5/5
GoogleGenerally not a fan of estate agents but Natalie Grazioli was lovely.
Trusted Agent profile · London
Verified
Ludlowthompson Docklands reviews in London
★★★★★
594 reviews across 1 platform
3 - 5 Dock Street, London, E1 8JN
Part of Ludlowthompson, see every office.
Ludlowthompson's office in London, at 3 - 5 Dock Street, is rated 4.7 out of 5 across 594 reviews on 1 platform, including 594 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
About Ludlowthompson London
ludlowthompson are estate agents in the Docklands area dealing in residential property for sale and to let.
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleHassan has been a great agent, very prompt and professional :-) thanks Hassan
5/5
GoogleNatalie was very professional, thorough and informative - ideal efficiency and attention to details.
5/5
GoogleThanks Natalie for showing us the flats at such short notice.
5/5
GoogleI dealt personally with Hassan at the Docklands office. I found him to be incredibly helpful, and furthermore, he knows his market very well. I wish we had taken his advice earlier on in December! When we have property to rent again, we will call on his expertise. Keep up the good work. Regards, Mc Quade Investments.
5/5
GoogleNatalie Grazioli is very nice and helpful.PositiveProfessionalism
5/5
GoogleGreat experience and a knowledgeable agency. Was particularly impressed with Natalie in the sales team who was very knowledgable about the area she covers and the general market.
Agent replied
Hi Greg, Thanks for the lovely review, it was a pleasure meeting you. I look forward to working with you in the future. Kindest, Natalie
5/5
GoogleNatalie is very efficient and helpful in arranging the house viewings quickly!
5/5
GoogleHaider was really attentive and helpful. I highly recommend him and his team.
5/5
GoogleFast and efficient service negotiator. I would definitely recommend Hassan to my friends.
5/5
GoogleHaving had negative experiences in dealing with lettings agents in the past it has been refreshing to have a positive experience having Claire Bobie guide us through the letting process. She has been friendly and professional throughout always responding to any queries promptly. She has been helpful in offering advice about the lettings process to make our experience that much easier.
5/5
GoogleAmirah was great help throughout the process, always available and informative. Highly recommended!
5/5
GoogleEmma and her team did an excellent job
5/5
GoogleSeda Hasan got a good customer service. she was very helpfull and even pick me up frm the train station and drop me off. . pls ask for seda if you want a good service because is is the best ever.
5/5
GoogleVery good service, really good staff, Natalie was really helpful, thanks!
5/5
GoogleNatalie was thorough and professionalPositiveQuality, Professionalism
5/5
GoogleAmirah Elmahdy was professional and helpful at all times.
5/5
GoogleWe had a great experience with Hena, who took time to understandwhat we were looking for and showed great local knowledge. She suggested a property we hadn't spotted previously that we ended up buying, and she was a great partner through the whole process.
5/5
GoogleThanks to Hassan for his help.
5/5
GoogleNatalie is professional, kind and hard working. She gets things done!
5/5
GoogleGreat advice and expertise from Natalie Grazioli - it was a pleasure to work with an agent who was focussed and realistic about the property market.
Agent replied
Lovely to meet you Michael, thank you for the kind review. Kindest, Natalie
5/5
GoogleNatalie Grizzoli is very professional, available and organized.
5/5
GoogleAnne Braimah is very active and helpful for process to rent a house
5/5
GoogleQuick to answer, enthusiastic and always answers your questions with a smile, would definitely recommend to everyone, thank you very much for your outstanding help, Alice.
Agent replied
Thank you very much for your feedback Chris! I look forward to helping you find your new home! Alice
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ludlowthompson Docklands
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards: Ludlowthompson, London won Trusted Agent.
