5/5
GoogleHad a great experience selling my flat with Bethany, she was extremely proactive and easy to deal with. Thanks for all your hard work.
Trusted Agent profile · London
Marsh and Parsons reviews in London
★★★★★
1,003 reviews across 2 platforms
113-117 Streatham Hill, London, SW2 4UG
Part of Marsh, see every office.
Marsh's office in London, at 113-117 Streatham Hill, is rated 4.2 out of 5 across 1,003 reviews on two platforms, including 213 Google reviews rated 4.7.
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Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleA friendly man called Charlie gave us help with a valuation of our flat. He was very responsive and thoughtful in answering our many questions, and offered a great deal of expert advice. Definitely recommended.
5/5
GoogleWe're delighted to have sold our first property through M&P. Charlie oversaw every step of the process meticulously - offering advice, guidance and working out of hours to get our sale over the line.
5/5
GoogleJust bought a flat through Marsh & Parsons in Streatham. Beth Harrington did a fantastic job, and was especially attentive with all my queries and questions. Couldn't have asked for a better estate agent!
5/5
GoogleDelighted with the service at Marsh & Parsons, led by Freddie. Got a fair price for our flat, but more importantly we’re responsive, helpful, always available to chat and personable - which is not always the case. Very happy.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleA long drawn out painful process was made greatly more bearable by Freddie. He was profession, friendly and knowledgeable throughout and worked tirelessly to help us move. Never moving again but if I was I would be going with Freddie.
1/5
TrustpilotDo not use for landlords!
Do not use for landlords!Rates are well over market average, customer service is slow (they rarely answer emails and phones) and poor and all repairs and maintenance fees are extortionately expensive!Avoid this agency!
5/5
TrustpilotVery prompt
Very prompt, professional and courteous with my enquiry - would highly recommend
Agent replied · 24 August 2024
Hi Rebecca, thank you so much for taking the time to leave us such a positive review! We are delighted that you are happy with our service. All the best, M&P
1/5
TrustpilotStay away from M&P
Stay away from M&P, very unprofessional service, the worst letting agency that you can encounter in London. They should be banned from the market, gang of crooks!
5/5
GoogleThey did the job, managed the sale without me needing to be present or chase them up. They liaised with solicitors and the buyer to ensure all moved along smoothly.
5/5
TrustpilotExcellent service from Shoreditch Team
Excellent service from Simon, Zak and Harry in the Shoreditch office. They made selling as painless a process as they could, and were always friendly and helpful too, whenever I needed them.Would recommend highly
1/5
TrustpilotWorst managing I have come across
Worst managing I have come across . Charge for everything . Most unhelpful no one to speak to . Sent my rent statements to the previous landlord despite being told .
1/5
TrustpilotPoor communication, overpriced!
Poor communication, extortionate rates and overcharging on all services and repairs! As a landlord, please, please, please avoid being locked into a contract with Marsh & Parsons! Terrible!
1/5
TrustpilotPLEASE BE CAREFUL
If I could give 0 stars I would. Worst experience ever. The money was going into one of their personal accounts and telling the landlord that I haven't pay anything. !!!!Please be careful!!!
5/5
GoogleGreat experience with M&P Streatham Hill! Alex showed professionalism and care when supporting our process.
1/5
TrustpilotVery poor customer service.
Very poor customer service.They don't do what they charge their fees for.Will never use them again to rent or sell my property.
1/5
TrustpilotI accidentally paid and an extra month…
I accidentally paid and an extra month rent and they withheld my money and refused to give it back
5/5
TrustpilotGreat service from Abdullah when our…
Great service from Abdullah when our boiler broke down in the cold weather - much appreciated!
5/5
TrustpilotBest service
Best service, they truly go above and beyond, extremely professional, there is a reason they have been running since 1856
5/5
GoogleIt was a pleasure working with Freddie throughout the process. He was always responsive, professional and always happy to help. Hopefully we will work together again soon!PositiveResponsiveness, Professionalism
5/5
GoogleWe used M&P for both our sale and our purchase. They we communicative, friendly and supportive throughout. Would happily recommend to friends again
5/5
TrustpilotOwain is a super star.
Rating only, no written review.
Agent replied · 1 June 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
1/5
TrustpilotLazy property managers
Lazy property managersSlow responses Very proactive when they need something from you.
5/5
TrustpilotAmazing service
Agent replied · 1 June 2026
Dear Zahra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
