Olivers Town Team

5/5

Google

I have been dealing with the team at Oliver’s over a number of years now. Currently, Cory and the lettings team have been helping me with my rental flat. They were able to find a very good tenant quickly, just before the Xmas break and manage the move in without any issues. Big thanks to Cory, Alfonso and Gopika for all their help and advice. Thoroughly recommend Olivers and their services.

Christian · 21 January 2024

Agent replied · 19 June 2024

Hi Christian, Thank you very much for your review, we are pleased that the team has been able to assist with your latest property let and look forward to working with you moving forward.

5/5

Google

Viktoria has been of huge help in my tenancy swap. Always so responsive, so transparent and great with communication, making a stressful time so much easier. Many thanks to her!

Lachlan · 10 August 2025

Agent replied · 22 October 2024

Dear Lachlan, Thank you so much for your kind words! We are thrilled to hear that Viktoria was able to support you through the tenancy swap and make things easier. We will be sure to pass on your thanks! With regards, Olivers Town Team.

5/5

Google

Very good time with Oliver town. Costa is very responsible and very helpful.

Ermal · 16 January 2026

Agent replied · 16 April 2026

Dear Ermal, Thank you for your kind review. We are very pleased to hear that you had a … More

5/5

Google

So glad we chose to work with Olivers Town again after initially buying our flat through them a few years ago. Cory has been so helpful from Day 1. His knowledge and experience has meant that we've been able to completely trust his advice and judgement throughout the lettings process. He's really gone above and beyond! Couldn't have done it without you and the team (Alfonso & Viktoria). Thanks 😁

Emma · 22 November 2023

Agent replied · 19 June 2024

Dear Emma, Thank you for your continued trust and kind words! We're delighted to hear that Cory, Alfonso, and Viktoria have provided exceptional support. We appreciate your loyalty and are here to assist whenever needed. Thank you! Olivers Town Team

5/5

Google

Thank you so much to Costa from the management team and Mali from Luto and son construction, we had a leak in the middle of the night and Costa attended with Mali within 20 mins and made us all feel at ease, he has such a warm personality and I highly recommend letting with Olivers town

Naveen · 24 July 2024

Agent replied · 23 August 2024

Dear Naveen, Thank you for your kind review! We're so glad Costa and Mali were able to respond quickly and efficiently to your situation. We appreciate your recommendation and letting Olivers Town be your housing partner. Sincerely, The Olivers Town Team

1/5

Trustpilot

Landlords beware

We have had a saga as first time landlords that has proved very, very costly for us long after we sacked this agency. We had a property for which we needed a managing agency to quickly find suitable tenants with references, credit checks etc as we weren't in London and didn't feel we could do this ourselves long distance and had never been landlords. We wanted good tenants who would hopefully stay a while.

Unhappy · 15 August 2025

Agent replied · 24 December 2025

We are sorry to hear about your experience and appreciate you taking the time to share your feedback. We take all concerns seriously and always aim to act in the best interest of both landlords and tenants. Your comments will be reviewed internally to help us improve our service. With regards, Olivers Town Team.

5/5

Google

Amazing guys! Are always such a pleasure, easy to work with, their work is always finished to a high standard. They leave each project finished as if it was their own! Would highly recommend! Costa is excellent at communicating and will go above and beyond for you!! Thank you Olivers Town!

Charlotte · 22 September 2024

Agent replied · 22 October 2024

Dear Charlotte, We're so happy to hear that you were satisfied with our team's work. Thank you for your kind words and recommendation. We look forward to serving you again in the future! With Regards, Olivers Town Team

5/5

Google

Great service highly recommend shout out to Costas and mitesh 👏 …

A · 16 December 2025

Agent replied · 16 April 2026

Dear T, Thank you very much for your kind feedback and recommendation. We are pleased to … More

5/5

Google

Just moved in to my new flat representing by Olivers Town. Such a smooth and fast process. Joshua is very friendly and helpful. Highly recommend!

Chieh · 10 August 2025

Agent replied · 9 September 2025

Dear Chieh, Thank you for the lovely review! We are so glad to hear the move-in process was smooth and that Joshua was helpful. Enjoy your new flat! With regards, Olivers Town Team.

5/5

Google

Meeting Rodney from Olivers Town was an absolute pleasure - Rodney was an incredible help in enabling us to find a new property to rent in our area. He went above and beyond what we expected and have experienced with previous letting agents. Rodney was always super attentive, answering our questions and returning our calls as soon as he possibly could. He tried every concievable avenue from the outset to get us a property. He totally understood what we were looking for and has made each step of the way very straight forward and easy. The service has been impeccable ..... From being shown our flat ....to signing the contract, Rodney's service has been exceptional.PositiveResponsiveness, Quality, Professionalism

Candi · 24 August 2022

Agent replied · 19 June 2024

Dear Candi, Thank you so much for your kind words and the 5-star rating! We always make sure to listen to our clients and respond to them as fast as possible. We are glad to hear that Rodney's helpful attitude and professional approach helped you find the best for your needs. Please feel free to contact us if you have any questions. Many thanks!

5/5

Google

My partner Ana and I have dealt with Rodney over the past 2 weeks and have to say that he was excellent in the manner in which he took care of our needs. He reserved our new property in Archway at a good price, very efficiently and with little waiting time for us. He has been professional and always quick to reply to our emails and calls, regardless of the query. He made the whole process very smooth and hassle free and would definitely look for him again should the occasion arise.PositiveResponsiveness, Professionalism, Value

Tom · 24 August 2022

Agent replied · 19 June 2024

Dear Tom, It’s great to hear that you are delighted with Rodney’s wonderful customer service. We always try our best to provide the highest quality service. Enjoy your new home and please feel free to contact us if you need any further assistance. Many thanks!

5/5

Google

Just recently moved in and Josh from Oliver’s Town was incredibly helpful. Always quick to respond and was always able to provide solutions to any problems we had. Very personable and understanding. Really appreciate his help in finding us our new home! Thanks Josh!

Nathan · 19 November 2024

Agent replied · 10 December 2024

Dear Nathan, Thank you for your kind words about Josh and Olivers Town! We are thrilled to hear that Josh was able to assist you with your move and provide a positive experience. We appreciate your business and look forward to supporting you in the future. Kind Regards, Olivers Town Team

5/5

Google

Rodney McQuillan-Keane was extremely helpful and a wonderful support during our search. He was always super reactive, answering our questions and returning our calls as soon as he possibly could. He tried every avenue he could and remained tenacious from the outset to get us a property in the building we liked. He was also of relevant advices during the negotiation process. We knew that we could trust him at 100 % and felt very lucky and secure to have him as our agent. Together with Viktoria Tarr, once our offer had been accepted, they helped us navigate the paper work as smoothly as possible and happily conclude the contract. We are thankful and very much recommend working with them.PositiveResponsiveness, Professionalism

I · 20 June 2022

Agent replied · 19 June 2024

Thank you very much for 5-star rating

5/5

Google

Oliver and his team have been absolutely amazing, ensuring that my relocation from Spain to North London runs as smoothly as possible. My special thanks to Viktoria Tarr and Oliver himself - such friendly, dedicated and efficient professionals - who have gone the extra mile to guide me throughout the letting process. They've provided me with all the information I needed and helped me to organise my relocation. I cannot recommend Oliver's Town highly enough, the most caring team and excellent service!!PositiveResponsiveness, Quality, Professionalism, Value

Arlete · 20 June 2022

Agent replied · 19 June 2024

Thank you so much for your review and 5 star rating. It's greatly appreciated.

5/5

Google

As two international students still looking for a house late into the annual house-hunting season, Rachel and I were pleasantly surprised by the level of service and professionalism provided by Olivers’ Town. Throughout our experience, Alhad and Viktoria were quick to respond and unfailingly polite. Alhad especially was a delight to talk to, and a big help in our search - he was quick to arrange a viewing for a house that suited our requirements and more than that, took the initiative in advising us about making an offer and the procedures that would follow. When our first offer was rejected, he was understanding and swift to advise us on another suitable property, even personally calling the landlady on our behalf almost immediately. He also helped us to keep our offer reasonable (we were pretty anxious to settle our accommodation quickly) and further went beyond expectations, checking in with us about our familiarity with the area and staying back at the office to hand over the keys, as we could only arrive past office hours. Viktoria too was an excellent help in settling the legal matters of our tenancy, working with both the landlady and ourselves to change certain clauses where reasonable and sorting out the financials and admin promptly. Compared to all the previous housing agents I have communicated with previously, Alhad and Viktoria are among the few decent ones, and perhaps some of the best in my experience. I’d definitely trust them if I were to search for another property to rent in this area again in the future.

Amanda · 20 June 2022

Agent replied · 19 June 2024

Dear Amanda, Glad to hear that you had a very good experience from Alhad & Viktoria. Thank you so much for choosing Olivers Town for your house hunt. Enjoy your new home! Please feel free to contact us for further assistance. Many thanks!

5/5

Google

Olivers Town has been extremely helpful in facilitating my move to my new flat in Camden. In particular, Viktoria has been very responsive, promptly answering my many questions and providing me with a lot of useful information. She's been very timely with her responses and also very accommodating in helping me arrange my move (as I'm on my own). I’m addition, Rodney was very accommodating in helping me start the process even whilst I was abroad. Upon my arrival, he took me to view the flat and answered all my questions. Overall, it's been a great experience.

Randa · 20 June 2022

Agent replied · 19 June 2024

Dear Randa, Thank you so much for rating our service and reviewing our staff’s performance. This will help us to make sure our client are 100% satisfied with the services offered by Olivers Town. Wishing you lots of love and happiness in your new home. Don’t hesitate to contact us if you need further assistance. Many thanks!

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Read Olivers Town's Google reviews

Questions about Olivers Town

How many reviews does Olivers Town have?

Olivers Town's London office has 516 reviews across three platforms: 463 on Google, 6 on Facebook, 47 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Olivers Town's rating?

Olivers Town is rated 4.5 out of 5 across all 516 reviews, and 4.6 out of 5 on Google from 463 reviews, checked 9 October 2026.

Has Olivers Town won any awards?

Yes. In The Trusted Agent 2026 awards: Olivers Town, London won Gold.

Where is Olivers Town's London office?

Olivers Town, 189 Kentish Town Road, Kentish Town, London NW5 2JU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.