Trusted Agent profile · London

Marsh and Parsons London reviews

★★★★★ Great

1,039 reviews across 2 platforms

295 Kennington Road, London, SE11 4QE

Marsh and Parsons's office in London, at 295 Kennington Road, is rated 4.3 out of 5 across 1,039 reviews on two platforms, including 228 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

228

Reviews on Google

This office

Trustpilot logo

811

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Marsh and Parsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

We had a great service.

Rating only, no written review.

Dan · 6 March 2024

Agent replied · 24 August 2024

Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Helpful and attentive

Rating only, no written review.

Richard · 23 February 2024

Agent replied · 24 August 2024

Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication.

Rating only, no written review.

Robert · 9 February 2024

Agent replied · 24 August 2024

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very efficient and good communicators.

Rating only, no written review.

Guy · 5 February 2024

Agent replied · 24 August 2024

Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication and efficient service

Rating only, no written review.

C · 8 November 2023

Agent replied · 24 August 2024

Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Sarah · 31 October 2023

Agent replied · 26 August 2024

Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Alfie helped a lot!

Agiliwurst · 1 October 2023

Agent replied · 26 August 2024

Dear Agiliwurst, Thank you for taking the time to leave a lovely review regarding Alfie. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Rating only, no written review.

Ana · 1 October 2023

Agent replied · 26 August 2024

Dear Ana, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

4/5

Trustpilot

Marsh and Parsons have a good network of contractors for timely resolution of issues within the rental property

Rating only, no written review.

A · 29 September 2023

Agent replied · 24 August 2024

Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Efficient and friendly service.

Rating only, no written review.

Jo · 21 September 2023

Agent replied · 24 August 2024

Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Natasa · 27 August 2022

5/5

Google

Rating only, no written review.

Fábio · 27 August 2021

Agent replied · 26 August 2024

Hi there, thank you so much for taking the time to leave us your positive review! We are delighted that you are happy with your experience with us and will be sure to pass on your feedback to the team in Kennington. All the best, M&P

1/5

Trustpilot

Absolutely terrible....

Rating only, no written review.

Antonio · 23 May 2021

Agent replied · 24 August 2024

Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Marsh and Parsons's Google reviewsLeave Marsh and Parsons a review

Questions about Marsh and Parsons London

Has Marsh and Parsons won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh and Parsons, London won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Marsh and Parsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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