Trusted Agent profile · London

Life Residential London reviews

★★★★★ Excellent

1,663 reviews across 2 platforms

Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ

Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,663 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

518

Reviews on Google

This office

Trustpilot logo

1,145

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent work on Tenancy Review

Excellent work on Tenancy Review, made the experience very easy and worry free, thank you.

Jeremy · 20 March 2018

Agent replied · 17 June 2024

Hi Jeremy, that's great stuff! Thanks

5/5

Trustpilot

I’m really pleased with their prompt…

I’m really pleased with their prompt and splendid service and cooperation.

Golam · 4 March 2024

5/5

Trustpilot

Great experience with Life Residential

Great experience with Life Residential, have been with them for many years.

Rob · 12 February 2024

5/5

Trustpilot

Excellent Agents

A very efficient and helpful agency acting in the interests of both tenant and landlord.

Chaand · 24 October 2017

Agent replied · 17 June 2024

Hi Chaand and Meenakshi, we're thrilled that you've enjoyed working with us and feel that we work in the best interests of all our clients. We really appreciate your feedback, thank you for your time.

5/5

Trustpilot

It was a great experience to renew my…

It was a great experience to renew my contract. They worked very quickly to get a good deal

Chaitali · 21 September 2023

5/5

Trustpilot

Effortless and timely tenancy renewal

Mr Kalidass followed up on my rental renewal at a very timely stage and provided good market and tenancy inputs which helped to close the renewal promptly and without any issues. Good job!

Aaron · 15 April 2022

5/5

Google

Very good experience , highly recommend.

Miyo · 21 June 2021

Agent replied · 20 June 2024

Hi Miyo, thank you for your feedback!

1/5

Trustpilot

Not giving deposit back after moving out

My flatmate and I have moved out for two months but Life Residential is still keeping our deposit and completely heard nothing from them on returning us the deposit.

Maggie麦基 · 7 October 2022

5/5

Google

I have recently rented an apartment through Life residential - great level of service and professionalism from the team there, especially the help I received from Aiste and Harry throughout the process. Would definitely recommend them.PositiveResponsiveness, Professionalism

Tony · 25 August 2021

5/5

Trustpilot

Pleased

Abby from the renewals dept provided great diligent service. Many thanks

Isha · 23 February 2024

5/5

Trustpilot

Great experience with LIFE

Great experience with LIFE - Rebecca Cannon and Beki Smith sorted recent flat issues in a matter of weeks and were very responsive. I’ve rented with them for two years and they have always delivered.

C · 2 December 2021

5/5

Trustpilot

Thank you for the great work and…

Thank you for the great work and professional

George · 16 April 2024

5/5

Trustpilot

Excellent Service

My property manager (Claudia Nicholls) has been a great help in responding to my various queries in a timely manner. Her professional attitude and timeliness has helped make my experience renting with Life a pleasant one

Roshant · 13 September 2021

5/5

Trustpilot

Claudio helped us organise a repair of…

Claudio helped us organise a repair of the dishwasher cabinet. He was very prompt and helpful!

Bilyana · 19 October 2023

5/5

Trustpilot

Marcus Yu was a professional and made…

Marcus Yu was a professional and made the experience much smoother.

Sulaiman · 7 February 2024

5/5

Google

Follow the case closely. Given all points very clear.

Polly · 21 June 2020

Agent replied · 20 June 2024

Hi Polly, thank you for your feedback.

4/5

Trustpilot

Life Residential has been reliable & …

Life Residential has been reliable & satisfactory in servicing both the owners & tenants.

Eliza · 9 June 2017

Agent replied · 17 June 2024

Thanks for your comments Eliza. It's great to know that you think we are a reliable company - that means a lot! Thanks for your time 😊

5/5

Trustpilot

Great turnaround time on fixing the…

Great turnaround time on fixing the issue

Настя · 19 April 2024

5/5

Trustpilot

I appreciate Jack Piggott prompt…

I appreciate Jack Piggott prompt response to all my emails over few days

Awatif · 28 November 2023

5/5

Trustpilot

Property Manager

My property manager Shruthi has assisted me along the whole check out process being sure everything was sorted out in the smoothest possible way. Always with courtesy and politeness

Giulia · 4 July 2022

5/5

Trustpilot

User Friendly and Responsive

Fully managed property, professional and responsive people at the helm.

Sunil · 30 January 2024

5/5

Trustpilot

Highly recommend!

It was excellent working with them. Very professional and prompt in responding to all our questions. We got personalized suggestions. We would certainly work with them again.

Srinivas · 21 September 2022

5/5

Trustpilot

Mabinty Rashid has provided an …

Mabinty Rashid has provided an excellent service, easy to deal withwell done1

Clive · 25 January 2018

Agent replied · 17 June 2024

Hi Clive, thanks a lot, your feedback is much appreciated!

4/5

Trustpilot

Helpful & friendly

Very helpful, efficient and friendly client service. Prompt response to email enquiries.

Beverley · 13 January 2018

Agent replied · 17 June 2024

Hi Beverley, it's lovely to hear that you've found our staff to be helpful and friendly. We are very glad to be of assistance! We really appreciate your feedback - thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Life Residential London

Has Life Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Life Residential, London won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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