4/5
With so many new starters the support…
With so many new starters the support team are always quick to hand to get them set up or reset passwords for those who forget to update.

Trusted Agent profile · London
Verified
★★★★★
2,671 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,671 reviews on three platforms, including 32 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
With so many new starters the support…
With so many new starters the support team are always quick to hand to get them set up or reset passwords for those who forget to update.
5/5
karen has been such a great instructor
karen has been such a great instructor. We have learned so much working with her. Shes wonderful!!
5/5
Claudia to the rescue!
Claudia once again worked with our Team to get a client request reviewed and completed!
5/5
eContracts makes it easy for me
eContracts makes it easy for me to write contracts and manage my process throughout the sale or purchase of a home. Customer Service is always available, courteous and Knowledgable. MRI is a great partner for my real estate business.
5/5
HELP FULL AND QUICK RESOLUTION
SPEAK TO SOMEONE IMMEDIATELY. KNOWLEDGE OF SOFTWARE AND QUICK RESOLUTION.
5/5
The prompt response in trying to…
The prompt response in trying to resolve the issue
5/5
As always a great job
As always a great job, quick efficient. Always know I can count on you getting that issue, resolved for me in a timely manner.
5/5
Great Tech Support!
Thank you for always answering my calls and being able to solve my problems! I appreciate the support which seems to always be user error. :)
5/5
The young lady that assisted me was…
The young lady that assisted me was GREAT! She was knowledgeable and had a good sense of humor. She made my sense of panic go away instantly.
5/5
Fast response from support team
Fast response from support team, and their ability to understand and the resolve the problem.
5/5
New User Set-Up
The team was able to work with a user that really did not understand the set-up process and got her up and running.
5/5
I was pleased with the quick response…
I was pleased with the quick response to my query and how easily Yusaf understood what I needed without me really knowing what terminology to use.
5/5
MRI get 5 stars for their continued…
MRI get 5 stars for their continued value for money products and exceptional service level. We are a small single branch estate agency and have been using the sales software for 5 years which has become an indespensible tool to our business.
5/5
Mid month issue. The team member that assisted me was…
The team member that assisted me was great. She walked through everything and explained what she was doing as she was fixing the problem.
5/5
I have no complaints thus far
I have no complaints thus far! Thank you for all you do!!
5/5
Great Encompass HAB software support…
Great Encompass HAB software support resolved a difficult installation issue. Product specialist Tom Fahey's patience and product knowledge supported timely solution to the issue.
5/5
Review of MRI
Always receptive and helpful.
5/5
I appreciate that the MRI person I was…
I appreciate that the MRI person I was talking to stayed on the phone with me through the whole process.
5/5
Learning new functions of CTME
The person that helped me had a lot of knowledge and good insights. It enabled me to understand the overall perspective of the programmers which in turn helps figure out how to approach getting things done within CTME contract
5/5
User friendly application and the…
User friendly application and the instructor was great
5/5
IT inenpt end-user
Ensured that you understood the issue we were having and worked out how to fix it. Good service, good rapport building with the end-user.
5/5
The support I received was quick
The support I received was quick, efficient and to the point, to resolve the problem.
5/5
Easy to get to someone and excellent…
Easy to get to someone and excellent service. Always ready to fix my problems
5/5
Could not have done it without Robin
Robin walked me through the weird way you have to back into a manufactured home contract and then integrate. Not intuitive and couldn't have done it without her!
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