Trusted Agent profile · London
★★★★★
1,040 reviews across 2 platforms
295 Kennington Road, London, SE11 4QE
Marsh and Parsons's office in London, at 295 Kennington Road, is rated 4.3 out of 5 across 1,040 reviews on two platforms, including 228 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Marsh and Parsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
TrustpilotAbdullah Leghari
My Property Manager, Abdullah Leghari, has been helpful and responsive in resolving a problem regarding the defective washing machine at 294 Cedars Road and liaising with our tenants concerning other repairs that have been carried out by my own contractor.
Dear Carol, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEfficient, Professional and Pleasure to deal with..
Debbie Lewis, brilliant again. Nothing is ever too much trouble. Very helpful, good advice and rapid response.
5/5
GoogleGreat experience with Lorena & Maliha who answered all of my questions in a timely & polite manner.
Dear Christie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
GoogleThe whole team at M&P supported us throughout the sale. They were very attentive, always responsive and offered good advice throughout the sale process. Great service and would advise! Thanks team
Dear Otto, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kennington office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
5/5
GoogleGreat viewing this morning with Joe. Very knowledgeable, friendly and helpful. Haven't gone through the buying process with the agency, so can't comment on general performance.
Dear Lara, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGreat experience with M&P
Very attentive and responsive experience with Edward at M&P - helped keep a potentially stressful move on track and did everything he could to make the process as straightforward as possible.
Dear Lauren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotMarsh and Parsons
The company is one of the most famous and very good one.Abdullah Lenghari which assisted us, made the communication between us and the landlord as smooth as possible and has managed to sort out our issues all the time.
Dear Ylenia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGreat experience with Abdullah
This five star review is specifically for Abdullah, who worked to push through some contracts at very short notice. He was really helpful throughout and was happy to answer all my questions, despite the time pressures. Thanks again!
Dear Lily, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Abdullah will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotDaniel Leung from Marsh and Parsons has…
Daniel Leung from Marsh and Parsons has been a great manager for our property this year. He always responds promptly and is very helpful.
Dear Bella, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotM&P service (Tatian Rodrigues)
I was really happy with the assistance provided byTatiana Rodrigues with communication with tenants, arranging the service for the flat and communicating back to me (landlord).
Dear Christina, We are glad you had a great experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotOutstanding customer service from Sabina Parla and Abdullah Leghari
Sabina Parla and Abdullah Leghari have been great. Prompt, efficient and professional...excellent customer service, I'd thoroughly recommend!!
Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley
5/5
TrustpilotExcellent advice
Excellent advice from Baran. He was very knowledgeable and came back promptly to address my questions. Great service!
Dear Ed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, lesley
5/5
TrustpilotFriendly and helpful service
M&P have been the managing agents for the rental we were in for 3 years. Their colleagues have always been personable and professional, dealing with questions quickly and acting as a speedy go between us and the Landlord.
5/5
TrustpilotGreat service! Keep it up
I highly recommend my accountant ( believe it’s Adan) for their exceptional problem-solving abilities, clear communication, and genuine willingness to thoroughly investigate any of my queries. Their dedication has greatly eased my accounting concerns.
Dear Enjn, It’s great to hear that you have had a brilliant experience with our Accounts Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleDid some great viewings with Joe, he was very helpful, friendly and had all the information ready to go! Great experience
Dear Shoba, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
1/5
TrustpilotTerrible service
We used Marsh and Parsons in Tooting to rent out our flat and they have been terrible from beginning to the end. They have no knowledge of the industry and the communication is terrible. We will never use them again to let out our property. We did purchased our house through them and it was totally a difference experience and were highly professional.
Hi Amy, we are sorry that you're not happy with your experience. However, we are unable to find your details on our system- if you have anything you would like to discuss, please do get in touch. Kind regards, Marsh & Parsons
1/5
TrustpilotExperience with Marsh & Parsons
Representing very poorly managed properties with amateur landlords and lying about the landlords standards to get the Deal done. First sign of an issue and the standard response - sorry nothing we can do as you already moved in or we don’t manage the property. Extremely unprofessional. First property had a serious mice infestation in the building which the agent was well aware of and the second had damp and mould. Very low standard even for a real estate agent in London.
5/5
TrustpilotGreat service
Great service, and very attentive staff (Abdullah Leghari). They make themselves available at various ours of the day that help alleviate any issue that may arise with the tenant. I would recommend them again and again to others,
Dear Farhan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley Alford, Customer Relations Team
4/5
TrustpilotThe Personal Touch
I like the personal relationship with clients. All the agents who I have been in contact with at the Northcote Branch have been helpful. My agent has always responded to my requests and been proactive in resolving issues.
Dear Helen, Thank you for your kind comments regarding the Northcote team and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
5/5
Trustpilotvery responsible and attentive company
very responsible and attentive company, from the first contact we were very well attended.Ollie who accompanied us at all times, very attentive, professional and careful with what was asked.thank you so much team and especially Ollie
5/5
TrustpilotDerbhla Slevin
Derbhla has always during my long association with Marsh and Parsons been one ofthe most courteous and helpful persons though all the trials of tribulations of tenant/landlord coordinator cannot recommend her more highly
Dear Janice, Thank you for taking the time to leave a lovely review regarding Derbhla. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotProperty Management
Abdullah maintains regular communications and is always quick to respond to my emails and calls. He has resolved historical maintenance issues with minimum fuss or impact to the tenant. I feel confident that my property is good hands.
Dear Richard, It’s great to hear that you have had a brilliant experience with Abdullah. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotThank you Eryk Stepniak
Eryk handled the renewal documents - which were not a straight forward process - in a professional way..He was patient in waiting for the moving in tenant to get his right to rent documents finally processed.Highly appreciated
Dear Samir, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
4/5
TrustpilotPhoebe Negueroles Estate Agent at Marsh&Parsons 2023
Phoebe Negueroles at Marsh&Parsons has been my estate agent since March 2023. Her work has been consistently conscientious and she has competently handled jobs that require problem solving as well as her regular duties.
Dear Drake, Thank you for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Marsh and Parsons, London won Gold.
Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
