Trusted Agent profile · London
Verified
★★★★★
822 reviews across 3 platforms
Unit 6, 7 Eastfields Ave, London, SW18 1RA
Part of London Shared, see every office.
London Shared's office in London, at Unit 6, is rated 4.6 out of 5 across 822 reviews on three platforms, including 747 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
When the history of London property gets written, we'd definitely like to be seen as the early visionaries of co-living, the first to really "get it right". Landlords We’re not an estate agency, but we are lettings experts. The basic model is simple enough: we lease a property from a landlord on a 3 to 5-year agreement, and then we rent out the rooms to working professionals. We do all the hard work so the landlord doesn't have to. Tenants For tenants, it's a new-and-improved "2.0" version of communal London living. For instance, all of our properties have flat-screen TVs and free Wi-Fi, and we send a cleaner every week. For professionals wanting to make their mark in London, it takes away a lot of hassle to not have to sit around the kitchen table figuring out who owes what for the heating.
The Trusted Agent 2026 results for London Shared, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe whole process of moving and finding a flat while I was traveling abroad, I needed to find a flat in 1 week, it was an urgent matter but it was so fast & straightforward! …
Hi Olivia, Thanks for your kind feedback! We’re glad the team was able to help you secure a … More
5/5
GoogleIve had a really positive experience so far with London Shared. Our property manager, Joshua, is very attentive and proactive about fixing things and any worries we have are often sorted the day we raise them!
Hi Eleanor, Thanks for your kind feedback! We’re pleased Joshua has been quick and … More
1/5
GoogleCrazily slow at fixing anything in the house
Hi Sam, We're sorry that you feel this way. We are aware of the situation and can assure you we are going through all avenues to resolve the issue at hand. I have spoken to the team internally, someone will be in touch with you soonest to discuss your concerns and walk through our steps for a quick and smooth solution. Apologies for the inconvenience and frustration this has caused. Regards, The London Shared team
5/5
GoogleI moved to London one week ago, in one room from LondonShared, founded on Spare Room. I love it! Located near King’s Cross but a bit on the side so it’s quite calm zone. The house has anyway a very good insulation so I hear nearly no noise …
Hi Agnese, We are thrilled that you are enjoying your new home! Our team works extremely … More
5/5
GoogleCraig is our property manager and been helping us with any problems we have.
Hi Caroline, Thank you for your feedback, we hope you have a memorable stay in your new home! … More
5/5
GoogleAfter 2 years of living in a flat managed by London Shared, I had a lot to sort out during the end of tenancy process. Tiaan, one of the Property Managers, was exceptionally responsive and helpful with regards to a variety of issues from …
Thank you for the lovely feedback! We're so glad to hear Tiaan made your move out process stress-free, he will be thrilled to hear your kind words. Wishing you all the best!
5/5
GoogleA great place for young professionals. I moved to London for a new job and needed to find a place quickly. They were efficient with the video tours and facilitating tours for me. It has great facilities & felt very safe and secure ! Great to have a gym and shop on the street and close enough to good bus and tube networks.
Hi Lucy, Thank you for your feedback, We pride ourselves in finding each tenant the … More
5/5
GoogleI would suggest anyone looking for a new home in London to go for London Shared. I had a very hassle-free experience in terms of renting out the whole process and Gareth helped a lot with every challenge that I faced. The building is in the …
Hi Vamika, Thank you for your feedback! We hope you cherish many happy memories in your … More
5/5
GoogleJust wanted to express my gratitude to London Shared & the company they are. Nothing but a positive experience throughout. Wilman has been brilliant and been …
Hi Jack, Thank you for your feedback. We strive for customer satisfaction and peace of … More
1/5
GoogleThis was by far the worst virtual flat viewing experience I’ve had in London. The agent contacted me over an hour after our agreed time and then sent a series of videos that were literally only a few seconds long, completely inadequate for …
We’re sorry to hear that your virtual viewing experience didn’t meet expectations. We apologise if it felt rushed, this was never our intention. While virtual tours can be challenging at times, we aim to provide a clear and respectful … More
5/5
GoogleTop class company to deal with from the very beginning to the end when I sadly had to take back the property to live in after a very happy and successful 9 year relationship. Thank you Geovana Teran for dealing with everything in such a professional and considerate manner.
Hi Martin, Thank you for taking the time to leave such a fantastic review! We’re thriled to hear that you had such a positive experience with us. Your kind words mean a lot to us and we’re grateful for your support over the past years.
5/5
GoogleLondon shared have been a great experience for my first time renting in London. Quick response times to anything regarding the property, special thanks to Saba Shamim for always responding quickly to our requests!
Hi Thomas, thank you for your kind response, we appreciate your time and value your requests and concerns to improve. We hope your stay with us is nothing less than satisfactory!
5/5
GoogleI have really enjoyed staying in Abbeville Road with really nice people. It is a beautiful house with large mirrors and chandelier. It was a really nice location with good connectivity. Very professional and friendly staff and they help with in every aspect. Thank you London Shared!
Thank you so much for your kind words! We're thrilled you enjoyed your stay on Abbeville Road and had a great experience with our team. Wishing you all the best!, London Shared
5/5
GoogleCraig is responsive, helpful and easy to deal with. CK
Hi, Thank you so much for your review, we strive for customer satisfaction. We wish … More
5/5
GoogleLondon Shared are very professional at what they do. Even though my stay was short at one of their properties, it has been an amazing experience. The houses they rent out are great, very well organised, professionally managed and at the …
Thank you for the lovely feedback! We're so glad to hear Tiaan and Eddie made your experience stress-free, they will be thrilled to hear your kind words. Wishing you all the best!
5/5
GoogleCraig is always very helpful and pleasure to deal with
Hi Ross, Thank you for your feedback! We look forward to be of service to you in the … More
5/5
GoogleCraig has been really helpful and response since moving in
Hi Alex, Thank you for your feedback! We hope you enjoy your stay with us. … More
5/5
GoogleI was so lucky to have Tiaan as our property manager during my time with London Shared. He’s friendly, very responsible, reliable, and quick to respond. Whenever there was a need or maintenance issue, he handled it right away, which made living there completely stress-free.
Thank you for the lovely feedback! We're so glad to hear Tiaan made your stay stress-free, he’ll be thrilled to hear your kind words. Wishing you all the best!
1/5
GoogleI moved into a property expecting a friendly mix of roommates as described in the listing, 3 girls and 2 boys, all non-smoking professionals. However, the reality was starkly different. The house was dirty, inhabited solely by guys, and littered with cigarette butts on the patio, despite being advertised as non-smoking. The stench of leaking drainage permeated from the basement, and when I raised concerns to London Shared, they brushed it off and suggested I involve the police with my new housemates, whom I barely knew. It's disheartening how little they cared about the living conditions they placed us in as long as we were under contract. The problems didn't end there. The ceiling leaked, ruining my clothing collection and leaving me with damp belongings. London Shared's staff proved unhelpful, offering no solutions and only adding to the issues. They even had the audacity to blame other tenants and charge us for the problems. I would give this experience 0 stars if possible. While I don't typically write reviews, this situation demanded attention. London Shared needs a reality check, and prospective tenants deserve to know the truth about the monstrosity of this place. Their insistence on receiving reviews within the first week is suspect; they know most people won't bother to revise them. My attempts to address these issues were met with superficial listening, with no real effort to resolve them.
Hi Jesus - something tells me this is a fake review...regardless, if you did have any legitimate concerns about us please get in touch. We really do pride ourselves on our customer service and would hate to think of a former or potential customer not being happy with us, fake profile or not. Give us a call any time
5/5
GoogleAmazing staff and housing, Gareth was very helpful!
Hi Rhea, Thank you for your review, we wish you many happy memories in your new home! … More
1/5
GoogleI moved into a property expecting a friendly mix of roommates as described in the listing, 3 girls and 2 boys, all non-smoking professionals. However, the reality was starkly different. The house was dirty, inhabited solely by guys, and littered with cigarette butts on the patio, despite being advertised as non-smoking. The stench of leaking drainage permeated from the basement, and when I raised concerns to London Shared, they brushed it off and suggested I involve the police with my new housemates, whom I barely knew. It's disheartening how little they cared about the living conditions they placed us in as long as we were under contract. The problems didn't end there. The ceiling leaked, ruining my clothing collection and leaving me with damp belongings. London Shared's staff proved unhelpful, offering no solutions and only adding to the issues. They even had the audacity to blame other tenants and charge us for the problems. I would give this experience 0 stars if possible. While I don't typically write reviews, this situation demanded attention. London Shared needs a reality check, and prospective tenants deserve to know the truth about the monstrosity of this place. Their insistence on receiving reviews within the first week is suspect; they know most people won't bother to revise them. My attempts to address these issues were met with superficial listening, with no real effort to resolve them.
Hi Jesus - something tells me this is a fake review...regardless, if you did have any legitimate concerns about us please get in touch. We really do pride ourselves on our customer service and would hate to think of a former or potential customer not being happy with us, fake profile or not. Give us a call any time
5/5
GoogleI first started renting originally with Lyvly in 2019 which then was aquired by London Shared in 2022/3. The team here made the transition seeamless, and minimised the impact on residents. Throughout my time they have been highly …
Thank you for the lovely feedback! We're so glad to hear Tiaan made your stay stress-free, he’ll be thrilled to hear your kind words. Wishing you all the best!
5/5
GoogleI was a London Shared tenant for the past two and a half years across two properties and have had a generally positive experience. Sam, and later Zahraa were both excellent pro-active property managers who responded to queries quickly and chased until the job was complete. Would recommend renting with London shared to anyone.
HI George, Thanks for the lovely feedback :) Wishing you all the best in your new place!
5/5
GoogleThis was my first flat in London, and it was incredibly convenient in terms of transportation and fully equipped with all necessary amenities. I got along very well with my roommates, who were all friendly and welcoming young people. My …
Thank you for the wonderful review! We're so pleased your first London home was a positive experience. It's great to hear Shay’s support made such a difference. Wishing you all the best on your next adventure!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
London Shared's London office has 822 reviews across three platforms: 747 on Google, 65 on Facebook, 10 on Trustpilot.
London Shared London is rated 4.6 out of 5 across all 822 reviews, and 4.7 out of 5 on Google from 747 reviews.
Yes. In The Trusted Agent 2026 awards: London Shared, London won Trusted Agent.
London Shared London, Unit 6, 7 Eastfields Ave, London, SW18 1RA.
