Trusted Agent profile
★★★★★
287 reviews across 2 platforms
127 Askew Road, Shepherds Bush, London W12 9AU
Northfields (Shepherd’s Bush branch)'s London office at 127 Askew Road is rated 4.6 out of 5 across 287 reviews on two platforms, including 285 Google reviews rated 4.6. The 2 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWell done to Yesim. She did very good job, it was very late around 5pm and we did viewing without any problem. After i wanted to ask her something and it was already 6:15pm and she did answer phone. Well done to Yesim and thank you very much. Northfields everyone were amazing. Compare to bigger competitors on high street they are taking everyone personally and i liked it. Well done to all. Thank you
5/5
GoogleYesim Nurko was very helpful. She provided all the needed information and arranged to view the 1-bedroom flat I was insterested in asap. Thank you :)
5/5
GoogleGreat help from Patricia in finding my property to buy. Amazing service, excellent quality property listings. Nice, friendly, available and approachable all the time. Strongly recommended!
Dear Maurizio Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had a great experience with this agency. Yesim is really friendly and willing to help. She is a great professionalist. Highly recommend her service.
5/5
GoogleWe had a great experience with this agency. Yesim is really friendly and willing to help. She is a great professionalist. Highly recommend her service.
5/5
GoogleI really appreciated the professionalism and the kindness of Ernest Dugbartey, one of your agents. Punctual, courteous, sympathetic... I was looking for a property to rent but I also found a friend.
Dear Rémy, Firstly I apologise for not responding to your review earlier, somehow it slid under the radar. However, I thank you for taking the time to let us know about your rental through Ernest at our Shepherds Bush office, and it really does mean a lot to know that we did a good job for you. Thank you, Jane at Northfields.
5/5
GoogleWas great working with Caroline and her team at Northfields. Always easy to get hold of and really helpful for a first-time buyer.
1/5
GoogleWorst Real Estate Agency ever dealt with. They misguide you when negotiating to rent any of their properties, once done instead of managing it they will ignore all your requests. I left the flat one month ago and still haven´t heard a word from them regarding the return of the deposit. When I refer to the lease agreement, their answer was that "nothing is set in stone". Stay away from them!!!
5/5
GoogleRachel from Northfields is very nice person and professional for her young age. She gave me some suggestions how could I furnish the flat. She was on time so I didn't have to wait and I got all necessary information immediately. If Rachel will be your agent you won't be disappointed.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Northfields team worked hard to help my purchase come through, they were responsive and transparent throughout the process. Thanks guys!
Thanks for the 5 star review Harry. Really glad we were able to help. Appreciate your kind words. Beth for Northfields
5/5
GoogleYesim has always been very responsive and kind. She was very professional and helped me throughout the rental process. She was very understanding and sympathetic and quickly sorted out every requirements I need in a house. She was available every time I called her and was very accommodating and flexible with property viewing times to match my convenience. I highly recommend her with all property dealings
5/5
GoogleErnest Dugbartey was very helpful whole process of the renting house. Northfelds is really good experiece for us.
1/5
GoogleWorst estate agent I have ever used the misguided us an to make matters worst they stole our £500 and gave us a disgraceful responds, on top off that they tried to threaten us, stating that we would never be able to rent from any estate agents again....please if you ever rent from them avoid disappointment an look at the reviews first....we will be taking this further!
5/5
GoogleYesim was very helpful and professional during our property search. I’d highly recommended her and Northfields!
5/5
GoogleNice place，and Ernest Dugbartey is a very nice man helping me to visit properties
5/5
GoogleErnest Dugbartey has helped us over the past 2 years and has always been professional and efficient. This has made the whole process of renting through Northfields very pleasant. Thanks!
Thank-you Dale. That's really great to hear.
5/5
GoogleErnest Dugbartey has been really helpful with me trying to find a new flat!
5/5
GoogleErnest Dugbartey has been really helpful with me trying to find a new flat!
5/5
GoogleErnest Dugbartey was great help with the research and viewings, all the best buddy!
5/5
GoogleThe team including Ernest Dugbartey were most helpful regarding the letting experience
5/5
GoogleI had a great experience Northfields. Yesim was very informative and friendly.
5/5
GoogleYesim was very kind! Good agent and person! Many Thanks darling
5/5
GoogleYesim was very kind! Good agent and person! Many Thanks darling
5/5
GoogleThey are really helpful and professionals. Rachel found a perfect property for us, that responded to our preference.
Delighted to read that Rachel found you a perfect property, really good to hear so thank you for letting us know. Jane for Northfields
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Northfields (Shepherd’s Bush branch)'s London office has 287 reviews across two platforms: 285 on Google, 2 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Northfields (Shepherd’s Bush branch) is rated 4.6 out of 5 across all 287 reviews, and 4.6 out of 5 on Google from 285 reviews, checked 9 October 2026.
Northfields (Shepherd’s Bush branch), 127 Askew Road, Shepherds Bush, London W12 9AU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
