5/5
GoogleEstate agent that introduced us to a property that gave us the best 3 years living we have had. They made the initial process very easy with great communication and have supported us throughout our tenancy.
Trusted Agent profile · London
Verified
Ludlowthompson Docklands reviews in London
★★★★★
594 reviews across 1 platform
3 - 5 Dock Street, London, E1 8JN
Part of Ludlowthompson, see every office.
Ludlowthompson's office in London, at 3 - 5 Dock Street, is rated 4.7 out of 5 across 594 reviews on 1 platform, including 594 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
About Ludlowthompson London
ludlowthompson are estate agents in the Docklands area dealing in residential property for sale and to let.
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service and knowledge from Natalie
Agent replied
Thank you for the review Helen, It was lovely meeting you! I hope you have a lovely Christmas and new years. Best wishes, Natalie
4/5
GoogleGood first experience with Natalie. She was professional, friendly, and seemed to take my criteria into account when suggesting alternative properties. She wasn't pushy either so definitely one of the better experiences I've had with estate agents.
5/5
GoogleStephen Opoka has provided us with an excellent service in helping us find and rent a one bedroom flat in the Bow area. He has been extremely helpful and I would recommend him as an agent in the E3 area.
5/5
GoogleDefinitely a FIVE START experience with Jacob Burston! He was extremely helpful and mindful of our specific situation and definitely made our search of new home a lot easier. Very professional and pleasant to work with! Thank you again, Jake!
5/5
GoogleIt was refreshing to engage with Jack H on my property search, he went above and beyond to help me and was incredibly responsive throughout the process. I’d recommend working with him.PositiveResponsiveness, Professionalism
5/5
GoogleWe had viewing today with Vijay and we are happy because he is on time and responsive. We are comfortable asking questions as he explained patiently the details and the process to rent a property.
5/5
GoogleGreat service and knowledge from Natalie
Agent replied
Thank you for the review Helen, It was lovely meeting you! I hope you have a lovely Christmas and new years. Best wishes, Natalie
5/5
GoogleGreat experience with this agency. Daniel helped me finding a flat that could satisfy all my requirements. Proactive and efficient! We could place the offer and sign the papers shortly after. Can’t wait to move in! :)
5/5
GoogleGreat customer service, reliable and frequently kept us updated during the entire process - would recommend
5/5
GoogleI had a viewing with Vijay and the contact was perfect, very polite and responsive. He also provided advices in regards of thinks to do around the area.. Thank youPositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe met Natalie to view two properties on 23/6/20 and was very impressed with her customer focus and honesty. She was knowledgeable and sincere in her appraisal which was hugely appreciated.PositiveResponsiveness, Professionalism
1/5
GoogleWATCH OUT! The worst agency in London EVER. Do not perform repairs needed. Do not answer letters as appropriate. Having awful experience with them . We lived 1.5 year with mould and unrepaired floor like in garage
5/5
GoogleGreat responsiveness, unlike many other agencies. Amirah in particular was really helpful, she got me all the information I asked for and made some good suggestions that I wouldn't have thought otherwise. Really happy with the overall service.
5/5
GoogleExcellent service from Hassan. Great communication and helped us a huge amount in getting an excellent property. Would give 6* if I couldPositiveResponsiveness, Quality, Professionalism
5/5
GoogleI greatly appreciate Luke's support in my property search. Luke's high level of commitment, great attention to detail and willingness to go extra mile for the client are second to none! Greatly enjoyed working with him!
5/5
GoogleReally great visits with Natalie, she was on time, ready to answer any questions and gave us lots of useful tips for our property searches. Definitely would recommend for a professional and kind agency!
5/5
GoogleJake Burston who has been helping me in the past years again did a fantastic job. Everything moved very professionally and smoothly. I have nothing but great confidence and satisfaction in Jake, Abigail and their wonderful team.
1/5
GoogleWorst ever.. not sure why they have good reviews!
5/5
GoogleVery happy with the service provided by Stephen Daley in the City/Docklands office helping me to rent a flat in London, to very tight timescales and to suit me. I would be happy to recommend him.
4/5
GoogleHad a flat visit organised by Nathalie near Mile End station. She was very professional and went above and beyond to answer all our questions and followed up regularly via email.
5/5
GoogleWe had a great experience with this company. They where very professional and understanding. Vijay worked with us and he was so helpful and available whenever we needed him and was very friendly.
4/5
GoogleWe were looking for a property but didn't have a concrete idea of what we wanted, Amirah, our agent, was extremely patient and willing to go the extra mile in order to help.
5/5
GoogleHassan's customer service was fantastic, he really made my experience easy as this was my first time using an established agency. I would definitely recommend him if anyone is looking in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ludlowthompson Docklands
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards: Ludlowthompson, London won Trusted Agent.
