Trusted Agent profile · London
★★★★★
2,197 reviews across 3 platforms
66 / 68 High Road, East Finchley, London, N2 9PN
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in London, at 66 / 68 High Road, is rated 4.7 out of 5 across 2,197 reviews on three platforms, including 316 Google reviews rated 4.8.
316
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,880
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotResourceful, tenacious and communicative
Resourceful in finding a buyer for us, and tenacious in keeping that buyer interested throughout the long process of sorting out problems and getting the house in good shape. Kept us fully informed at all times - and chased us when that was necessary.
5/5
TrustpilotRowland Slinn and his team provided a…
Rowland Slinn and his team provided a very thorough and professional service in the marketing and sale of my property.R Hussain
5/5
TrustpilotThe times I have sold properties have…
The times I have sold properties have always been stressfull but this time it was was easy this was because ofMark and Annie help .They were so professional in everything they did ,every week they rang and gave me a update on the viewings and would answer of any questions I had ,nothing was to much trouble for them and I would highly recommend anyone who is looking to buy or sell to use them
5/5
TrustpilotScott is extremely knowledgeable and…
Scott is extremely knowledgeable and understands the market well. He is a gentleman and offers a very high quality of service.
5/5
GoogleOur house was sold by Jenna Durand at Martyn Gerrard: it's fair to say she has changed my view of estate agents! She was persistent and professional throughout what was a rather rocky sale process. Her knowledge of the structural features of terraced houses went way above and beyond what I would expect of an estate agent, and she was reassuring and calm at all times. Fantastic service, thank you againPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service from Zoe …
Excellent service from Zoe our lettings agent. She understood the current letting market very well and obtained a good positive improvement in our rent. The tenants were carefully vetted by her team at Martyn Gerard and I wouldn’t hesitate to recommend her.
5/5
TrustpilotWriting on behalf the of my parents
Writing on behalf the of my parents, fantastic service for the team in whetstone, kept us informed throughout the whole process with regular phone calls or emails and talked us through every step, can’t thank them enough.
5/5
TrustpilotI have been working with Martyn Gerrard…
I have been working with Martyn Gerrard new homes for some time now and the service received from Saad, Jessica and Florence has always been top notch. They truly understand how to advise on the sale of New Build developments and execute brilliantly.
4/5
TrustpilotSatisfied customers!
Martyn Gerrards estate agents worked really well, with us and for us, resulting in a relatively swift purchase of our house at a price we were happy with. Staff were knowledgeable - communicative with us, the buyers and with each other when different members needed to attend appointments or answer questions. They were honest and practical, experienced, approachable and aimed high for us We would recommend them for the successful managing of a house sale.
5/5
TrustpilotFantastic experience
I was really taken care of by Oliver. He was punctual, efficient, answered all of my questions with ease and really went that extra mile. Fantastic interpersonal skills as well as being so professional. I really felt as if I could ask anything and rest assured I was in safe hands. Thanks again.
5/5
TrustpilotThank you Declan and the team at…
Thank you Declan and the team at whetstone for delivering a successful sale. Couldn’t be more happy with the service I have received.
5/5
TrustpilotVery happy with the service Declan and…
Very happy with the service Declan and the team gave me. Thanks once again for the professional service and for selling my home.
5/5
TrustpilotNice and easy
Really nice and easy to sort everything. Zoe was really helpful throughout and was quick to get everything through for us.
5/5
TrustpilotMartyn Gerrard Block Management Section 20 Works
Martyn Gerrard Block Management managed Major Works of external decoration and roof repairs for our property comprising of three flats. This included lengthy communications with the leaseholders over 12months and the appointment of contractors. The result was a superb job on completion within the forecast timescales. As Freeholders we were completely satisfied by Consultancy and Management of the project by Block Management's professional staff.
5/5
TrustpilotKyri is super efficient and helpful
Kyri is super efficient and helpful, always keep us in the loop. Things were done very quickly with his help. Would recommend him to anyone really.
2/5
TrustpilotHell when you move out!
Friendly getting you in, hell when you move out! We had a great experience moving in with Martyn Gerrard - they were fast, friendly and when the landlord was delayed signing the contract they were very accommodating and let us store our belongings in their basement. The problem came with moving out. Their standard contract doesn't contain any Exit Clause, so if you try and leave early for any reason you WILL be charged. They also include a 'check-out fee', where they essentially keep your deposit hostage until you fork out. Even after all of that, it took over 3 months to get our deposit back, chasing them the whole time. A nightmare! If you're going to be renting the place for more than a year they might be worth the fuss?tl;dr: nice getting you in, charge you to leave and taken an age to give you back your deposit.
5/5
TrustpilotVery professional estate agent
Martyn Gerrard have been professional and diligent throughout the selling process, carefully pushing things along as and when necessary and skilfully guiding us to a successful completion. Thoroughly recommended.
Dear Martin. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotDeclan Morgan
Declan Morgan has assisted us with our purchase and has provided a high level professional service throughout. In addition to his excellent communication keeping us up to date throughout the whole process, he has pushed the sale through and been most helpful.
5/5
TrustpilotSeamless experience letting our flat
Seamless experience letting our flat - found tenants within days and took care of all the steps to contact signature. Good communication.
Dear Peter, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
4/5
TrustpilotFatmir was really accomodating and…
Fatmir was really accomodating and easily reachable which made the process of referencing going quickly. I also appreciate their flexibility.
5/5
TrustpilotJessica Haynes - Tenancy renewal
Jessica Haynes has assisted me for many years with my rental renewals. She is always very helpful and efficient and is able to professionally deal with any issues as they arise, and keeps you up to date throughout the process.
1/5
TrustpilotProfessional Scam Artists
Professional Scam Artists. They will encourage you to sign uneccesary contracts without mentioning the hidden fees. This happened to me when I was looking only for a 1year let however, they encouraged me to sign a 2-year let with a break clause. The agent made it sound like there was no difference so I naturally agreed. However, a year later, when it came to enacting the break-clause they duped me out of more than £1000 purely because I signed. They failed to mention this to me when ecouraging me to sign it and they knew that it wasn't in my interest to stay longer than a year. Do not trust anything these agents say. They are professional scam artists.
5/5
TrustpilotAndrew Eleftheriou
The whole letting process was conducted professionally and impeccably by Mr. Andrew Eleftheriou, thus resulting in a smooth transaction. Always a pleasure doing business with such consummate professionals.
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
Trustpilotwonderful customer service
We worked a lot with Annie at Martyn Gerrard over a number of months. She understood exactly what we wanted and helped us find it. She was always very helpful and efficient, without ever being pushy. She always listened to us and was always very willing to help. We could not recommend her highly enough!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martyn Gerrard London won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Martyn Gerrard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Martyn Gerrard won Gold for Best Estate Agent Guide 2023 Gold Award, East Finchley branch at EA Masters 2022, and 1 other industry award since 2021.
