Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTop-notch estates agent we had a great experience with. Our agent, Kevin, was extremely professional and communicative. Although we ended up signing with a different agency, the service we received at Martyn Gerrard was by far the best. We would recommend to anyone searching in the area.
Pierrick · 24 July 2024
★★★★★ 5/5
TrustpilotMamun Miah is very helpful
Mamun Miah was very helpful
Mujib · 4 April 2024
★★★★★ 5/5
TrustpilotCould not thank Declan and the team at…
Could not thank Declan and the team at whetstone more for selling my home in Totteridge. I couldn’t recommend more for their professional and trust worthy services. Thanks once again.
Kieran · 30 January 2022
★★★★★ 5/5
TrustpilotMartyn Gerrard - New Homes
Martyn Gerrard and specifically Saad Saleem and Jessica Simms have consistently provided us with a professional and pro-active service through some testing times. Their hard work and commitment has been greatly appreciated and we are now close to selling all the houses in our latest development.
EandO · 6 August 2024
★★★★★ 5/5
TrustpilotExcellent service
Martyn Gerrard got everything right with their sale of our house. Our agent Kyri was superb throughout, keeping us informed at every step and helping out wherever he could. Would definitely recommend them.
Andy · 17 June 2021
★★★★★ 5/5
TrustpilotGreat Experience!
We had an excellent experience with Declan! He patiently showed us multiple properties and gave us very useful information about the houses, the area, and the buying process. Highly recommend working with him.
Bhargava · 3 June 2023
Agent replied · 16 June 2024
Dear Bhargava, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat Experience!
We had an excellent experience with Declan! He patiently showed us multiple properties and gave us very useful information about the houses, the area, and the buying process. Highly recommend working with him.
Bhargava · 3 June 2023
Agent replied · 23 August 2024
Dear Bhargava, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
GoogleWe had an overall very good experience with Martyn Gerrard .Searching for a new home especially for renting can be very tedious and tiring if we dont meet the expectations and right one we wish for . The kind of efforts have been very difficult but cannot forget to appreciate the responsibility taken by "Sergio ".
Sergio have been rightly with us from finding the house we desired and made the it huzzle free .
Right kind of professional who dealt with every move from paperwork to the end in truly stress free manner. Keep up the good work !!!PositiveResponsiveness, Professionalism, Value
SUKHI · 24 August 2021
★★★★★ 5/5
GoogleThe whole sales team at Martyn Gerrard were fantastic from start to completion of my sale. It was Faysal that found the buyer for the property and he really took the stress out of the sale process. His knowledge of the local market is excellent and had a great instinct for who the right buyers would be. Most of all he achieved a great price for my property. I would definitely recommend the company and will use them again in the future.
Marc · 24 August 2021
★★★★★ 5/5
GoogleWe were very impressed by Martyn Gerrard. From the quality of their virtual tour to them bringing all their agents to hear what we thought was great about our house, they offered a better service than was on offer elsewhere. Faysal in particular was brilliant and handled our sale in a really communicative way, always willing to talk, help get things done and support us with things like our onward purchase even though he didn’t need to. I’d highly recommend them, especially if you can negotiate a bit off the fee!PositiveResponsiveness, Quality, Professionalism, Value
Thomas · 24 August 2021
★★★★★ 5/5
TrustpilotMG sold my home
Very happy with the service from MG team, specifically Scott, Jatin and Shuhan. Honest and easy to work with professionals, who know the market incredibly well.MG helped me in sell my home.
Pratik · 30 June 2023
Agent replied · 16 June 2024
Dear Pratik, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotRecommended!
Would definitely recommend Martyn Gerrard, both for selling and letting. Glenn and Chris were super helpful throughout the entire sales process and made it as smooth as it could possibly be.
Maria · 19 October 2021
★★★★★ 5/5
TrustpilotGreat experience with Daniel and MG
Daniel has been extremely helpful to get my property on the market, he was fast and smooth, a big thank to him.
Ali · 15 December 2022
★★★★★ 5/5
TrustpilotGreat estate agent
Great estate agent. Purchased a property from them, Adriano was great throughout. Thank you!
Tijen · 21 August 2023
★★★★★ 5/5
TrustpilotKevin has been incredibly helpful
Kevin has been incredibly helpful. Thank you!
Elie · 4 February 2024
★★★★★ 5/5
TrustpilotWould like to say a huge thank you to…
Would like to say a huge thank you to oliver for being very supportive and transparent during my search for properties. Kind and respectful always calling back to see how the search is going and would regular share properties which might be suitable.Thank you so much for everything
Betol · 19 June 2024
★★★★★ 5/5
TrustpilotThank you to Andrew
Thank you to Andrew for guiding me through the lettings process from start to finish. As a first time Landlord it can be very daunting, but Andrew made sure the whole thing ran smoothly.
Jonny · 2 March 2021
★★★★★ 5/5
TrustpilotZoe is super effecient and customer…
Zoe is super effecient and customer centered in all she does. She resolves queries quickly and always ensures her clients are happy
Patience · 1 December 2022
★★★★★ 1/5
GoogleHorrible experience from beginning to end. The property was unfinished when we moved in and was covered in mold. Now we have moved out they have refused to even respond to any enquiry of the deposit being returned.
Paul · 26 November 2024
★★★★★ 5/5
TrustpilotExcellent Communication
Keeping a vendor’s solicitor, a vendor, a buyer’s solicitor and a buyer all communicating effectively could be an impossible task. Thankfully Andriano and Stewart managed to keep everyone on the same page and we exchanged and completed on our lovely flat, nerves intact. Thank you both for for making this process as painless as possible.
Via · 23 January 2024
★★★★★ 5/5
TrustpilotAnthony from barnet…
Anthony from barnet was very attentive and he always prioritised us even before properties got on the market. very happy with his service and a charming boy
Clirim · 17 October 2023
Agent replied · 16 June 2024
Dear Clirim, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.Anthony will be glad to hear this. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotActing in the capacity as a…
Acting in the capacity as a solicitor/executor I instructed Craig Thompkins of Martyn Gerrard in the sale of the deceased's property which has just been completed. The service I received from Craig and his colleagues was of the highest order and they went out of their way to help with many of the administrative needs which arose. I wish I could write similarly about other Estate Agents who have acted on my instructions on previous matters.
Brian · 18 February 2022
★★★★★ 1/5
TrustpilotMost unhelpful.
Most unhelpful.I'll informed.Very expensive.... I 100% can not recommend them to anyone .
שירז · 30 July 2024
Agent replied · 23 August 2024
Hi, we are sorry you had a bad experience with us. We want to understand more about what happened. Could you contact us directly and let us know what happened?We can't improve unless we know where we have gone wrong.
★★★★★ 5/5
TrustpilotFirst Class
Zoe Sophocles, provides excellent professional service, with her up to date emails. Keeping me informed, so I know exactly what's going on. Which enables me to make plans and decisions. Zoe you're a star.Thank youMichael
Michael · 23 February 2023
Agent replied · 16 June 2024
Dear Michael. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our renewals department wishes you the best of luck and looks forward to working with you in the future.
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