Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to express my gratitude to Darrell and his team for the smooth sale of my mother's house, after she moved into a care home. It was a stressful time. The sale was managed very professionally, with excellent communication at every stage. Given the circumstances, it was important that the property was sold as quickly as possible, and the team worked tirelessly to ensure this outcome. Thank you to all concerned, who were always positive, and worked tirelessly in the background to achieve this in a difficult market.
Nicky · 17 August 2026
Agent replied · 31 August 2026
Dear Nicky, we are so pleased to read about your positive experience during the sale of your mother’s house. In what must have been a tough time, we are delighted that Darrell and our team were able to support you with a smooth sale, managed professionally. Thank you for your five star review of Jackson-Stops Dorking.
★★★★★ 5/5
GoogleJoshua was able to provide a lovely room for my daughter in a great area of London at very short notice. From the outset, he was polite, professional, and friendly, and met us promptly to help everything move forward.
The paperwork and referencing were handled efficiently, and the whole process was completed in under 72 hours, resulting in my daughter securing a really nice room with minimal stress.
I would highly recommend Joshua to anyone looking for a reliable, efficient, and professional service.
Sean · 9 August 2026
Agent replied · 22 July 2026
Hi Sean.
We're so happy to hear your daughter found a beautiful room with minimal stress, thanks to Joshua, who really is great at what he does!
We appreciate your review and wish your daughter many happy months/ years with London Shared.
Regards,
The London Shared Team
★★★★★ 5/5
GoogleI stayed in a London Shared property for 1½ years and can say this was the best landlord/property management company I’ve experienced to date. The property was well managed, and any queries or issues were handled professionally and efficiently.
A particular thank you to Tiaan Smith, our property manager, who was consistently attentive, helpful and responsive in every interaction. His approach made the whole experience very positive. I would happily recommend the company to others.
Henry · 9 September 2026
Agent replied · 20 August 2026
Hi Henry.
What a lovely review to read, we'll pass the compliments onto Tiaan.
We're so happy to hear you had a great experience with us and welcome you back at anytime.
Regards,
The London Shared Team
★★★★★ 5/5
GoogleLondon Shared were absolutely fantastic! Eddie and Kate were fantastic in sorting out my move, whilst Josh hosted so many great social events which helped me connect with and feel apart of the London Shared community. Special mention, in particular, to Shay who went above and beyond during my stay. If I’m ever looking for somewhere to live in London again, London Shared will be my first point of call.
Jake · 6 October 2026
Agent replied · 7 October 2026
Hi Jake.
We cannot thank you enough for the kind words regarding all our amazing colleagues, we're so glad you get to experience first-hand the amazing work they do.
We hope to see you again real soon!
Regards,
The London Shared Team
★★★★★ 5/5
GoogleFor 18 months , I was a Tenant in a property managed by Shayna Forbes from London shared. Shayna was very helpful throughout my tenancy period. Shayna provided great support with all the issues I raised and deployed maintenance teams when needed. I appreciated the professionalism and commitment that Shayna Showed.
Ahmed · 17 August 2026
Agent replied · 17 August 2026
Hi Ahmed,
Thank you for your lovely review, Shayna will be so happy to hear your kind words.
We're glad that you were taken care of and felt it too! We're always here to assist as best as we can and make your stay stress-free.
Regards,
The London Shared Team
★★★★★ 5/5
GoogleBeen in my London Shared apartment for over a month now, and the whole move couldn't have been smoother. Robert has been brilliant to deal with: super responsive, really helpful whenever a question popped up, and just made settling in totally stress-free. Huge thanks, Robert!
Nupur · 4 September 2026
Agent replied · 7 September 2026
Hi Nupur,
Thank you for leaving such a positive review.
We're so happy to hear that your experience has been nothing short of great, all thanks to Robert!
Wishing you many more happy months with us.
Regards,
The London Shared Team
★★★★★ 5/5
GoogleCan't recommend these guys enough! From the first meeting I felt confident they were the best agent for us. They are friendly, professional and gave us confidence the selling process would be smooth and it couldn't have been more so. Communications were spot on all the way through and no stone was left unturned. We secured a buyer and exchanged contracts on a chain of 5 within 6 weeks. Thank you guys - if we ever move again, which will be never ... we would definitely use you again.
Caroline · 31 October 2025
Agent replied · 31 August 2026
Dear Caroline, we are delighted that you would recommend our team and that we were the best Dorking estate agent for you! Thank you for leaving a five star review for Jackson-Stops Dorking.
★★★★★ 2/5
GoogleLived in a London shared property for a year. Quite slow to sort things, and the way they'd set up the front door of the building meant that anyone could easily get in. I’m sure they will respond and say “that’s not our fault, people were leaving the door open” but they know well that it was the keypad system. We had a couple of cases of the police being called out to deal with people in the hallways
Sara · 5 October 2026
Agent replied · 8 October 2026
Hi Sara,
Thank you for your feedback. We’re sorry to hear that you found some aspects of your experience frustrating.
Maintenance timescales can sometimes depend on third-party contractors, landlord approval, parts and availability, but we appreciate your comments and will continue to look at how we can improve this.
Regarding building access, the communal areas are shared and not solely under London Shared’s control. However, we take resident safety and security seriously and have worked closely with the landlord, contractors and relevant authorities when concerns were raised. We will also continue to review whether anything further can be done to improve security.
Thank you again for taking the time to share your feedback and feel free to get in touch if you'd like to discuss the above in detail with our Head of Property Management.
Regards,
The London Shared Team
★★★★★ 5/5
GoogleJackson Stopps have been amazing. They have gone out of their way to get answers to any questions I had about my new property, provide advice and support when needed and make my purchase not only quick but also enjoyable. I highly recommend them, especially Lucy who has been a joy to work with.
Helen · 30 April 2026
Agent replied · 31 August 2026
Dear Helen, we are so pleased to read about your experience with us, and that Lucy and the team supported you. Thank you for recommending us and for your five star review of Jackson-Stops Dorking.
★★★★★ 5/5
GoogleLondon Shared are very professional at what they do. Even though my stay was short at one of their properties, it has been an amazing experience. The houses they rent out are great, very well organised, professionally managed and at the most excellent locations. Tiaan has been an awesome property manager, quick at communication and manages the tenant’s requests right away. Eddie who is the property agent, is really kind, excellent at what he does and has been very helpful. Recommend London Shared to everyone looking for a stay in London for a hassle free experience and great stays.
Subhendu · 2 September 2025
Agent replied · 4 December 2025
Thank you for the lovely feedback! We're so glad to hear Tiaan and Eddie made your experience stress-free, they will be thrilled to hear your kind words. Wishing you all the best!
★★★★★ 5/5
GoogleI've been renting through London Shared since February 2026 and my experience has been very positive so far. Monique has been especially helpful and responsive whenever I've had questions or requests, and I really appreciate that ☺️
Victoria · 9 June 2026
Agent replied · 10 June 2026
Hi Victoria.
Thank you for your lovely review. We feel so lucky to have residents like you … More
★★★★★ 5/5
GoogleVery professional, quick in responding and addressing any issues, particularly Tiaan who was always available when needed and was very quick and effective in all the administrative aspects.
Apostolos · 3 August 2026
Agent replied · 4 August 2026
Hi Apostolos,
Thanks for leaving such a kind review.
We pride ourselves in being timely and to take action as quickly as possible. We're glad your review reflects this.
Tiaan will be very happy to hear, thank you!
Regards,
The London Shared Team
★★★★★ 5/5
GoogleJust wanted to give a big thank you to the team, especially Darrell who went the extra mile. Communication was first class, they managed our purchase extremely well and kept us informed throughout. An absolute pleasure to deal with
M · 30 April 2026
Agent replied · 31 August 2026
We are very happy to read about your positive experience with our team during your property purchase and we will pass on your kind words to Darrell. Thank you for your five star review of Jackson-Stops Dorking.
★★★★★ 5/5
GoogleMy move-in experience was very smooth, thanks to London Shared's assistance at this Camden co-living space, particularly Eddie and Robert.
Amritansh · 10 August 2026
Agent replied · 10 August 2026
Hi Amritansh,
We're pleased to hear of your smooth and easy move-in.
Eddie and Robert will be very happy to hear the kind words!
Wishing you a happy future in your new home.
Regards,
The London Shared Team
★★★★★ 5/5
GoogleI’ve had a great experience with London Shared. Communication has been clear and helpful throughout, even when things needed to be handled remotely. A special thanks to Robert Ingham, who was incredibly responsive and proactive in making sure everything was taken care of smoothly. Really appreciate the support and professionalism.
Jaina · 18 December 2025
Agent replied · 6 January 2026
Hi Jaina,
Thank you for your kind words! We’re thrilled Robert could provide such helpful … More
★★★★★ 5/5
GoogleI have had a great experience living in a London shared property over the past 20 months, any issues that pop up in the home are sorted promptly and Gareth and his team are always very responsive!
Maria · 31 March 2026
Agent replied · 1 April 2026
Hi Maria,
Thank you for your lovely review. … More
★★★★★ 5/5
GoogleOur property manager Devon is brilliant! He’s reliable, professional and quick to respond. Devon resolves matters quickly and efficiently and goes above and beyond to ensure matters are resolved smoothly. Having a great property manager like Devon makes it a great experience when renting in London.
Zahraa · 17 December 2025
Agent replied · 23 December 2025
Hi Zahraa,
Thank you so much for your wonderful review! We’re delighted to hear that Devon … More
★★★★★ 5/5
GoogleI’ve had a great experience with London Shared. The team has been professional, responsive, and easy to deal with throughout. In particular, Joshua has been an excellent manager friendly, reliable, and always quick to help with any queries. …
Drishti · 8 January 2026
Agent replied · 6 January 2026
Hi Drishti,
Thank you for your lovely feedback! We’re so glad Joshua could be helpful and … More
★★★★★ 5/5
GoogleCurrently living here now, good modern apartments, one of the most important things I like is the easy communication between myself and the building management (Tiaan Smith), any issues are treated with urgency, thanks Tiaan
John · 13 January 2026
Agent replied · 13 February 2026
Hi John,
Thanks for your kind feedback! We’re pleased the communication with Tiaan has … More
★★★★★ 5/5
GoogleJoshua has been so helpful recently. He replies very promptly and always tries his best to resolve any issues and provide assistance. He resolved our heating within a couple of hours and checked in regularly!
Eleri · 4 January 2026
Agent replied · 23 November 2024
Hi Eleri!
Thank you for your feedback! We hope you make many happy memories in your new … More
★★★★★ 5/5
GoogleThe responsiveness of Joshua from London Shared does not go unnoticed and unappreciated! Since he took over from the previous property managers for my letting he is has been super clear, extremely communicative, always helpful, very prompt and really kind. Thank you Joshua!!
Emily · 16 October 2025
Agent replied · 16 September 2026
Thank you so much for your kind words! We’re thrilled to hear that Joshua has made such a positive impact. We’ll be sure to pass on your thanks to him. We truly appreciate your support!
★★★★★ 5/5
GoogleI have had a great experience renting a property in Fulham with London Shared. Tiaan is always able to cater to all my maintenance requirements quickly and the housemates are really kind and welcoming :)
Jess · 23 December 2025
Agent replied · 14 June 2024
Hi Jessica,
Thank you for your feedback, we strive to provide the highest and best possible … More
★★★★★ 5/5
GoogleSuch a great organisation! I think it’s one of the best landlords I’ve ever had. Tiaan is super helpful and responsive to any questions I have, he’s made my living experience so much more enjoyable!
Luisina · 23 December 2025
Agent replied · 23 February 2026
Hi Luisina,
Thanks for your kind feedback! We’re glad Tiaan has made your experience so … More
★★★★★ 5/5
GoogleVery good experience with London shared. Flats are looking great, well furnished and high standards. The team is also very responsive and nice. Special thank you to Shay who have been great helping me with maintenance issues and answered all my questions.
Alix · 15 October 2025
Agent replied · 17 October 2025
Thank you so much, Alix! We really appreciate your kind words and are glad you had such a great experience with us. We’ll be sure to share your lovely feedback with Shay!
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