Trusted Agent profile · London
★★★★★
203 reviews across 2 platforms
65 York Street, London, W1H 1PQ
London Executive's office in London, at 65 York Street, is rated 4.6 out of 5 across 203 reviews on two platforms, including 192 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe are a french couple and we just moved together from Paris to London. Thanks to London Executive and in particular to Agamemnon we found a lovely place in central London that exactly meets our needs. Agamemnon was really helpful and always available for us. It was great to deal with such a nice estate agent. Would you look for place in London, we definitly recommend London Executive !!! Claire and Nicolas
5/5
GoogleA huge thank you to Georges and Marisa for not only guiding me through the process of buying an investment property in London but also finding the perfect tenants only two days after the flat went on the market! Thank you again for all your hard work and I know my property is safe in your hands.PositiveResponsiveness, Professionalism
5/5
GoogleAfter 12 years renting in central London, I can say London Executive was by the far the best agency I have ever worked with. Special mention to Diana and Mike, they were both awesome and they helped me to get a beautiful house for the next years!
5/5
GoogleDiana is a trouper! She helped me look for a flat and was very friendly, easy to talk to and kept me informed at all times with any updates. I was never left wondering what was happening! Very happy with the service. Wish her all the best!
5/5
GoogleVery professional and flexible. They booked us for a viewing on the same day. We didn’t make an offer for the flat we visited but they were very transparent with us throughout the process, and they continue to support us in our search for a new house. Definitely recommend!
Thank you for your 5-star rating, Nicola Caverzan! We appreciate your feedback and recommendation. We're glad to hear that you found us professional, flexible, and transparent throughout the process. We're here to support you in your search for a new house and look forward to assisting you further.
5/5
GoogleDiana was helpful, honest and quick. It was a pleasure to speak with her.
Thank you so much for your kind words, Hali! We are thrilled to know that Diana was able to help you out.
5/5
GoogleSofia was first class in all she done right from the first contact, to arranging viewings at a very short notice. Very good communication. I would not hesitate to recommend her and would definitely use London Executive’s services again searching my next property.
5/5
GoogleWe have just confirmed a short term rental with London Executive. Diana and George’s were helpful and nice to work with! Everything has gone smoothly so far.
Thank you for your wonderful feedback, Rohit! We're glad to hear that Diana and George were able to assist you effectively. We strive to provide a seamless experience for our clients and appreciate your kind words. Looking forward to serving you again!
5/5
GoogleSofia has been extremely helpful and kind when she showed me around the house. The property is nice and the advertised pictures are truly reflective of the state of the property. It was a wonderful experience, would highly recommend.
5/5
GoogleGeorge and Marisa were very professional and courteous in dealing with my property purchase, their onsite listings, videos and brochures are great compared to other estate agents. Alas the purchase fell through but London Executive did their upmost to try and make it happen, dealing with numerous queries in a timely fashion.PositiveResponsiveness, Professionalism
5/5
GoogleDiana was really helpful!!
Hi Varun Thank you for taking the time to share your positive experience with Diana in your recent Google review. We are delighted to hear that she was really helpful to you. Our team takes great pride in providing exceptional customer service, and we are thrilled that Diana's professionalism and assistance made your experience even better. Thank you again for your kind words, and please don't hesitate to reach out to Diana or our team if you have any further questions or needs. We are always here to assist you in any way we can.
1/5
GoogleI HIGHLY RECOMMEND AVOIDING THEM. TERRIBLE AGENCY WITH HIGHLY DISHONEST PRACTICES. Simply avoid them, and you will gain precious time, money, and peace of mind. In July 2022, we visited the guys to show us a few flats for our boys who were students in London. Most of the properties they showed us were ratholes or…funnily, whenever we made an offer, someone else was outbidding us, three times within a few hours. Keep in mind that our offers were all the times higher than the requested amounts! Out of the blue, when we were desperate to have lost our commission and found nothing, their CEO “remembered” that he had another flat to show us, which was “by luck,” his own property. We ended up paying 20% above our agreed budget. After signing the contracts and paying IN ADVANCE for 11 months, the guys never replied to our emails and simply disappeared after closing the deal!!! We had a tenancy agreement from Aug 1, 2022, to Jun 30, 2023, but we got the keys and moved into the flat in mid-September. We got bills for this period and were forced to pay for consumption that was not ours, but they did not care, although we explained that it was the previous tenants’ bills!!!! They never responded to our numerous calls and emails regarding the flat’s maintenance. They NEVER showed up to fix ANY of the problems, even when we had severe issues from leaks from the rain. After January, whenever it rained, we had water dripping from the ceilings, and their response for not showing up and, of course, not fixing the problem was to wait until May for the weather to get better and for the ceiling to get dry before any works!!!! At the end of the tenancy, we tried to reach them to get back our deposit, but they replied to our calls one and a half months after our first call. They did everything they could to avoid returning our guarantee. They tried to charge us 500 pounds for an old sofa, claiming that we had broken it, although the inventory clerk clearly stated in the checkout report that the sofa was in the same condition as when we checked in and was working correctly!!! They even charged us 315 pounds for “cleaning” the flat, although the invoice they showed us was for 282 pounds. We got our chopped deposit back last week, two months after having left their property, after “chasing” them and calling them many times daily (with no response) and sending them tenths of not-replied emails… They treated us unprofessionally, showing no respect at all. JUST AVOID THEM
5/5
GoogleDiana and Migle are super nice, non stop monitoring the property market and really want to find you a good solution. Thanks for your kind help!
Thank you for your wonderful review, Ágnes! We're thrilled to hear that Diana and Migle provided you with exceptional service. Your appreciation motivates us to continue delivering the best solutions for our clients. We look forward to assisting you again in the future!
5/5
FacebookI wish to thank you Agamemnon for the effort to meet my needs in renting a studio in London. Even if I changed my mind a lot of times you always had something good to suggest. You and your company were the best from all the other companies that I tried to work with. I will definitely recommend you.
5/5
GoogleI had an excellent experience with London Executive. Diana and her colleague were simply great. Excellent property quality and customers service!
Thank you for your kind words, Cristina! We're thrilled to hear that you had an excellent experience with us. Diana and the team appreciate your feedback and look forward to assisting you again in the future!
5/5
GoogleHad a great experience renting a flat. Sofia was very helpful throughout the process, from showing the apartment to constant communication and answering my questions, would recommend!
5/5
GoogleI had a fantastic experience working with Diana. She was very attentive to my needs and found me the right property in no time. I highly recommend London Executive services.
Thank you for your kind words and recommendation, nuanpan rawbamrung! We're thrilled to hear about your fantastic experience working with Diana and how she was attentive to your needs. We're glad she was able to find you the right property in no time. We appreciate your support and recommendation of London Executive services.
5/5
GoogleIt was a good experience. Diana was very patient and helpful. Really appreciate what she has done for us. Thank you.
5/5
GoogleJess has been absolutely amazing in helping us find a flat. She was available, responsive and had a dealmaker attitude that allowed negotiations with the landlord to be smooth and successful.PositiveQuality, Professionalism
5/5
GoogleDiana is kind, professional and helpful. I got everything I need during our conversation!
5/5
GoogleI’ve been researching a property for over 2 weeks now and I spoke with so many housing agents but diana was the most clear most helpful agent. Thank you for everything Diana.
Hi Koç Thank you for taking the time to share your positive experience with Diana in your recent Google review. We are thrilled to hear that Diana was the most clear and helpful agent in your property search, and that she was able to provide you with valuable guidance. Our team takes great pride in providing exceptional customer service, and we are pleased to hear that Diana's professionalism and knowledge made your experience even better. We will be sure to pass along your kind words to Diana and our team. If you have any further questions or needs, please don't hesitate to reach out to Diana or our team. We are always happy to assist you in any way we can. Thank you again for your review and recommendation. We appreciate your support.
1/5
GoogleAt the end of tenancy, items have been removed from the flat we left in order to deduct money from our deposit. I wouldn't suggest anyone to rent with this agency for their careless behavior and dishonest practices. We are beyond disappointed when realized we have been victim of a scam. Beware from the appearances.
Dear Gaia, thank you for your one star review following the check out report which was carried out at your property. We always recommend that all check out reports carried out by independent inventory clerks are attended by the tenants to prevent this type of misunderstanding. Our recommendation as per the check out instructions are for all items to be in the same room as originally documented in the check in inventory and for yourself to be present at the property as per our email to you when you notified us of your departyre. If you are in disagreement with the findings of the check out report, you always have the reassurance that your deposit is being held by the custodial scheme of the Deposit Protection Service and you can object for its findings with your own proof where a third party not related to London Executive or the landlord will take the final decision for both parties. It is a real shame that you have felt this way about your stay with us. I personally know your partner for many years and this is not the standard how I treat friends let along how our team looks after our clients.
5/5
GoogleMy London Executive experience with Diana was great, big professional 💪 …
5/5
GoogleGreat experience, needed a flat urgently and got the deal wrapped up in less than 48 hours.
Thank you for your 5-star rating, Carson Boyd! We're glad to hear that you had a great experience with us and that we were able to help you secure a flat in less than 48 hours. We appreciate your feedback and look forward to assisting you further.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
London Executive's London office has 203 reviews across two platforms: 192 on Google, 11 on Facebook.
London Executive London is rated 4.6 out of 5 across all 203 reviews, and 4.6 out of 5 on Google from 192 reviews.
London Executive London, 65 York Street, London, W1H 1PQ.
