Trusted Agent profile · London

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MRI Software London reviews

4.7

★★★★★ Excellent

2,671 reviews across 3 platforms

London, EC2V 8EA

MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.

Google logo

4.2 / 5

32

Reviews on Google

This office

Facebook logo

4.6 / 5

21

Reviews on Facebook

This office

Trustpilot logo

2,618

Reviews on Trustpilot

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Experts in their field

Great customer service and was able to help and walk me through the process.

Paulette · 28 March 2024

5/5

Trustpilot

The lady that helped me was fantastic

The lady that helped me was fantastic, helped me with everything I needed, courteous, kind, knowledgeable, and very kind and professional.

Frank · 24 October 2023

5/5

Trustpilot

Customer service is amazing

Customer service is amazing!

Sally · 23 September 2024

5/5

Trustpilot

Support staff understands the system…

Support staff understands the system and explains what I need to know effectively!

Kate · 14 April 2024

5/5

Trustpilot

The representative that assisted me…

The representative that assisted me provided the best and most pleasant experience I've had when needing technical support

Chris · 30 December 2023

5/5

Trustpilot

we had an issue

we had an issue, went on chat, some one was able to see the issue, correct and we were able to move on quickly and easily!

Howard · 8 June 2023

5/5

Trustpilot

Great service

They are always quick to respond and do a great job.

Eva · 21 May 2024

4/5

Trustpilot

Good experience

I always have good experience when contacting MRI technical support. Team members are always knowledgeable and professional.

Yen · 19 January 2024

5/5

Trustpilot

very productive software with great…

very productive software with great support

Rick · 16 August 2024

5/5

Trustpilot

Helpful tech support

Very friendly and helpful tech support.

Velma · 16 August 2024

5/5

Trustpilot

They are very helpful

They are very helpful, patient, guiding, willingness to resolve issues and courteous.

Raquib · 29 April 2024

5/5

Trustpilot

You're company is doing phenomenal…

You're company is doing phenomenal work.Please keep on providing this World-Class Performance Thank You All!Tertius van Niekerk// Exemplar Reitail Ltd: Debt Acc Admin

Tertius · 24 August 2023

5/5

Trustpilot

Greenfield

They are very helpful and patient

Linda · 15 August 2024

4/5

Trustpilot

Resolved billing issue with one phone…

Resolved billing issue with one phone call. They also followed up as they said they would.

Mathew · 6 February 2024

5/5

Trustpilot

Great Customer Service

My representative was amazing, we got disconnected and he called me back right away. He also resolved my issue and was very helpful. Glad I use you guys!!

James · 30 March 2023

5/5

Trustpilot

Great service and follow up

Great service and follow up. Very prompt response.

Gabriele · 10 July 2024

5/5

Trustpilot

The fact that of late my queries are…

The fact that of late my queries are attended to immediately enabling me to continue my work without too much wasted time waiting for instruction.

Glenys · 26 June 2023

5/5

Trustpilot

Great customer service

Customer service is always very friendly and able to resolve my issues in a timely manner!

Adria · 2 February 2024

5/5

Trustpilot

I couldn’t get on the cloud

I couldn’t get on the cloud. I was help quickly.

Amanda · 30 May 2024

4/5

Trustpilot

A recent problem was resolved thanks to…

A recent problem was resolved thanks to our representative Bob Rathbone.

Ron · 18 February 2021

Agent replied · 28 November 2023

Thanks Ron, Bob is always there to help and I will pass on your appreciation to him.

5/5

Trustpilot

folks are super friendly and helpful…

folks are super friendly and helpful and go above and beyond to assist you to help you fix any problem you may have.

Dimas · 9 August 2023

5/5

Trustpilot

there was a question on how to process…

there was a question on how to process tenants in HP9 you gave clear instruction for me to share with other departmentsThank you

Kathy · 9 August 2023

5/5

Trustpilot

I was working with the nicest and most…

I was working with the nicest and most pleasant lady that you could imagine.Thank youOnea Jewel MillerMerry Christmas

Onea · 4 December 2023

5/5

Trustpilot

I appreciate that the rep was able to…

I appreciate that the rep was able to identify the issue quickly and let me know needed to be done.

Carina · 17 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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