Life Residential reviews

★★★★★ 5/5

Google

Shari and Mariya were such a helping agent. They have been extremely helpful and have always been a call or text away to answer any questions and assist me through the process. I was really struggling to find a property and story were both so kind and helpful and thanks to them I found the perfect apartment for myself. I definitely would recommend life residential in nine elms but mostly I’d definitely recommend Shari and Mariya . I couldn’t thank them more for everything

Sinead · 20 October 2024

★★★★★ 5/5

Trustpilot

fantastic service

Zoe Zenonos has been a fantastic property manager for my flat. She is professional, reliable, and always willing to help. Her support has made managing the property incredibly easy.

David · 15 April 2026

★★★★★ 5/5

Trustpilot

Swift Help

Amrita Rathod has recently helped us to renew our tenancy agreement swiftly at our full satisfaction. Thanks to Amrita and Life Residential. Well done!

Leung · 20 May 2026

★★★★★ 5/5

Google

I’ve been working with the team at Life Residential Nine Elms Riverside for about 1.5 years now, and I have nothing but positive things to say about them. Daniele was incredibly helpful when we first leased our flat and guided us through …

Spencer · 16 December 2025

★★★★★ 5/5

Trustpilot

Lifestyle

Amrita was diligent in her process and communications with me on the tenant renewal process and I have always been happy with Lifestyle services. Thanks

Neal · 5 May 2026

★★★★★ 5/5

Trustpilot

A reliable property manager

I thank our property manager - Ms Zoe Zenonos very much for her most experienced and professional management of my property. I had recently experienced water leakage in my bathroom, and Zoe co-ordinated different parties to get the repair promptly fixed, our repair cost fairly recovered from insurer, and our tenant well managed. Zoe always responded quickly and we can leave her to manage our flat with peace of mind.

W · 17 May 2026

★★★★★ 5/5

Google

Eron has been an extremely helpful agent! He stayed back over time to show us a property, which was greatly appreciated. My only regret is not listening to him sooner.

Zoha · 16 March 2026

★★★★★ 5/5

Google

I had a great experience with Life Residential. My agent, Diana was incredibly efficient in arranging property viewings. He communicated clearly, responded quickly. I really appreciated his professionalism and support. Would definitely recommend Diana to anyone property hunting in London!

Farzin · 16 December 2025

★★★★★ 5/5

Google

Mark has been super helpful throughout our property search - always friendly, quick to respond, and really understood what we were looking for. He also introduced us to a terrific broker who made the whole process even smoother. Definitely recommend.

Will · 16 December 2025

★★★★★ 5/5

Google

Mustafa was really helpful throughout my flat search. He send me flats that matched what I was looking for. I really appreciated his help during my search.

Layan · 2 April 2026

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Ludmila, and I couldn't be happier with the service I received!Right from the start, the team was always professional and attentive. Moreover, Ludmila was truly committed to helping me extend my existing lease.She took the time to understand my needs and led me through the entire process with patience and expertise. Every question I had was answered promptly.What stood out the most was her dedication to ensuring I felt comfortable and informed at every step.I truly appreciate her hard work and attention to detail. I highly recommend her services to anyone looking to buy or rent.

Angelina · 19 August 2024

★★★★★ 5/5

Trustpilot

Bilal has been very efficient in…

Bilal has been very efficient in problem solving and has excellent communication

Simon · 20 July 2026

★★★★★ 5/5

Trustpilot

Breje Amar is a great property manager…

Breje Amar is a great property manager and really helpful

Samuel · 28 July 2026

★★★★★ 1/5

Trustpilot

Incompetent with repeated mistakes

I have been with them for approximately three years and in this time the person responsible for my property has changed 6 to 7 times I believe. This means that it is always my responsibility to keep up-to-date with whom I need to contact. Additionally, to this, the money was sent to the wrong person, not once but three times. Each time I was promised that it would change and that this was out of their control. When asked for compensation, it was denied as it was due to the change of internal processes. It reflects a fundamental floor within the way this company works that the turnover of people is extremely high and that they don’t own their mistakes. I have had the same tenant in the building from the start and apart from finding that tenant I have had mainly issues and very little positive to report. I have other properties with other agents that are much more competent. If you can avoid, please do and go for someone else.

Dan · 13 February 2026

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Luca (Safari ) during a recent flat inspection. He was polite, professional, punctual, and respectful of my home. He explained everything clearly and made the whole inspection process smooth and stress-free. I also really appreciated that he agreed to help me communicate with the landlord about rearranging the furniture. His friendly attitude and willingness to help made a big difference.

M · 20 May 2026

★★★★★ 5/5

Trustpilot

Professional and efficient

Amrita made my tenancy renewal process seamless. She was very efficient and professional in sorting out the renewal process.

Amit · 20 May 2026

★★★★★ 5/5

Google

I recently completed the rental of my apartment at Anchor House with the help of Life Residential, and I want to say a huge thank you to Ervis for his dedication and hard work. He has been incredibly responsive to all calls and questions, always ready to resolve any issues that came up along the way. I’m very pleased with the attentive service and support he provided. Highly recommend Ervis and Life Residential!

Xianxuan · 28 October 2024

★★★★★ 1/5

Trustpilot

Dont bother with this business

It was fine-ish up until we vacated the property. There was a massive leak in the kitchen ceiling, which they promised to fix when moving in, obviously they never did that and apparently the previous tenant was told the same thing. We vacated the property TWO MONTHS ago and are still awaiting some of our deposit. A massive shout out to the woman who handed our case for NOT doing her job, keeps telling us, shell get back to us, fix the issue etc etc and then never responds, is always in a meeting and so on. Shes possibly the most inept employee Ive spoken to from this business.Would never recommend this agency to anyone, unless you like to fight the agency months after youve left and then start creating disputes to get the ball rolling. Time wasters

A.K · 4 July 2024

★★★★★ 5/5

Google

Marie has been an amazing letting agent. She is extremely helpful and listens to your needs and most importantly she check in on you all the time and always there to answer your questions and even if she doesn't know the answers she finds them out for you. I will highly recommend her to whoever is looking to rent. She is fantastic and very kind. I Wish her all the best. Thanks for all your help. I really appreciate it.

F · 6 June 2024

★★★★★ 1/5

Trustpilot

Life Residential moved us into a filthy…

Life Residential moved us into a filthy flat which they had not properly cleaned - I’m talking greasy kitchen cabinets, sanitary towel wrappers under the bed, old bedding from the previous tenant in the cupboards. Since then, every issue we’ve had has been met with slow responses and a general lack of care. I actually believe our landlord is a decent person as every time the request gets to her, she actions it immediately even repainting the living room for us. However life residential act as a blocker preventing the vital repairs required from being actioned on time. I don’t believe they are doing their due diligence to their client (the landlord) as we would now never stay or recommend this flat as a result of their behaviour. We now have black mould that spans over 10ft and is spreading rapidly to our kitchen and their staff are uneducated on the dangers of black mould and the landlords responsibility’s under the law. DO NOT USE THEM! Just pick a different area/flat!

Customer · 15 January 2026

★★★★★ 5/5

Trustpilot

Bilal has been excellent so far

Bilal has been excellent so far, good communications

Vivek · 10 July 2026

★★★★★ 5/5

Trustpilot

Thank you Amalie

Thank you Amalie, Molly and Charlie for your amazing support throughout the purchase of our property.

Martin · 12 May 2026

★★★★★ 5/5

Trustpilot

Quick, efficient, easy

Our property manager Breje is great. Very helpful, personable and efficient with assistance when needed.

Soren · 18 May 2026

★★★★★ 5/5

Trustpilot

Professional and Responsive Estate Agent

I recently worked with Amrita to renew my lease agreement. She was professional, responsive, and made sure I understood all the details, including the break clause. Her clear email about the break clause was particularly helpful.Amrita was also patient and gave me the space I needed to consider my options without any pressure or follow-up calls. Overall, I'm extremely satisfied with her service and would highly recommend her to anyone looking for a reliable estate agent.

Mohammad · 28 June 2024