5/5
GoogleBethany has been very helpful and professional.
Trusted Agent profile · London
Marsh and Parsons reviews in London
★★★★★
1,003 reviews across 2 platforms
113-117 Streatham Hill, London, SW2 4UG
Part of Marsh, see every office.
Marsh's office in London, at 113-117 Streatham Hill, is rated 4.2 out of 5 across 1,003 reviews on two platforms, including 213 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotVery helpful with whatever we need
Very helpful with whatever we need. and great response time!
Agent replied · 24 August 2024
Dear Steph, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotDaniel W was great
Daniel W was great at sorting out our contract!
1/5
TrustpilotAbsolutely the worst agency on the…
Absolutely the worst agency on the market.Stay away. My friend was about to take an house with them but I warned her so she went to another agency.They have no respect.
Agent replied · 24 August 2024
Hi there, unfortunately we are unable to find details of a complaint of this nature on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
5/5
TrustpilotThe Marsh and Parsons team were very…
The Marsh and Parsons team were very quick to send out engineers to review issues with a property we are renting.
5/5
TrustpilotBrilliant
Very efficient, informative and helpful!
Agent replied · 24 August 2024
Dear Marti, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotProactive and Professional
Proactive and Professional. Good follow through on requests.
Agent replied · 24 August 2024
Dear Mark, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotProfessional and Helpful
A strong estate agent who are proactive and professional.
Agent replied · 24 August 2024
Dear Phil, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotVery quick and prompt response from…
Very quick and prompt response from Aklima.
Agent replied · 24 August 2024
Dear Sandra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGood communication and replied swiftly…
Good communication and replied swiftly to email queries.
Agent replied · 24 August 2024
Dear Edward, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
Trustpilotprompt and clear responses
prompt and clear responses, quick resolutions of problems, pro-activeness
Agent replied · 24 August 2024
Dear Petra, We really appreciate you taking the time to leave such lovely comments. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleHighly recommend Freddie and Stacey who sold our 2 bed flat in Streatham. Thanks a load!
1/5
TrustpilotWorst experience for renting
Worst experience for renting, asking for 6 months rent 3 months before moving in date, then asking to pay 2 months in advance for rent throughout the rest of tenancy, it was never agreed, it was added to the contract in small print only realised after.
5/5
TrustpilotGood responsive feedback
Matters resolved with common sense by Abdullah Leghari
Agent replied · 24 August 2024
Dear S Ayash, Thank you for your kind comments regarding Abdullah and your 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleI can genuinely say that I have been so impressed with the service I received from Marsh and Parsons on the sale of my property in Streatham. Freddie and Stacey gave such professional yet friendly support to me and put up with my constant calls with grace and smiles. They are a breath of fresh air in the estate agency world. Highly recommend
5/5
TrustpilotProfessionality
Very quick and efficient
Agent replied · 24 August 2024
Dear Matteo, Thank you for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleFreddie was brilliant at helping us find our first home. Really great service throughout.
5/5
TrustpilotGood service
Quick service, well organized and responsive,
Agent replied · 24 August 2024
Dear Christopher, Thank you for your wonderful 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotZhengxiong
Quick response and caring service!
Agent replied · 24 August 2024
Dear Zhengxiong, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleReally professional and efficient service from start to finish, would highly recommend them. Stacey was great!
5/5
TrustpilotVery fast and efficient response
Very fast efficient response
1/5
TrustpilotThe worst Estate agents
The worst Estate agents. Not only they lie to their applicants making false promises on behalf of their landlords so they can secure a tenancy- they DO NOT run thorough checks on their applicants resulting in them introducing sub lettors!!!!! Just as long as they get their commission.
5/5
TrustpilotPrompt and cheerful response from…
Prompt and cheerful response from Sabina Parla at a time of great stress - much appreciated!
4/5
GoogleWe're buying through this branch - not completed yet- and our main contact has been Alex. We've really appreciated his friendliness and warmth, and his concern for us as buyers. He's great with people :) - thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
