5/5
TrustpilotSatisfied landlord
Second time letting a property via Letio. Excellent customer service, was effectively able to leave the entire process to the team
Trusted Agent profile · London
Letio Ltd London reviews
★★★★★
114 reviews across 2 platforms
123 Buckingham Palace Road, London, SW1W 9SR
Letio Ltd's office in London, at 123 Buckingham Palace Road, is rated 4.8 out of 5 across 114 reviews on two platforms, including 26 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood value, helpful and attentive staff
Appropriate tenant selection for property, helpful and polite staff. Issues resolved quickly. Good value for money. Appreciate attention to detail; delivery of documents, payments and urgent requests fulfilled in a timely manner.
5/5
TrustpilotThese guys are great
These guys are great! Hands on, friendly, quick to respond, easy onboard. They add a personal touch and put you first. Totally happy with the letting experience from the point of first contact on through to the actual move in and beyond.
5/5
TrustpilotProfessional, timely and incrediably helpful
My experience with Letio in renting has been excellent. Mark and Lea are both very professional, friendly, and incredibly responsive. When I needed urgent repairs in the flat, they were swift in their assistance. You can feel from their actions and work an enthusiasm that they truly want to make renting better for everyone. I believe this is a trustworthy company. Highly recommended.
5/5
GoogleThese guys are great! Hands on, friendly, fast and easy onboard. They add a personal touch and put you first. Totally happy with the letting experience from the point of first contact on through to the move in.
5/5
TrustpilotMark was very professional
Mark was very professional, knowledgeable and talked us through the entire set up. We highly recommend Letio
5/5
TrustpilotI have had great experience with Letio…
I have had great experience with Letio from renting to their support while the rental agreement was on. They have really hands on approach and reply back really fast. They even have 24/7 emergency lines setup which saved me a lot of trouble during the christmas period. All in all a great experience
4/5
TrustpilotQuick and clear communication
Quick and clear communication. Professional with good systems in place
5/5
TrustpilotGreat landlord onboarding experience
Great landlord onboarding experience, everything was clear and smooth from the start. They found me a tenant quickly and are communicating open and transparant.
5/5
TrustpilotEnergetic and no-nonsense support
5/5
TrustpilotThey are interested in letting
It was so good to deal with people who were actually interested in letting because this is their business - as opposed to the high-street estate agents I've dealt with for decades. Such a huge relief. I now feel I'm in reliable hands.
4/5
TrustpilotVery helpful and quick to respond
5/5
TrustpilotLoved my experience with Letio
Loved my experience with Letio - was super easy to find a perfect flat!
5/5
TrustpilotI highly recommend Letio
I highly recommend Letio. They have helped us with all problems we had in our flat, water leaking, broken window glass… Throughout Letio we have found a flat which covers all our needs.
5/5
TrustpilotRented our flat through them
Rented our flat through them. Great service,found a tenant quickly and all with highly reasonable costs unlike the standard estate agents
5/5
GoogleNew tenant found quickly and the fees were very reasonable. A really positive experience and I’ll go back to Letio first when I need to find the next tenant.
5/5
TrustpilotIncredibly helpful and friendly
We weren't able to sign up with Letio this time (hope to in the future). But I talked at length with Mark who was incredibly helpful and friendly. Based on this alone, I would recommend their services.
5/5
TrustpilotExcellent
Efficient, helpful and good value ... and no estate agent BS
5/5
TrustpilotAlways pay on time
Always pay on time - good reliable service! No problems!
4/5
TrustpilotGood agent.
They are responsive and quick to fix prolems.
5/5
GoogleAs a prospective tenant, I’ve recently had dealings with Letio and found them to be efficient, professional and particularly helpful; and, importantly, open and transparent in all their communications.
4/5
TrustpilotEasy to deal with and responsive team.
5/5
GoogleFantastic and professional.
5/5
GoogleSuch a relief to find a letting agent that's truly interested in letting, and good at it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Letio Ltd London
How many reviews does Letio Ltd London have?
Letio Ltd's London office has 114 reviews across two platforms: 26 on Google, 88 on Trustpilot.
What is Letio Ltd London's rating?
Letio Ltd London is rated 4.8 out of 5 across all 114 reviews, and 4.5 out of 5 on Google from 26 reviews.
Where is Letio Ltd's London office?
Letio Ltd London, 123 Buckingham Palace Road, London, SW1W 9SR.
