Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleRaidah and Harry were both very helpful in the process of moving to our new flat. Raidah was clear, kind and offered advice to us about the flat and both life residential members were conscientious during the process of getting our flat. Thank you
Niamh Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Niamh, thank you for your feedback. It's great to hear you have had a positive experience with the LiFE team.
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5/5
GoogleMany thanks to Life Residential, specifically Kyle, for helping us find the new flat. Kyle was very attentive and helpful, answered all of our questions with patience and care and was very helpful with our move in. Great agency overall, very helpful and responsive!
Tihana Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Tihana, great to hear. We have passed on your thanks to Kyle and the team. Enjoy your new home.
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5/5
GoogleI had a great experience flat hunting with Life Residential. Ab was super attentive and professional. Arranging viewings was super quick and efficient as he showed me multiple flats in the area in one appointment. He was attentive to details and answered all my questions. I really appreciated his help! π β¦
Valeria Β· 22 September 2025
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1/5
GoogleThings started ok with moving in, the process was simple and efficient and not too costly. However, Life Residentialβs management of our property was unforgivable. Our property manager Michelle was very slow to respond to emails about major structural problems in our apartment. Sometimes taking months at a time to respond as she was on βannual leaveβ on and off throughout our tenancy.
The structural problems namely the shower in the master bedroom being unusable was not shared with us before the moving-in date. The property manager changed conveniently as we were about to vacate the property. This then lead to the new Property Manager Teresa not getting our amended inventory with all the faults in the apartment not listed in their inventory. We were subsequently charged extortionate amounts for faults in the property that were present and listed on our inventory. In addition to over a thousand pounds worth of charges for some scratched saucepans, rubber wear on the door and a stain on an armchair which was so feint that it wasnβt visible through an image taken on a DSLR camera...
We also experienced constant viewings for the flat during our tenancy once we submitted our notice for vacating the flat. The issue here was that we were given very short notice before each viewing and bombarded with emails and calls by the team at Life Residential Greenwich.
Xavier Β· 22 June 2018
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5/5
GoogleI initially was in doubts about moving to a new place because of hassles involved but Harry Free and Vanessa Hope made the entire process very convenient, hassle free and seamless. They both were always easily available throughout the process and were pleasant to work with.
Amit Β· 22 June 2019
Agent replied Β· 20 June 2024
Hi Amit, thank you for your feedback. We're glad they made the process convenient and hassle free! Well done, team.
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5/5
GoogleRobin is truly marvelous - his professionalism and passion are exceptional. Thanks to his excellent work, London has become even more attractive.
Feng Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us feedback, itβs greatly appreciated.
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5/5
GoogleI had an outstanding experience with life residential. The agent jahz was incredibly polite and responsive, swiftly arranged a house viewing for us. Not only did they make the process efficient, but they also facilitated a quick and smooth closure of our offer. Their professionalism and dedication made our home renting experience truly exceptional. I highly recommend this agency for their excellent service.
Diana Β· 23 November 2023
Agent replied Β· 20 June 2024
Thank you for your feedback! We are pleased to hear youβre happy with the service provided by our team.
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5/5
GoogleTianna is great! Thanks for help
Tianyuan Β· 21 May 2024
Agent replied Β· 20 June 2024
Dear Tianyuan, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
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5/5
GoogleBethany Jordan, our letting consultant, was super helpful with any questions we had. Thank you Bethany!
Megan Β· 10 April 2025
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5/5
GoogleHad a seamless experience with Life residential in Greenwich, from hunting for flats to finalising the tenancy to moving in. Kyle was informative, professional, and helpful throughout.
After having nightmare experiences with agents in the past, I'd definitely recommend these folks.
Dushyant Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Dushyant, thank you for your feedback. Great to hear that you have had a good experience renting with LiFE. We're so glad that we stood out to you after your nightmare experiences! All the best in your new home!
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5/5
GoogleJahz has been very helpful in during our moving process
Aladdin Β· 21 February 2024
Agent replied Β· 20 June 2024
Dear Aladdin, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
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5/5
GoogleAlthough the start of the tenancy was a bit shaky, we are now well placed and having a good time at the property. Chong Frankie ensured that all critical issues with the property were resolved in a timely manner. Thank you life residential team.
Ozan Β· 26 October 2024
Agent replied Β· 9 November 2024
Dear Ozan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
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5/5
GoogleWe have had a really pleasant and easy first-time renting experience with LiFE Residential. Beth and Jahz have been on hand to answer any questions or requests we have had which has been very reassuring and hugely helpful in relocating.
Georgia Β· 4 December 2024
Agent replied Β· 11 December 2024
Dear Georgia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Katie
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5/5
GoogleWhat has made me continue with Life Residential services is the efficiency and responsiveness of the staff I have been dealing with over the last 11 years in terms of communication, identifying any requirement for repairs as well as the needs of the tenants. Further, the longest non-occupation of the property has been 3 weeks.
Farook Β· 22 March 2024
Agent replied Β· 20 June 2024
Dear Farook, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Life Residential. Please do not hesitate to contact us again. Kind regards, Negin, Customer Relations Team
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4/5
GoogleDaemon and Kyle were very helpful in finding me a new flat. Daemon quickly spotted a space that matched up with my criteria and Kyle made himself readily available for viewings and check in. They made it very easy!
Allison Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Allison, great to hear. Thank you for your feedback.
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5/5
GoogleI had a fantastic experience working with Jahz! He was professional, responsive, and went above and beyond to help me find the perfect property. His knowledge of the market and attention to detail made the process smooth and stress-free. Highly recommend his services
Sarvesh Β· 10 October 2024
Agent replied Β· 24 October 2024
Dear Sarvesh, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
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5/5
GoogleI worked with Jahz and he was super helpful throughout the whole process!
Anastasia Β· 24 October 2023
Agent replied Β· 20 June 2024
Thank you for taking the time to leave us feedback, itβs greatly appreciated.
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4/5
GoogleWas a previous tenant for 12 months. Claudia was very helpful in liaising with the landlord on our behalf and sorted our exit in a relatively smooth manner. Helpful and polite with all communication.
Grace Β· 21 June 2021
Agent replied Β· 20 June 2024
Hi Grace, thank you for your feedback on LiFE Residential, we're pleased to hear it.
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5/5
GoogleLife Residential, in particular Kyle and Claudia, have been great with helping us find our flat, deal with any issues weβve had and have really helped us with finding new tenants quickly now weβve decided to move elsewhere.
Emma Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Emma, thank you for your feedback. We're thrilled that Kyle and Claudia were able to help you!
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5/5
GoogleJahz at the Greenwich office has been really helpful with my flats, responding quickly to my queries, always being on hand for advice on renovations and keeping me up-to-date with progress finding new tenants. No hesitation at all in recommending.
Angela Β· 2 November 2024
Agent replied Β· 9 November 2024
Dear Angela, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
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5/5
GoogleI would definitely recommend Life Residential as everyone is super helpful and the the quality of the service is great. Special thanks to Vanessa who has been helping me and managed to find me a tenant quickly!
Martina Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Martina, thank you for the review, we really appreciate it, especially Vanessa.
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5/5
GoogleVery happy with the service I received by Keishan, recently. He answered all my questions and put me at ease. Finding a new home isnβt easy this time of year but he was very patient and personable.
SinΓͺad Β· 10 December 2024
Agent replied Β· 24 December 2024
Dear SinΓͺad , Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
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5/5
GoogleJahz Reid helped us secure a flat in Greenwich this summer. Very helpful and professional individual who was always available to support.
Calum Β· 9 April 2026
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5/5
GoogleWe had a great experience working with Holly Peate while finding our new flat. She was very helpful and responsive throughout the entire process. Holly understood exactly what I was looking for and made the rental process smooth and efficient. I'm very happy in my new place and grateful for her assistance.
Ming Β· 22 March 2024
Agent replied Β· 20 June 2024
Dear Ming, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.