Trusted Agent profile · London
★★★★★
501 reviews across 1 platform
407 Green Lanes, London, N4 1EY
Manor Properties's office in London, at 407 Green Lanes, is rated 4.9 out of 5 across 501 reviews on 1 platform, including 501 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Manor Properties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI was letting my flat and impressed with the proactive nature of the team in arranging viewings, in particular Charlotte, Renee and Bianca. Once a tenant was found, Maria was very quick to sort out the paperwork to let the move go smoothly.
5/5
GoogleMe and my partner recently rented our first home together in London and it was really awful before with the previous agents, however KFH Highgate definitely saved us from hell. Especially kindest regards and love to Patrycja who helped us through all process starting from showing us the home to our settling down process. All team is soo helpful and really kind all the time. We are so happy that we chose the right agency for our first move :) Thanks a lot team❤️
5/5
GoogleEuan Makhecha was great and made the whole experience of selling my flat incredibly smooth and easy. He’s a great communicator and won’t disappoint. Highly recommended.
5/5
GoogleGreat service, Euan was super helpful, always professional and great to deal with.
5/5
GoogleWe had a good experience with KFH Highgate Sales, in particular Shaun Cunningham, who navigated our sale using his extensive experience and local market expertise. The team were professional and diligent, and really put in the hours to see the job through.
5/5
GoogleWe received a fantastic service from KFH Highgate. I would highly recommend because things aren’t always straightforward so you need an experienced team behind you. Chris Taylor and his team were always professional and reliable. We couldn’t fault the service we received.
5/5
GoogleHanan at KFH did a superb job on my flat sale which was far from simple and straightforward. It was almost certainly through her efforts that the sale went through. I would definitely recommend Hanan, and also Chris and Sean at KFH.
5/5
GoogleTop-notch customer service with amazing people who really care about their job, in particular I dealt with Agie who helped me every step of the way with a great friendly attitude and the utmost professionalism. I’ll recommend it to everyone !
5/5
GoogleI recently let a property through KFH and I found they provided an exceptional service. Bianca was very helpful and the whole process ran smoothly. I would definitely recommend KFH, they are a very professional and honest agent to deal with.
5/5
GoogleBianca and Khan were helping me to rent my property. They have done a wonderful job. Very efficient, kept me appraised throughout. Put a lot of effort to find the right tenant so both the landlord and tenant's needs are met.
5/5
GoogleI've mainly dealt with the sales side and have always found Shaun and the team very professional and friendly. Shaun's advice on the market in general and the Highgate area in particular has been extremely helpful. Best agent in the area!
5/5
GoogleI would like to recommend Sawan Shah and Samara Sylvester specifically, who were excellent throughout the process.
5/5
GoogleWe have just bought our first property through KFH. Sam was great to deal with and went above and beyond to keep everything on track - we're really grateful for all his help!
5/5
GoogleKFH are the best agent in the village!! Shaun sold me my current flat 6 years ago, and has been instrumental in my new property search and finding pastures new! Shaun is a property expert and trusted advisor!! Thank you!!
5/5
GoogleKFH handled our tenancy agreement and property check in smoothly and were extremely helpful and professional at every step along the way. Maria was always on hand to answer our queries and we would definitely recommend their services to others.
5/5
GooglePat in Lettings is great. She is hard-working, communicative, pro-active and very detailed-oriented. Exactly what I wanted from an agent. Go Pat!
5/5
GoogleThey have been very flexible and helpful in finding a place and have maintained a professional approach throughout the process.
1/5
GoogleWe rented a flat in Archway through KFH for about a year. While most of our issues came from a landlady who tried to rip us off our deposit, KFH weren't much help either. They deferred all decision making to the landlady making themselves no more than a cumbersome middleman. They were only ever good at citing rules and regulations and passing on the building management's notices. [To the staff there - auto responders on emails are for when you're away. You can't just constantly have them on as a way to say you may or may not reply!]
1/5
GoogleMe and a friend rented a property from KFH. Throughout the whole process we were completely left in the dark. We paid our holding deposit and from then we had to chase the agents to get any kind of movement through the process. They were unresponsive and vague, they never called back when they said they would and rarely gave straight answers. They would give us a new excuse every time and everything was left to the last minute. We ended up signing the contract 2 days before we were due to move in, leaving us no time to plan or organise our move. When we moved in, they had not arranged for any of the agreed work to be done, or a professional clean to be done, which was all laid out in the contract we signed. We had to clean everything ourselves the day we moved in, and now we are unable to unpack as we have to deal with contractors coming for multiple days to fix ceilings and light fittings while we both work from home. We will likely have to clean everything again once they have gone given the scale of the work that needs to be done. Before we moved in the property was vacant and we raised these issues with them WEEKS in advance of us moving in- they had plenty of time to organise for work to be done and it just wasn't. My friend and I felt that it was disrespectful and unprofessional, moving home is a stressful enough process as it is, but the complete lack of care from KFH has made this move 10 times worse. We still have yet to hear for KFH about how they are going to make this better. We are really disappointed.
5/5
GoogleJames Hillier was a fantastic agent for us and helped us secure our property in Highgate. After visiting many local agencies in North London, KFH / James provided the best service. 5*
5/5
GooglePat in Lettings is great. She is hard-working, communicative, pro-active and very detailed-oriented. Exactly what I wanted from an agent. Go Pat!
5/5
GoogleSamara was fantastic! Samara was extremely professional, knowledgeable and always very kind, friendly and helpful. Very happy with my experience would definitely recommend Samara as an agent.
2/5
GoogleRecently viewed a property to rent, the photos were clearly very old & didn't reflect the state of the property at all (it had damp, leaks, black mould, stained carpets). If the photos had been an honest reflection of the property we wouldn't have wasted time out of working day to view it. Also they add you to their mailing list without getting permission, something I'm pretty sure is against GDPR laws now. Emailing us properties but with the only information on file being my contact details & that we have a dog. Not how many bedrooms we need, or that we need parking, what areas we'd consider, what our budget is!
5/5
GoogleAfter viewing 10+ properties in the area we had all but lost hope of finding a new place but came across an amazing listing by KFH Highgate and within a few days we'd signed up! From the moment we arrived for the viewing we knew we were in good hands with their rep James who informed us of the history of the property's ownership, the nature of the neighbourhood and the various quirks of the property itself. Over the course of the month leading up to moving, Maria Stafford helped coordinate the various form-filling and checks with utmost efficiency. Would highly recommend!
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Tell us what you need and we'll put you in touch. Manor Properties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
