Trusted Agent profile · London
Verified
★★★★★
822 reviews across 3 platforms
Unit 6, 7 Eastfields Ave, London, SW18 1RA
Part of London Shared, see every office.
London Shared's office in London, at Unit 6, is rated 4.6 out of 5 across 822 reviews on three platforms, including 747 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
When the history of London property gets written, we'd definitely like to be seen as the early visionaries of co-living, the first to really "get it right". Landlords We’re not an estate agency, but we are lettings experts. The basic model is simple enough: we lease a property from a landlord on a 3 to 5-year agreement, and then we rent out the rooms to working professionals. We do all the hard work so the landlord doesn't have to. Tenants For tenants, it's a new-and-improved "2.0" version of communal London living. For instance, all of our properties have flat-screen TVs and free Wi-Fi, and we send a cleaner every week. For professionals wanting to make their mark in London, it takes away a lot of hassle to not have to sit around the kitchen table figuring out who owes what for the heating.
The Trusted Agent 2026 results for London Shared, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleHarriet was great and so patient in helping find my first flat in London through London Shared, reassured the whole way through. Since moving in with London Shared, Wilman is always a responsive, informative property manager.
Hi Amber, Thank you for your feedback. We strive to make your stay as easy and stree free … More
5/5
GoogleReally great experience so far. Flat & flatmates are great. Building is very modern and expansive. Great open terraces. Gym is good but needs more equipment. Some elements of the building's security needs attention but overall very good environment. Building manager Harriet does a great job attending to the needs of those living here.
Hi Aidan, Thank you so much for your review, we value your feedback. We wish you many happy memories in your new home and forever friendships! Kind regards, London Shared
5/5
GoogleExtremely happy with the service provided, thanks Tiaan!
Hi Faiz, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re extremely happy with the service, and we’ll be sure to pass your thanks along to Tiaan. The London Shared Team
5/5
GoogleLee-Ann has been a great property manager and is always quick to respond to any queries we may have. London shared as a whole are quick to deal with any issues that arise.
Hi Polly! Thank you so much for your kind review! We wish you happy memories in your new … More
5/5
GoogleI have had a great experience so far with London Shared! Our property manager, Shanya, is always responsive and super helpful in making sure our needs are met in the house! I can only thank her and the rest of the London Shared Team for making it such a simple and comfortable move to London!
Hi Alex, Thank you for your kind words! We’re so glad Shanya could be helpful and responsive, and we hope you continue to enjoy your home with London Shared. Kind regards, The London Shared Team
5/5
GoogleAm moving to London for the first time and can’t thank Eddie enough for his amazing support with getting my room sorted. He has really gone above and beyond. Highly recommend London Shared as a result!
Hi, Thank you for your feedback! Our Lettings Negotiators' ultimate goal is to … More
5/5
GoogleI just want to say that it was a pleasure dealing with David Baillie at your Dorking Branch. He was so helpful, supportive and patient with us ‘two oldies’ at all times and totally charming with it. Although he wasn’t representing us as the buyers we were given constant updates that we did not even receive from our own Estate Agents which I will not name!
Hi Gill, we are so pleased that your experience with David was so positive, and that the service you received was better than from your own estate agent! We will pass on your kind words. With best wishes from everyone at Jackson-Stops Dorking.
1/5
GoogleWorst shared living experience I have ever had. There was no consideration on who I was paired up to live with and when I begged and pleaded to be removed from an extremely horrible situation, I received little to no help and had to suffer through the rest of my tenancy agreement. Would not recommend.
Dear Lynda, Thank you for taking the time to share your experience and concerns in your … More
5/5
GoogleThe whole process of moving and finding a flat while I was traveling abroad, I needed to find a flat in 1 week, it was an urgent matter but it was so fast & straightforward! The team is efficient, professional and they get it done. I highly recommend them!
Hi Olivia, Thanks for your kind feedback! We’re glad the team was able to help you secure a flat quickly and smoothly while abroad. Kind regards, The London Shared Team
5/5
GoogleTiaan is great and a very attentive property manager. He responds quickly to all our maintenance requests and is really helpful when we have any queries. Thank you Tiaan!
Hi Jared, Thank you for your feedback. We strive to have you at ease and secure during … More
1/5
TrustpilotAbsolutely dog shit landlord
Absolutely dog shit landlord. Never ever rent a property managed by them. The team is extremely uncooperative and will never adjust to meet any emergency at your end. Did not let me end my tenancy early so that I could move in with my wife marriage. They also cut my deposit for damages that were not caused by me and tried to pin additional charges on me (same issue with other residents in the building)
5/5
GoogleLondon shared were great! Ema was fantastic and made the whole process easy and enjoyable. Thank you so much, very happy in my new place and thank Ema!!
Hi Liv, So happy to hear about your positive experience! We value your feedback and wish … More
5/5
GoogleRecently just moved with London Shared and everything is going really smooth so far. Our flat manager Craig is very helpful and prompt, also great communication. Recommend!
Hi Alexandra, Thank you for your review! We hope you make lasting memories in your new home! … More
5/5
GoogleEverything was great!! Perfect location, helpfull staff and friendly neighbours!!! Haf the best one year there! London Shared is always by your side and helping you out of anything, I was in contact with Gareth Hansen and he always helped me with any case. 100% reccomended!!
Hi Yaren, Thank you for your review, we are so thrilled to hear about your experience and look forward to servicing you in the future. Kind regards, London Shared
5/5
GoogleMust say a big thank you to Wilman Grobler! Im currently one of the tenant with London shared over the past two years and half. Also used London shared back in 2013 when I first moved to London. …
Hi Faye, Thank you for your positive feedback, we are delighted about your experience … More
5/5
GoogleI have been living in several flat shares across the UK with different agencies for the past three years as part of my job. I came across London Shared online when looking for a flat share in London and was immediately struck by the professionalism of the agency. The house i lived in was beautiful and most importantly, clean. I have to give a special mention to our property manager Samuel Ing. Sam was always super quick to respond to any issue and genuinely cared that our experience exceeded the high standards that London Shared promise to provide, which he did. He is a credit to the team and made my experience easy and comfortable. London Shared has been the best agency I have contracted with to date. Thanks Sam!
Thanks so much for your review! We are always really happy to hear such great feedback about LS and our team. Sam works really hard and goes above and beyond for all of his tenants, so he will be proud to have received such a great shout out from you :-) If you ever need a room in the future please get in touch
5/5
GoogleMaintenance, cleaning and service is at top quality. Tough prices are on higher end but everything else compensates for the same . Shay Forbes manages our apartment and his response to any issue is quick and effective. Thanks
Hi Imzzy, We love to hear of a happy resident! Thank you for you the great feedback. We'll be sure to relay your kind words to Shay. Regards, The London Shared Team
5/5
GoogleNicki and the team provided great service: the team visiting our home to familiarise themselves prior to marketing, regular updates on viewings, and helping with the chain. I would highly recommend them.
5/5
GoogleI just moved out and had to share this is the best renting company in London. They are nice, fast to respond, fix stuff (I remember having issues that were resolved the same day). If anything broke in the house it was fixed within day or …
Thank you so much, Oliwia! We really appreciate your kind words and are glad you had such a great experience with us. We’ll be sure to share your lovely feedback with Tiaan!
5/5
GoogleMy property manager, Tiaan, is fantastic! They are always professional, quick to respond to any issues, and incredibly helpful. Whenever I raise a question I can rest assured that I'll have a response and a quick one, regardless of how big or small my query is.
Thank you so much, Joy! We really appreciate your kind words and are glad you had such a great experience with us. We’ll be sure to share your lovely feedback with Tiaan!
5/5
GoogleSmooth and easy to deal with, no issues and happy with service - Dane was also great at comms.. thanks Dane
Hi Harry, Thank you for your feedback. We wish you many happy memories in your new home! … More
5/5
GoogleI've had such a great experience with Joshua my property manager at London Shared. All emails and queries are answered promptly and the house is very well maintained. Would highly recommend to others looking for a place in live in London.
Hi Stephanie, Thank you for your wonderful review! We're thrilled to hear that Joshua has been so helpful and that you're enjoying your well-maintained home. We really appreciate your recommendation and hope you continue to have a great experience with London Shared. Kind regards, The London Shared Team
5/5
GoogleShay Forbes is super attentive in resolving any issues you have at your flat. We really appreciate her diligent work.
Hi Henry, Thank you for your review, we hope you enjoy your stay with us and that it … More
5/5
GoogleSold out house through JS Dorking.Felt confident in the whole team from the beginning. Really responsive, professional , knowledgeable. Great service. Highly recommended .
Drear Jane, thank you for your five star review of Jackson-Stops Dorking and we are very pleased to hear that you felt confident in the whole team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: London Shared, London won Trusted Agent.
