Trusted Agent profile · London
Verified
★★★★★
2,670 reviews across 3 platforms
London, EC2V 8EA
MRI Software's office in London is rated 4.7 out of 5 across 2,670 reviews on three platforms, including 32 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer support!
I love that their customer support is always available to help and easy to reach. They are always kind and courteous. They always been able to solve any issues I’ve had quickly and easily. I wouldn’t use any other contract software system.
5/5
TrustpilotGreat Quality Technical Support
Every time I have called, your call center specialists were friendly and able to help me understand the system better, answer my specific questions, and help me resolve the problem at hand.
5/5
TrustpilotThumbs up
It works well and good customer support.
5/5
TrustpilotJeff is doing fantastic with our…
Jeff is doing fantastic with our ambassador service!
5/5
Trustpilotknowledgable and easily helped
Customer service person helped me solve my problem of integrating
5/5
TrustpilotThe support team is always a pleasure…
The support team is always a pleasure to work with, efficiently resolving issues while maintaining excellent communication. Their professionalism and responsiveness are truly outstanding.
5/5
TrustpilotI was experiencing a problem with my email…
I was experiencing a problem with my email not being delivered to the recipients. I called customer support and the problem got resolved very quickly. The technician was very patient and knowledgeable and was able to resolve my problem.
5/5
TrustpilotQuick fix
I was walked through the solution to my problem in just a few minutes, and my wait time was minimal. Thanks for the help!
5/5
TrustpilotExceedingly easy to understand and…
Exceedingly easy to understand and great support
5/5
TrustpilotAccessibility
MRI Has the accessibility necessary to determine the type of changes or inclusions on each aspect of the transaction ether whether or not to include it or to modify it as required by the parties before it’s executed.Tutorials and staff are available for this if any doubts.
5/5
TrustpilotMarcia is always prompt
Marcia is always prompt, polite and knowledgeable.
3/5
TrustpilotJust another provider
Just another provider - not the be all solutionThanks for the reply. Looking forward to the chat. Still waiting on a response from my query made. Let’s see which department is more responsive.
Thanks for your feedback Stephen. We'd love the opportunity to discuss this further and understand what you feel may be missing from our solution. We have an extensive partner network to help our clients build a single solution for their business. Your account manager will reach out to you shortly.
5/5
TrustpilotGilbert and all the people at CTM are…
Gilbert and all the people at CTM are very professional and knowledgeable.
4/5
TrustpilotYour staff is very helpful
Your staff is very helpful, and I appreciate that. I just wish that the software was a little more intuitive.
5/5
TrustpilotCTMe Contracts support
CTMe Contracts have consistently provided outstanding customer support throughout my real estate career. I highly recommend this company to other real estate professionals.
5/5
TrustpilotGreat Service
Quick response. Very Knowledgeable Specialist! Easy to communicate.
5/5
TrustpilotShay is excellent
Whenever I have an issue understanding Stratamaster Shay is excellent at assisting and talking me through them and helping me understand.
5/5
TrustpilotInterim Rent Adjustment
My issue was with processing an Interim Rent Adjustment. After finalizing the interim I received a message that information was missing from a table. After contacting MRI support my issue was resolved within minutes. Thanks to a knowledge staff. Job well done.
5/5
TrustpilotRobin was professional
Robin was professional and knowledgeable. She took the time to understand the issue.
5/5
TrustpilotThe platform is very easy to navigate…
The platform is very easy to navigate and the forms are extremely easy to fill out
5/5
TrustpilotResolved a question for me quickly and…
Resolved a question for me quickly and professionally
5/5
TrustpilotGreat product & Support
Great, reliable product with efficient and friendly support when needed.
5/5
TrustpilotGreat help when in a jam
Help is quick. They are so knowledgeable
4/5
TrustpilotHelpful with solving my issue
Technician was knowledgeable about my issue. Polite and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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