Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleFrom start to finish we found Joshua to be diligent and very good at keeping in contact. He was helpful with all our questions and prompt with all his responses. His attitude and effort definitely stood out among other agents we had dealings with during our search for a rental property. We will certainly recommend and use Leo Newman in the future.
Rie ยท 16 June 2018
Agent replied ยท 14 June 2024
Rie, we are so pleased that Joshua was able to assist you in the manner you have described. The joys in helping you find a new home and assisting in every way, are absolutely imperative and our priority. Best of Luck!
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5/5
GoogleI love this guys, true their words and on time..Am a black guy and been thru tough racism issues finding an accommodation but when i chanced on them,they welcomed me with an open Arm..leo newman any day
Daniel ยท 15 June 2023
Agent replied ยท 14 June 2024
It was a pleasure dealing with you throughout the process. We wish you the best of luck in your new home!
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5/5
GoogleWe recently moved with Leo Newman and had excellent service from the start. From the initial viewing to moving in, they have been very helpful and responsive - specifically Emanuele. The moving process happened quickly and professionally. I would definitely recommend Leo Newman and their services.PositiveResponsiveness, Professionalism
Darcey ยท 15 June 2022
Agent replied ยท 14 June 2024
Darcey, thank you for taking the time in leaving this lovely review- Thank you!
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5/5
GoogleI was struggling with finding a house especially because I was fresh to London. Fortunately Leo Newman and Emanuele did a fantastic job and helped me a lot with settling in to London. The house is clean, suitable for a single person and so far I'm enjoying it very much.PositiveResponsiveness, Quality, Professionalism, Value
Hojoon ยท 15 June 2021
Agent replied ยท 14 June 2024
Hojoon, it was our pleasure to assist you. We are proud of service and glad you found it refreshing, good luck in your new home!
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5/5
GoogleFirst of all I would like to extend my deepest and most sincere thanks and gratitude to Emanuele Gianini. He was friendly, responsive, he cooperated and helped me throughout the entire process with all assistance and advices required. I really recommend this company and Emanuele for their professionalism and promptness at all time!
Gabriela ยท 15 June 2021
Agent replied ยท 14 June 2024
Gabriela, we are really pleased that you found our service superb. Wishing you well in your new home!
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5/5
GoogleThe agents have been very accommodating. They answered any questions I have regarding the property and the move in a swiftly manner. Would recommend for anyone who are renting through an agency for the first time.
Manjari ยท 15 June 2023
Agent replied ยท 14 June 2024
Thank you so much Manjari!
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5/5
Googlevery much satisfied. Alex was also very helpful and co-operative in movement
Shubhranshu ยท 16 June 2018
Agent replied ยท 14 June 2024
Thank you very much for taking the time to leave such positive feedback. Enjoy your new home!
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1/5
GoogleHolding deposit ๐ธ
Not willing to refund the holding deposit when the deal is not success and very bad manner.
Threatening me all the times, really a bad rental experience in UK with this agent
MO ยท 15 June 2023
Agent replied ยท 14 June 2024
Thank you for your review. Unfortunately a holding deposit is forfeited when a tenant does not meet the required terms agreed and passes the 15days from when a deposit is taken. We understand your frustration, however the house has been kept available for you and you did not see it fit to follow through.
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5/5
GoogleMe and my partner recently moved into a flat in London and Leo Newman were fantastic. They were very responsive, professional and very quick to help resolve any issues. We would certainly recommend. Emmanuel in particular was so helpful - thank you!PositiveResponsiveness, Professionalism
Jacob ยท 27 August 2022
Agent replied ยท 14 June 2024
Thank you Jacob- we very much appreciate your review!
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5/5
GoogleGreat place made our very stressful move easier, had been looking for a place for months before this. They were very communicative and helped us put in an offer so we got the flat.
Rujeko ยท 15 June 2023
Agent replied ยท 14 June 2024
Thank you so much for the lovely review. Enjoy your new home
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5/5
GoogleThe process from putting down and offer to referencing to signing the agreement was so swift and professional. They worked so quick and made sure to keep us updated at each step. Great communication!
Asha ยท 15 June 2023
Agent replied ยท 14 June 2024
Thank you for the lovely review!! Our pleasure!
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1/5
TrustpilotLetting property management is terrible - 0 star
Leo Newman's property management is totally poor. Water leak and damp ceiling were reported back in November 2020 and when the water leak problem from the upstairs flat bathroom(also managed by Leo Newman) became very severe during Easter period 2021, they then sent a repairman to do a quick fix in the bathroom upstairs but he didn't do anything to the dampened ceiling. Since the repair, water from the upstairs carry on leaking time to time which also reported but ignored and neglected.
Kowoon ยท 18 October 2021
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5/5
GoogleLeo Newman is very helpful in finding an excellent flat. My friends and I are both international students in London and are very grateful for Leo Newman's respect, efficiency, care and professionalism.
Gillian ยท 15 June 2023
Agent replied ยท 14 June 2024
thank you so much!
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5/5
Googlevery quick and lovely journey for my first home!
Alicia ยท 2 October 2024
Agent replied ยท 23 October 2024
Alicia, our absolutely pleasure!
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5/5
GoogleLeo Newman is a great company and will work diligently to find you a flat. I worked with an associate there, Joshua Greaves, who went above and beyond to help me find the apartment and ensured that the whole process of contracts and negotiation went smoothly. I definitely recommend this agency for your next flat search!
Megan ยท 16 June 2018
Agent replied ยท 14 June 2024
Megan, thank you for taking the time to write such a wonderful review. We appreciate the recommendation and wish you the best of luck in your new home!
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5/5
GoogleLeo Newman letting agency is just what a tenant what's to have. Renting with them already 1 year and I have no words to describe their world class customer service and professionalism in dealing with all sorts of situations. Highly recommend to rent with them!
Many Thanks!
Keep up the good work guys!
Regards,
Ali Bogdan Manole
Manole ยท 16 June 2017
Agent replied ยท 14 June 2024
Ali, fantastic having you with us.. roll on year 2
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5/5
GoogleBoth Nicky and Emmanuel are very efficient and helpful throughout the renting process. I was very impressed with Nicky for responding to my enquire very fast, even it was late evening! Very transparent and straight forward. Thank you! Nickie and Jan.
Chipmunk ยท 15 June 2022
Agent replied ยท 14 June 2024
Thank you for the wonderful review! Enjoy the beautiful flat!
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5/5
GoogleRented a flat that is let and managed by Leo Newman and I can say that they are lovely and professional people to deal with. Joshua Klein from the management department, who I constantly communicated with was very efficient and helpful. He is always quick to respond to my queries. Highly recommended!
Krislyn ยท 11 December 2019
Agent replied ยท 9 December 2024
We are extremely grateful for your comments and compliments. It has been our pleasure having you as a tenant and wish you the best of luck in the future.
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5/5
GoogleI've lived in one of Nicky & Leo Newman's properties for 2 years and have always found them very responsive and quick to fix the few issues that we have had over the period of our rental. Happy to continue our ongoing relationship and would recommend them as a good landlord to any prospective tenants.
Colin ยท 16 June 2017
Agent replied ยท 14 June 2024
Thank you Colin, it has been a pleasure dealing with you to date. Cheers, to a long mutually beneficial relationship.
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5/5
GoogleRented a flat that is let and managed by Leo Newman and I can say that they are lovely and professional people to deal with. Joshua Klein from the management department, who I constantly communicated with was very efficient and helpful. He is always quick to respond to my queries. Highly recommended!
Krislyn ยท 16 June 2019
Agent replied ยท 14 June 2024
We are extremely grateful for your comments and compliments. It has been our pleasure having you as a tenant and wish you the best of luck in the future.
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5/5
GoogleThe staff was always very available at different times of the day and they managed to give us the keys in zero time! Very advised if you need to find a property and want to do it in the simplest and professional way.PositiveResponsiveness, Professionalism, Value
Tommaso ยท 15 June 2021
Agent replied ยท 14 June 2024
Tommaso, thank you so much for your review, we are glad Emanuele was able to help you. Enjoy your new home!
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5/5
GoogleNicky from Leo Newman its amazing person.
Very helpful and kind and understanding and same time fully professional.
They helped me with all documents, were always ready to talk to me about any issues i had.
7 stars Agent ....
Thank YouPositiveResponsiveness, Quality, Professionalism, Value
Michal ยท 15 June 2021
Agent replied ยท 14 June 2024
We are happy to take a 7* rating everyday! thank you!
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5/5
GoogleI had a great experience with Leo Newman.
Emanuele took good care of me. He is polite, professional and friendly guy.
Leo Newman was one of the most helpful agent I have ever met. I strongly recommend honestly!
Muf ยท 15 June 2022
Agent replied ยท 14 June 2024
Muf, thank you for your lovely review!
Enjoy your new home.
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5/5
GoogleI just moved to flat 5 with my new born baby from yesterday without electric in flat. I even booked from 5pm- 8pm. But no one came. But Joshua from ur company who did help me to chase them. After 6 hours. I got electric in flat. Many thanks to him.
Cham ยท 16 June 2019
Agent replied ยท 14 June 2024
Cham, thank you for your positive review. We aim to assist as best we can with out of hours service and am happy that our electrician resolved the electric issue at 9pm at night- Wishing you the best of luck.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.