5/5
TrustpilotFixed my problem in seconds
Fixed my problem in seconds. Submitted econtracts same night.
Trusted Agent profile · London
Verified
MRI Software London reviews
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFast and prompt service
Fast and prompt service, thank you for all you do.
5/5
TrustpilotTraining was done helpfully and concisely
The training was done helpfully and concisely, by a knowledgeable trainer. It is appreciated - thank you
5/5
Trustpilotmy overall experience was very pleasing…
my overall experience was very pleasing and effortless.
5/5
TrustpilotMRI system is very easy to use
your system is very easy to use and whenever I need help I call in and the team helps me out in a matter of minutes.
5/5
TrustpilotThe words seems to be getting harder…
The words seems to be getting harder whic h is good. Makes one think alot more about the combination of letters. Repeated letters are being used more.
5/5
TrustpilotMRI Software is a great computer…
MRI Software is a great computer program that makes our work lives easy to use, and if we have an issue, it is easily fixed.
5/5
TrustpilotMy client does have email so i was able…
My client does have email so i was able to send him the link on a text and he was able yo open it and sign it. I was impressed!
5/5
TrustpilotYes thank you
Yes thank you, All good
5/5
TrustpilotYou folks are great
You folks are great! I always get a polite and quick response from you. Thanks for you attention to detail and your guidance. I love the CTMe program!
4/5
TrustpilotImpressive response time
Needed help in setting up the strata hub. The MRI assistant responded to my query within a very short time and then set me on the right course of action. Too easy.
5/5
TrustpilotTechnician called in a timely manner
Technician called in a timely manner. Was great help!
5/5
TrustpilotThe response time for help has improved…
The response time for help has improved immensely since I first began using CTM last year. Even tho I've taken the on line classes many times I still have lots of questions and frequently need help. The techs seem patient and friendly.
5/5
TrustpilotThe consultant was very knowledgeable about the product, gave clear instructions step by step. I feel very smart.
The consultant was very knowledgeable and assisting with ease.
5/5
TrustpilotI called with a problem and I got excellent help
I called with a problem. The representative far surpassed my expectations. She quickly understood my question and saved me possibly an hours of work. The 5 stars out of 5 given are sincere. Thank you for excellence beyond expectation.
5/5
TrustpilotGreat customer service
Fast easy and reliable
5/5
TrustpilotVery helpful and friendly
Very helpful and friendly, solved the problem very fast!
1/5
GoogleStay away from this company! Very expensive products for an average software. We were a loyal client for couple of years and when we decided to cancel our agreement they started sending us a huge bills for cancellations and other made up charges. Absolutely shocking !
5/5
TrustpilotProblem
The tech person solved my problem quickly.
5/5
TrustpilotThey made getting reconnected on my…
They made getting reconnected on my ipad easy andpatiently.
5/5
TrustpilotThey care
They care! If there is a problem, they want to know so they can help their employees and fix the issues for their customers. It's refreshing - customer service matters!
5/5
TrustpilotQube Customer Service
Quick response from customer support. Knowledge and expertise is evident in sorting the issue quickly.
3/5
TrustpilotVery difficult to reach technical…
Very difficult to reach technical support without lengthy hold time
Agent replied · 28 November 2023
Hello Bob, we appreciate your feedback. A senior support manager has been looking into this for you and will contact you to discuss your concerns.
5/5
TrustpilotTimely response
Timely response. Excellent knowledge of product
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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