Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rarely bother to leave reviews , but last night I attended a 2nd viewing of a flat my daughter is thinking of buying . The negotiator, Hanan, was friendly , professional and knowledgeable . She understood my daughter's requirements , and whilst the flat didn't meet all of them , Hanan made practical and sensible suggestions on how the flat might be adapted to make it more suitable . Because of Hanan's suggestions my daughter is now considering making an offer . As a former Estate Agent it's refreshing to meet someone who is good at their job . Well done !
Mike · 29 July 2019
★★★★★ 5/5
GoogleWe recently sold our flat with the help of Samara Sylvester from the KFH branch in Highgate. We are very grateful for her guidance and support through the process, her prompt responses to all our questions, and her commitment to finding solutions to every hurdle. Her professionalism and experience certainly made a difference. Thank you Samara!
Gemma · 29 June 2023
★★★★★ 5/5
GoogleReally great experience all the way through where Euan helped us until exchange and made the link between seller, solicitors and oursevles. Solicitors were advised and really happy with them also.
Aymeric · 11 November 2024
★★★★★ 4/5
GoogleBradley and all the team @KFH were customer service stars! They responded quickly to queries and were always prompt in returning calls. Bradley went 'over and above' to help push though a sale and handled communications between lawyers and buyers fantastically.
However the negatives were that we felt that the flat was over valued by KFH which potentially slowed down the sale, and during a viewing some items were broken - and we felt this could have been dealt with better by KFH.
DJ · 14 March 2019
★★★★★ 5/5
GoogleAs a first time buyer, Oliver went out of his way to find and show me suitable homes. He found one for me within a couple of months and now I'm a homeowner. Would recommend, cheers!
Rohin · 18 August 2024
★★★★★ 5/5
GoogleI bought a flat on Hampstead Lane, Chris Taylor from KFH who went above and beyond was excellent, and made the whole experience stress free & a total pleasure. He made the whole process seamless as he arranged for me to use the KFH mortgage broker & partner solicitors, which meant there was no delays or issues with paperwork crossing over & everything went better than I can have imagined. I had complete peace of mind & highly recommended these guys especially Chris who was a pleasure to have on my side. :)
Skout · 30 July 2018
★★★★★ 5/5
GoogleTruly outstanding, professional, service from Chris Taylor@KFH Highgate!
He was in very regular communication with me throughout the sales process, used his experience to provide well-measured advice as negotiations developed and established excellent relationships with each part of the chain to ensure that exchange took place as quickly as possible.
Having bought/sold numerous properties chain-free over the last 20 years, I was even more pleasantly surprised that my best estate agency sales experience of all came in this 3-layered chain transaction, thanks to Chris' excellent transaction and client management.
Simon · 30 July 2018
★★★★★ 5/5
GoogleVery good experience working with Euan on a first time buy. There were a lot of delays from the council and Euan worked very hard to keep things moving along, remove any obstacles, to answer any questions and help make the process as smooth as possible.
David · 21 January 2024
★★★★★ 3/5
GoogleWe ended our contract in August, but the process has been frustrating. First, they registered the wrong check-out date. Then, despite multiple confirmations by email and phone, they scheduled the professional cleaning service for the wrong date. It's been a mess, and we still haven't received our deposit. The KFH agency claims they no longer manage the property because the agent responsible has left, but we were never informed. Over the past three years, we've had numerous agents, yet no one notified us about these changes. While they can easily reach us, it's always DIFFICULT for us to reach them.
Lingxi · 1 October 2024
★★★★★ 5/5
GoogleShaun Cunningham and Carlton Ruth were incredibly professional, helpful and patient; they went way beyond their duties to give assistance for any issue that came up during the sale of my flat and were constantly available in and out of work hours. I strongly recommend KHF at Highgate to anyone who is looking to sell/buy a property in the area!PositiveResponsiveness, Quality, Professionalism, Value
Stefano · 26 August 2022
★★★★★ 5/5
GoogleI have recently purchased a flat in Highgate through KFH. Specifically through Mark Elliott at KFH Highgate. As a first time buyer I was (and still am) very green to the ins and outs of buying a property. I had met a number of agents and viewed a number of flats prior to meeting Mark and I can honestly say that the service Mark provided was above and beyond what I had experienced previously. Mark was insightful, extremely helpful and was willing to take the time to try and understand the type of property that I was looking for. He was patient when I wanted to return for multiple visits to a single property and gave me excellent advice along the way to help give me clarity in terms of my next move.
When I did find the property that I ended up buying, Mark was never pushy in terms of offers etc. Just the opposite in fact. He gave me the insight and knowledge to make confident offers on a property that I really wanted.
I can't thank him and KFH enough. If and when i buy or sell again, KFH will, without doubt, be my first and only port of call.
Raz · 30 July 2017
★★★★★ 5/5
GoogleI would highly recommend Bianca and the KFH Lettings team of Highgate. Bianca assisted me with my search and she was one of the more professional letting agents that I have had dealt with over the last 7 years. I was new to the area and she had real in depth knowledge of the area, transport links, places to eat and shop which I appreciated, she took note of what I wanted rather than bombarding me with everything I did not.
Brilliant service
Luca · 30 July 2017
★★★★★ 5/5
GoogleThanks so much to KFH for my first home with my partner. We had the lovely Aisling Frater-Kelly helping us along our way to finding our new home she was excellent very informative and personality for days! Really recommend, thanks for everything we are so so happy
Finley · 22 October 2025
★★★★★ 5/5
GoogleSafia had been exceptionally helpful. Both myself and my partner had found her approach highly professional. She came prepared with a brochure of the properties in hand whilst we viewed them.This certainly proved a massive help when viewing, as well as getting a real feel for the area. She was very knowledgable and made us feel confident about our choices. Thanks again to Safia and her team for their welcoming and commendable services! Shahid & Julia
Sh0 · 30 July 2019
★★★★★ 5/5
GoogleKfh have been amazing, a great service and I highly recommend them as an agency. Mark has been such a pleasure and made the moving experience smooth and easy
Chloe · 17 October 2024
★★★★★ 5/5
GoogleKFH were brilliant - we worked closely with Euan on a very tight deadline when we were trying to sell our house. Euan was brilliant at communicating with us and bringing many viewers to our home. He was always very pleasant and knowledgeable about the area. I would definitely use KFH again and thank Euan for his fantastic work.
Lucy · 13 November 2022
★★★★★ 5/5
GoogleMy mum recently purchased a property in Southgate. Estate agent Oliver Blaine was extremely helpful in pushing the sale along. Always on the other end of the line with answer's to questions. Made what can sometimes be a stressful experience a pleasant one. Thank you Oliver!!
Kelly · 31 October 2023
★★★★★ 5/5
GoogleMy wife and I found the perfect apartment, however we were both back in the United States. Bianca was prompt in all of her emails answering our many questions. She completed several video conferences, a walk through the apartment, all while we were still in the US keeping in mind the eight hour time difference. Bianca help us navigate through the many nuances of London's rental laws. We couldn't ask for a better experience.
Michael · 29 July 2019
★★★★★ 5/5
GoogleChris and his team in Highgate lettings at KFH are excellent
Everything Dealt with in a speedy and professional manner after Having achieved an excellent price letting my flat
Highly Recommended!
DANIEL · 11 August 2024
★★★★★ 5/5
GoogleI highly recommend this agency, KFH they are very professional and trustworthy. especially Francesca, she is very helpful, and very professional in her work, always with very good communication throughout the entire process, I finally moved to my new house, thanks to Francesca super star.,
Beribu2008 · 31 October 2023
★★★★★ 5/5
GoogleMany thanks to Mark and also Chris at KFH Highgate. Swift, friendly and professional service throughout. I would not hesitate to recommend them.
Nick · 7 December 2024
★★★★★ 5/5
GoogleI would like to make a comment on the service of this estate agency, KFH in Highgate Village. Euan Makhecha from KFH enabled the sale of the flat and was a pleasure to work with throughout the process. They streamlined the conveyancing by recommending their own solicitors who were absolutely brilliant: Boulter and Co in Crouch End. This made the process far easier than sourcing my own solicitor. All the team were superb and I cannot thank them enough.
Norman · 4 August 2024
★★★★★ 5/5
GoogleIt is hard to overstate how brilliant Oliver and Shaun have been throughout the whole process of listing our property to completion. At every stage of the process, Oliver and Shaun, and all the staff at KFH Highgate, made a significant amount of time for us and helped us through what is a typically an incredibly stressful process. Regular communication with Oliver, typically initiated by him, made this stress almost non-existent.
When we were eventually under offer, Oliver recommended a service to help find a solicitor for us; both this service and our subsequent solicitor have also been excellent and we will continue to use the solicitor for our onward purchase.
We have had very mixed experiences with estate agents in the past; KFH stands alone in the great care and respect that they have treated us with and made the whole experience of selling a property as exciting as it should be. I have recommended them to many people in the area who are thinking of selling and I will continue to do so.
George · 26 June 2024
★★★★★ 5/5
GoogleFantastic work on the sale of my property.
KFH were engaged to sell my 5 bed property in Archway. Shaun & Euan did an absolutely fantastic job securing multiple offers, managing the process professionally from start to finish and achieving a record amount paid for the road.
Their communication and advice was clear throughout and I would definitely recommend them to anybody looking to sell their property in the area. Particularly at the higher levels, which is where they really show their differentiation versus some of the other agents.
A real pleasure to deal with throughout.
Ben · 27 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
