Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I recently sold our flat through Oaks, with Dan and Kwame. They set up a WhatsApp group, making communication really straightforward, and were always quick to respond to our messages, even outside work hours. We found them professional, personable, and even fun to interact with :) We’d whole-heartedly recommend them.PositiveResponsiveness
Mia · 18 June 2021
Agent replied · 17 June 2024
Hi Mia,
Congratulations on the sale and thanks so much for working with us!
We appreciate you taking the time to leave such a wonderful review, it’s means a lot so thank you.
Thank you for the recommendation!
James Byrne
Managing Director
★★★★★ 5/5
GoogleGreat Job, house secured, Merry Christmas guys!!
Giuseppe · 23 December 2025
★★★★★ 5/5
TrustpilotI recently had the pleasure of staying…
I recently had the pleasure of staying at Oaks Estate on Tylney Road, and I can't praise this accommodation enough. The property is beautifully maintained, offering a perfect blend of comfort and style. The rooms are spacious, clean, and equipped with all the modern amenities one could need.
Solomon · 7 June 2024
★★★★★ 1/5
TrustpilotAwful experience
Horrible experience viewing property with them. More time spent in boasting about 15yr experience rather than understanding the requirements.
Udai · 28 June 2025
★★★★★ 5/5
GoogleGreat service with up to date information and always someone on the other end of the phone who was able to keep me in the loop with the days progress..
John · 18 June 2023
Agent replied · 17 June 2024
Hi John,
Thank you for instructing us to sell your house. We’re delighted it ran smoothly and are grateful for the 5* review, it’s appreciated.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleOaks handled the purchase of our new home. We were incredibly satisfied with the service and especially the speed and regularity of contact. Thanks for all the hard work James!
Ian · 18 June 2023
Agent replied · 17 June 2024
Hi Ian,
Thank you very much for the kind review, it’s appreciated.
I hope you enjoy living in your new home, it’s a wonderful house! Stay in touch!
Thank you,
James Byrne
Managing Director
★★★★★ 1/5
TrustpilotI had an awful experience buying a…
I had an awful experience buying a house through Oaks. We were lied to during the viewing about what was included in the sale. And during the process of purchase we were continually lied to and inappropriately pressured and threatened that we would loose the property if we didn't provide documents by certain dates.
James · 4 December 2023
★★★★★ 5/5
GoogleAn exceptional service from Amin at South Norwood branch. Throughout the purchase he kept me updated and was always professional and genuine. Amin's hard work shone through, so I would not hesitate to recommend him. Thanks again Amin.PositiveProfessionalism
Ruth · 18 June 2022
Agent replied · 17 June 2024
Hi Ruth,
Thank you so much for taking the time to leave us a review, it's highly appreciated.
I'll pass your wonderful words onto Amin and make sure he sees them. Stay in touch and all the very best.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleVery professional, friendly and efficient sold my property within days Thank you guys you made it so easy
Shanti · 30 May 2025
★★★★★ 5/5
GoogleWas a slow process but Montel & Daniel did everything right to help get things along and overall really happy with it all.
Anthony · 25 March 2025
★★★★★ 5/5
GoogleWe didnt use them in the end, but they are really impressive and professional. Always there present, answering phones, know their stuff and good fees.
Phoebe · 18 June 2023
Agent replied · 17 June 2024
Hi Phoebe,
It's a shame we never had an opportunity to work with you but we are very grateful for your kind review, it is appreciated.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleOaks Estate agents have been brilliant in getting a sale on my property. Kwame, Daniel and Josh where a continuous source of help and hope. I can't thank them enough and would 100% recommend Oaks Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value
Paula · 24 August 2021
Agent replied · 17 June 2024
Hi Paula,
Thank you for taking the time to leave a review about your experience with the team.
It’s lovely to hear and we’re grateful for the opportunity to work with you.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GooglePleased to have purchased and secured my first property through Oaks. Thank you especially to Daniel and the rest of the team for their professionalism and support throughout the process. Much appreciated and I highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
Rukshan · 18 June 2021
Agent replied · 17 June 2024
Hi Rukshan,
Thank you for taking the time to leave a review and welcome to SE25! Stay in touch!
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleAll completely positive. I have just bought and sold through Oaks - the whole team have been great - really helpful, friendly and on the ball with it all. For once, I would thoroughly recommend this estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Gudrun · 18 June 2021
Agent replied · 17 June 2024
Hi Gudrun,
Thank you for taking the time to leave a review.
More importantly though, thank you for selling and buying through us!
You were a pleasure to deal with and we are incredibly grateful that you chose us to work with.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleI contacted Oaks online for a place in the area and was shown it by Montel. He was friendly and helpful. It was also a very quick process for me.
Aneurin · 16 November 2024
★★★★★ 5/5
GoogleI found Amin Amroussi to be very helpful and went above the call of duty to make sure the sale, despite several problems went through successfully.
Thank you very muchPositiveProfessionalism, Value
Andyjflack · 24 August 2022
Agent replied · 17 June 2024
Hi Andy,
Thank you very much for working with us and for taking the time to leave a wonderful review.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleThe friendly and enthusiastic team at Oaks sold the flat in record time! They made everything so easy for me.
Elisabeth · 18 June 2023
Agent replied · 17 June 2024
Hi Elisabeth,
Can’t say fairer then that! Thank you for choosing us in the first instance, we’re very grateful for the opportunity and the very kind review. All the very best.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleWe bought our first home with Oaks. They are all extremly helpful, diligent and always available to contact with any queries that we had. I'd highly recommend for potential buyers
Michael · 18 June 2022
Agent replied · 17 June 2024
Hi Michael,
Congratulations on the purchase of your first home!
Thank you for the kind words, it is very much appreciated. Please stay in touch and all the very best in your lovely new home.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleAmazing team. Daniel and James have been brilliant, vert much on the ball and always returning calls. They even managed to sell our house 15k more than a nation wide estate agent estimation. Highly recommend Oaks. Thank you for everything
Mr · 18 June 2020
Agent replied · 17 June 2024
Hi Mark,
Well, that was a rollercoaster!
I'm over the moon with the price that we achieved for you and want to thank you again for working with us.
Thank you for supporting genuine local business.
I hope you have settled into your lovely new home. Stay in touch!
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleFriendly agents that helped us navigate through a potentially tricky situation that all worked out in the end
Zedekiah · 18 June 2023
Agent replied · 17 June 2024
Hi Zedekiah,
Congratulations on getting the transaction through and navigating the tricky hurdles.
Thank you for taking the time to leave a 5* review, it's appreciated.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleAbsolutely fantastic service, completely unmatched, top professional service from start to finish. Highly recommend.
FA · 18 June 2023
Agent replied · 17 June 2024
Hi FA,
Thank you so much for taking the time to leave a review.
I’m delighted you were happy with the service provided.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleGreat service from George. Many thanks!
Rebecca · 20 December 2023
Agent replied · 17 June 2024
Hi Rebecca,
Thank you for taking the time to leave us a 5* review.
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleKept us well informed and updated throughout the process when buying our first house and offered advice during negotiations. Good service all round. Loving our new home!PositiveResponsiveness
Paddy · 24 August 2021
Agent replied · 17 June 2024
Hi Paddy,
Thank you for taking the time to leave a review.
I’m glad you have settled into your new home!
Thank you,
James Byrne
Managing Director
★★★★★ 5/5
GoogleCOVID-19 hasn’t stopped Oaks from providing a fantastic service when I purchased my first property. When it comes to me selling I won’t go anywhere else. 10/10PositiveProfessionalism
Billy · 18 June 2021
Agent replied · 17 June 2024
Hi Billy,
Thank you for taking the time to leave a review. Congratulations with the new property!
Thank you,
James Byrne
Managing Director
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