Trusted Agent profile · London

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MRI Software London reviews

4.7

★★★★★ Excellent

2,671 reviews across 3 platforms

London, EC2V 8EA

MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.

Google logo

4.2 / 5

32

Reviews on Google

This office

Facebook logo

4.6 / 5

21

Reviews on Facebook

This office

Trustpilot logo

2,618

Reviews on Trustpilot

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

With so many new starters the support…

With so many new starters the support team are always quick to hand to get them set up or reset passwords for those who forget to update.

Emma · 4 April 2023

5/5

Trustpilot

karen has been such a great instructor

karen has been such a great instructor. We have learned so much working with her. Shes wonderful!!

Terri · 26 December 2023

5/5

Trustpilot

Claudia to the rescue!

Claudia once again worked with our Team to get a client request reviewed and completed!

Sandy · 7 February 2024

5/5

Trustpilot

eContracts makes it easy for me

eContracts makes it easy for me to write contracts and manage my process throughout the sale or purchase of a home. Customer Service is always available, courteous and Knowledgable. MRI is a great partner for my real estate business.

Stacey · 22 October 2021

5/5

Trustpilot

HELP FULL AND QUICK RESOLUTION

SPEAK TO SOMEONE IMMEDIATELY. KNOWLEDGE OF SOFTWARE AND QUICK RESOLUTION.

Fred · 17 May 2024

5/5

Trustpilot

The prompt response in trying to…

The prompt response in trying to resolve the issue

Melba · 5 June 2024

5/5

Trustpilot

As always a great job

As always a great job, quick efficient. Always know I can count on you getting that issue, resolved for me in a timely manner.

Judy · 28 June 2023

5/5

Trustpilot

Great Tech Support!

Thank you for always answering my calls and being able to solve my problems! I appreciate the support which seems to always be user error. :)

Dawn · 24 April 2023

5/5

Trustpilot

The young lady that assisted me was…

The young lady that assisted me was GREAT! She was knowledgeable and had a good sense of humor. She made my sense of panic go away instantly.

Mario · 24 March 2023

5/5

Trustpilot

Fast response from support team

Fast response from support team, and their ability to understand and the resolve the problem.

Mark · 31 January 2024

5/5

Trustpilot

New User Set-Up

The team was able to work with a user that really did not understand the set-up process and got her up and running.

Ken · 18 July 2023

5/5

Trustpilot

I was pleased with the quick response…

I was pleased with the quick response to my query and how easily Yusaf understood what I needed without me really knowing what terminology to use.

Esme · 21 April 2023

5/5

Trustpilot

MRI get 5 stars for their continued…

MRI get 5 stars for their continued value for money products and exceptional service level. We are a small single branch estate agency and have been using the sales software for 5 years which has become an indespensible tool to our business.

Peter · 19 February 2021

5/5

Trustpilot

Mid month issue. The team member that assisted me was…

The team member that assisted me was great. She walked through everything and explained what she was doing as she was fixing the problem.

Alison · 16 June 2023

5/5

Trustpilot

I have no complaints thus far

I have no complaints thus far! Thank you for all you do!!

Erica · 29 March 2024

5/5

Trustpilot

Great Encompass HAB software support…

Great Encompass HAB software support resolved a difficult installation issue. Product specialist Tom Fahey's patience and product knowledge supported timely solution to the issue.

Tom · 14 June 2023

5/5

Trustpilot

Review of MRI

Always receptive and helpful.

Jane · 23 August 2024

5/5

Trustpilot

I appreciate that the MRI person I was…

I appreciate that the MRI person I was talking to stayed on the phone with me through the whole process.

William · 30 September 2023

5/5

Trustpilot

Learning new functions of CTME

The person that helped me had a lot of knowledge and good insights. It enabled me to understand the overall perspective of the programmers which in turn helps figure out how to approach getting things done within CTME contract

C · 15 September 2021

5/5

Trustpilot

User friendly application and the…

User friendly application and the instructor was great

Norma · 12 June 2024

5/5

Trustpilot

IT inenpt end-user

Ensured that you understood the issue we were having and worked out how to fix it. Good service, good rapport building with the end-user.

TeRina · 11 June 2023

5/5

Trustpilot

The support I received was quick

The support I received was quick, efficient and to the point, to resolve the problem.

Chris · 24 January 2024

5/5

Trustpilot

Easy to get to someone and excellent…

Easy to get to someone and excellent service. Always ready to fix my problems

Angela · 13 February 2024

5/5

Trustpilot

Could not have done it without Robin

Robin walked me through the weird way you have to back into a manufactured home contract and then integrate. Not intuitive and couldn't have done it without her!

Lisa · 31 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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