Trusted Agent profile
★★★★★
196 reviews across 3 platforms
157 Portland Road, South Norwood, London SE25 4UX
Oaks Estate Agents's London office at 157 Portland Road is rated 4.6 out of 5 across 196 reviews on three platforms, including 176 Google reviews rated 4.8. The 1 Facebook and 19 Trustpilot counts are for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Oaks Estate Agents won in 2026. Checked 9 October 2026.
176
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
19
Reviews on Trustpilot
Business-wide
Trusted Agent 2026 results for Oaks Estate Agents. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHelpful staff. Excellent marketing strategy. Would recommend to anyone wanting to sell & would use them again.PositiveResponsiveness, Quality, Professionalism, Value
Hi Graham, Thank you for working with us all, we really appreciate it! We also appreciate you taking the time to share the above. All the very best. Thank you, James Byrne Managing Director
5/5
GoogleGreat agency to work with, always available and definitely proactive! I will highly recommend to my friends :D
Hi Eva, Thank you very much for leaving a glowing review. Calling us "proactive" is just about the kindest thing anybody can say about us so it's appreciated! All the very best in your new home, stay in touch. Thank you, James Byrne Managing Director
5/5
GoogleWe have had a great experience with Oaks Estate Agents - South Norwood Team, very proactive and professional.PositiveResponsiveness, Quality, Professionalism, Value
Hi James, Thank you very much for taking the time to leave a review, it’s much appreciated. See you soon for completion! Thank you, James Byrne Managing Director
5/5
GoogleOaks were professional and responsive and helped me sell my property in a challenging market!
Hi Steve, Thank you for taking the time to leave us a 5* review. We thoroughly enjoyed working with you and selling your home! Thank you, James Byrne Managing Director
5/5
GoogleSuperb Service from Dane and Daniel in the South Norwood office from initial offer to completion. … More
1/5
TrustpilotAvoid this estate agent at all cost
Avoid this estate agent as they are among the least competent in the industry. Save your money and time by steering clear of them.
1/5
TrustpilotLies over Lies
Do not use them if you want to buy a property. STAY AWAY
1/5
TrustpilotDo not use Oaks
Do not use Oaks. You have been warned.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Hi Raj, I can see that you last viewed with us over a year ago in Streatham but welcome your review and thank you for taking the time. Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Maya, Thank you for selling with us and leaving us a 5* review, it is appreciated. Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Mike, Thank you for choosing to work with us again! I’m over-the-moon that you were delighted with the service on both occasions. Stay in touch and all the very best to you and the future. Thank you, James Byrne Managing Director
5/5
GoogleGreat service,
Hi Andrew, Thank you very much for working with Oaks and leaving us a 5* review. Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Hi Carlos, Thank you for taking the time to leave a review, it's very much appreciated! Thank you, James Byrne Managing Director
5/5
GoogleRating only, no written review.
Dennis, a man of few words, you forgot to mention we got you above the asking price! Haha, all the best to you and the family. I hope the move went smoothly. Keep in touch! Thank you, James Byrne Managing Director
5/5
GoogleSo far birlliant
Thank you Del. James Byrne Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oaks Estate Agents's London office has 196 reviews across three platforms: 176 on Google, 1 on Facebook (across the whole business), 19 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Oaks Estate Agents is rated 4.6 out of 5 across all 196 reviews, and 4.8 out of 5 on Google from 176 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Oaks Estate Agents, London won Trusted Agent; Oaks Estate Agents, Croydon won Platinum.
Oaks Estate Agents, 157 Portland Road, South Norwood, London SE25 4UX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.