5/5
TrustpilotGood house
Good house, helpful agents.
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,661 reviews across 2 platforms
Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ
Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,661 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUtterly incompetent
Utterly incompetent. Avoid.
5/5
TrustpilotPerfect
Perfect service provided
5/5
TrustpilotSham - tenancy renewal
Efficient and easy to deal with... attentive to details.
5/5
TrustpilotGood Service Kalidass
Good Service Kalidass. Thank you
4/5
TrustpilotExcellent and quality service
excellent service, quick response and clear explanation
5/5
GoogleWonderful... 👏👏👏 …
1/5
GoogleVery poor costumer service and unprofessional residential management. Full of arrogance
1/5
GoogleRating only, no written review.
Agent replied · 25 December 2024
Dear Nur, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Katie, Customer Relations
5/5
GoogleRating only, no written review.
Agent replied · 22 November 2024
Dear XXX, Thank you for leaving a 5 star Google review. Kind regards, Asma
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Dear Joy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Dear Naif, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotMs.Pooja helps us a lot and quick.
Rating only, no written review.
Agent replied · 23 November 2024
Dear Sarunyoo, Thank you for taking the time to leave a lovely review regarding Pooja. Kind regards, Katie
1/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Dear Diago, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Negin, Customer Relations Team
5/5
Trustpilotvery good service
Rating only, no written review.
Agent replied · 23 August 2024
Dear Gavin, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAmrita Very helpful
Agent replied · 23 August 2024
Dear Ellen, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
Trustpilotgood services overall.
Rating only, no written review.
Agent replied · 23 August 2024
Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotThank you Amrita
Rating only, no written review.
Agent replied · 23 August 2024
Dear Lina, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear Thiago, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
4/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear Takaaki, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotProfessional and quick.
Rating only, no written review.
Agent replied · 17 June 2024
Dear Toby, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear Rickard, Thank you for taking the time to leave a 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear Malkhaz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie, Customer Relations Team
4/5
TrustpilotSzilvia was detailed and timely
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. In The Trusted Agent 2026 awards: Life Residential, London won Gold.
