Trusted Agent profile · London
★★★★★
1,663 reviews across 2 platforms
Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ
Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,663 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotStick on buying with them
I was renting.
Dear Charalampos, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Katie, Customer Relations
5/5
TrustpilotA very attentive
A very attentive, courteous and capable property manager.
Hi Mr Heng, thanks fro your feedback. We're glad Marta has been a courteous and capable Property Manager for you!
5/5
TrustpilotGreat service
Dear Tiago, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards,Katie
1/5
TrustpilotAbsolutely pathetic agent
Absolutely pathetic agent - Not interested in clientsNot sure why they are even still around.
5/5
TrustpilotQuick reponse and follow up
Quick reponse and follow up. Great to work with.
Thanks so much for your feedback Tomas - we're thrilled you're enjoying working with us! We are enjoying working with you too, thanks again 😄
5/5
TrustpilotKey lose
Help me solve the key lose problem.
1/5
Trustpilotno deposit no heat
no deposit no heat.
Dear Tasveera, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Katie, Customer Relations
5/5
GoogleGreat attention to the client and responsiveness if we need any support. So far the relationship has been very good, responsive and professional.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleI attempted to make several enquiries on properties mandated to this agent, however, they are unresponsive and unprofessional. If you are a landlord, I highly recommend using another agent.NegativeResponsiveness, Professionalism
5/5
TrustpilotPrompt response on the mail and swift…
Prompt response on the mail and swift action taken to get the issue fixed and ensured that the customer experience is wonderful
5/5
TrustpilotExcellent service in general and in…
Excellent service in general and in particular from Olyvia Saunders, she has been an excellent property manager, her service was 1st class, thanks.
4/5
TrustpilotExcellent service
Excellent service. Thank you.
5/5
GoogleAmy from Nine Elms LIFE Residential was highly professional and went above and beyond the call of duty to provide excellent and responsive service.
5/5
GoogleWould like to thank our letting agent, Aiste, for her excellent service, efficiency and great communication. She made the whole process very smooth :)
5/5
TrustpilotVery efficient service in finding new …
Very efficient service in finding new tenant.
Glad to hear we were able to find you a new tenant quickly Chaand and Meenakshi - thanks for the feedback!
5/5
TrustpilotVery organised
Very organised, friendly and helpful staff.
Hi Arturo & Georgina, thank you for sharing!🙂
5/5
TrustpilotVery happy with life Residential estate…
Very happy with life Residential estate agent services fast and consistent by providing a good service especially the manager Claudia
4/5
GoogleWe had a great experience with Aiste who helped arrange a flat viewing quickly and made the entire renting process easy for us.
5/5
GoogleStrong review for Amy! She was highly responsive, personable and worked hard to make things happen. Thanks for the efforts on your part.
4/5
TrustpilotKalidass property manager
Kalidass as a property manager was really nice and professional throughout the tenancy period and he also dealt well with the deposit release.
5/5
TrustpilotBilal was fantastic !!!
Rating only, no written review.
Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie
4/5
TrustpilotHelpful
Helpful, efficient n responsible 👍
Hi Grace, thanks for sharing with us.
5/5
GoogleNice company, very happy that Aiste help us find a new place
5/5
TrustpilotExcellent Service
Most professional service. Very efficient too.
Hi Mr Sri Ram, thank you for taking the time to tell us what you think. We are so happy that you find our service to be professional and efficient - that's great feedback for us! Thanks again for your comments, we really appreciate it :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Life Residential, London won Gold.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
