5/5
GoogleFrancis Sea has been great through and through. Thank you!
Trusted Agent profile · London
Verified
Ludlowthompson Docklands reviews in London
★★★★★
594 reviews across 1 platform
3 - 5 Dock Street, London, E1 8JN
Part of Ludlowthompson, see every office.
Ludlowthompson's office in London, at 3 - 5 Dock Street, is rated 4.7 out of 5 across 594 reviews on 1 platform, including 594 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
About Ludlowthompson London
ludlowthompson are estate agents in the Docklands area dealing in residential property for sale and to let.
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleNatalie is great! Very friendly and informative about the property.
5/5
GoogleHave only good things to say about company in general and Hassan Bacchus in particular who was helping us in our search for a new home. The overall process of search went smoothly, all steps of the way he was there to help and consult us for any questions. Well deserved 5 star.
5/5
GoogleSpoke with Andreas, enquiring about properties around London, he was super helpful and professions and gave us all the information we needed to make a decision. Highly recommend.
5/5
GoogleNatalie was very helpful honestly answering my questions
5/5
GoogleGreat service and quick response in all areas. Was able to locate, negotiate and secure a property in under a week to the spec desired. Supported and continued to check in through the buying process and post. Had the pleasure of having Conor Bunn to support myselfPositiveResponsiveness, Professionalism
5/5
GoogleVijay was super friendly! Thanks for all your help!
5/5
GoogleConnor Smyth was very helpful from the word go!
5/5
GoogleVijay is amazing! Professional and helpful
5/5
GoogleAs a prospective buyer I found Natalie from Ludlow a pleasure to deal with: she's very quick at arranging viewings (working pretty late it seems), very clear with the details and any change of plans, efficient in giving information about the properties and following up, and genuinely friendly with a very professional attitude.PositiveResponsiveness, Professionalism
5/5
GoogleHighly recommend Natalie. Friendly and helpful with enquiries.
5/5
GoogleNatalie was very helpful and accomodating
5/5
GoogleWe had a great experience working with Hassan. He has helped us from the moment we asked for a viewing and even after we received the keys to the apartments. During the viewing, he knew all of the details about the property and the area.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVijay spent a considerable amount of time helping us find the perfect property. He was very polite and always available to help.
Agent replied
Hi Lachlan, I am glad you and Sarah were happy with my services. Feel free to contact me for anything else you need. Kind regards, Vijay
1/5
GooglePoor business model - potential discrimination against people who are non-UK citizens, but residents. Also poor customer service skills, as my sound offer did not reach the landlord, and the customer representative, Ashley Ward, was very dismissive.
5/5
GoogleI have had a very god experience with Natalie so far! She has been very efficient arranging the viewings of the properties I would like to see and she has been open for any questions. Hopefully I will be able to find the perfect flat for myself with here help very soon!
1/5
GoogleWORST Estate Agent I have ever encountered. They knew nothing of any property I went to view, had little knowledge any mortgage products, could not provide me with answers to any of my questions and yet charge a client 2 percent! A completely unjustifiable fee, from an utterly incompetent agent. Avoid like the plague.
5/5
GoogleAnne was excellent and very professional
5/5
GoogleGreat service and quick response in all areas. Was able to locate, negotiate and secure a property in under a week to the spec desired. Supported and continued to check in through the buying process and post. Had the pleasure of having Conor Bunn to support myself
1/5
GoogleThey have got fake reviews! Everybody need to know the truth is they won’t help you with anything and went against the laws in maaaaany things.
5/5
GoogleWe were fortunate enough to have Hassan as our main point of contact towards the last few months of our tenancy. He was attentive, professional and always responded quickly to any queries or questions we had in a friendly manner. I have been extremely impressed overall by his excellent and very personal service.
5/5
GoogleI've recently had the pleasure of working with Alex and Natalie from this branch on a recent purchase. They are both very hard working and customer care is their number one objective. Their professionalism and hard work shown is fantastic and I would not hesitate in using them both again! Thanks again! Jordan
5/5
GoogleHad a great experience. Fast and forward help from Vijay. Would recomend anyone to organize their letting through this company
Agent replied
Hi Adrian, Many thanks for your review Adrian. Please don’t hesitate to contact me for any issues or enquiries you have. Kind regards, Vijay
5/5
GoogleExcellent agency. I used them for both managing my rental and selling my property. Great service and responsive people. Recommend.
Agent replied
Hello Craig, Thank you for your kind words. You have been a valued client over the years and we are delighted to have successfully sold your property. Wish you all the best moving forward. Kindest Regards, Ludlowthompson Sales & Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ludlowthompson Docklands
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards: Ludlowthompson, London won Trusted Agent.
