Trusted Agent profile · London
★★★★★
432 reviews across 3 platforms
85 Charlotte Street, London, W1T 4PS
Leo Newman's office in London, at 85 Charlotte Street, is rated 4.7 out of 5 across 432 reviews on three platforms, including 405 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Leo Newman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe staff was always very available at different times of the day and they managed to give us the keys in zero time! Very advised if you need to find a property and want to do it in the simplest and professional way.PositiveResponsiveness, Professionalism, Value
Tommaso, thank you so much for your review, we are glad Emanuele was able to help you. Enjoy your new home!
5/5
GoogleNicky from Leo Newman its amazing person. Very helpful and kind and understanding and same time fully professional. They helped me with all documents, were always ready to talk to me about any issues i had. 7 stars Agent .... Thank YouPositiveResponsiveness, Quality, Professionalism, Value
We are happy to take a 7* rating everyday! thank you!
5/5
GoogleI had a great experience with Leo Newman. Emanuele took good care of me. He is polite, professional and friendly guy. Leo Newman was one of the most helpful agent I have ever met. I strongly recommend honestly!
Muf, thank you for your lovely review! Enjoy your new home.
5/5
GoogleI just moved to flat 5 with my new born baby from yesterday without electric in flat. I even booked from 5pm- 8pm. But no one came. But Joshua from ur company who did help me to chase them. After 6 hours. I got electric in flat. Many thanks to him.
Cham, thank you for your positive review. We aim to assist as best we can with out of hours service and am happy that our electrician resolved the electric issue at 9pm at night- Wishing you the best of luck.
5/5
GoogleExcellent, premium real estate agency service provided by Leo Newman; from discovery of our new home to move-in and maintenance, this has been a seamless, professional experience. Highly recommended - this has been the smoothest renting of a property I've had to date in London.PositiveResponsiveness, Quality, Professionalism
Mafalda- you were an absolute pleasure to deal with. It is so refreshing dealing with a well organised tenant! We know you will love your new home!
5/5
TrustpilotA quick and professional end-to-end…
A quick and professional end-to-end process in finding my new rental home. The use of online referencing and documentation portals is particularly impressive and comforting. Highly recommended.
5/5
GoogleThey were very quick to respond and extremely helpful throughout the entire experience of finding somewhere for me to leave throughout my time in London. A wonderful and welcoming company that I would recommend to anyone!
Thank you! Enjoy your new home!
5/5
GoogleLeo Newman offers a very professional and reliable service. We were assisted by Nicky and Emanuele, who were extremely helpful and attentive throughout the process. We are very grateful and we highly recommend their service.
Thais, thank you so much!
1/5
FacebookThey shoot birds !!! Unnecessary and cruel ! In a world that is slowly dying because of habitat loss ! This company decide that the birds are in there way and shoot them instead of leaving them be to move away naturally! Disgrace !!!
Please remove any negative review- this fake news has caused my FB rating to plummet from 5 to 1.8. This was all a lie and has been removed from the london wildlife protection page- please!
5/5
GoogleVery helpful and supportive. It was our first time moving into a property in London and Leo Newman (Alex) made the process as easy as possible for us. We have been living in our flat for over 5 months now and we are still very pleased with it!
Rebecca, thank you so much for your kind review. We are really glad you are enjoying your home and the way you were treated by Alex.
5/5
GooglePleasure dealing with Mikey when renting a property.
Thank you for the lovely review. Wishing you well over your tenancy.
5/5
GoogleVery professional and helpful staff, fast responsive, always happy to help. Emanuele has done an amazing job by helping me and my girlfriend to get our new flat and we couldn't be happier. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Angelo, thank you so much for the lovely review- Emanuele Sends Grazi Mille
5/5
GoogleJust rented a studio flat and i’m really happy with the professionalism and communication that they helped true the whole process of my first flat . Me and my husband are really happy with them and highly recommend them.
Really kind of you- thank you!
5/5
GoogleI would highly recommend working with Nicky and Leo Newman. A fantastic team who are friendly and reliable. They are always prompt in responding to any queries and quick to resolve any issues. I've lived in one of their properties for a year now and I love it.
Thank you so much Samantha!
5/5
GoogleExtremely pleasant stay in a nice flat in a great location. Nicky and Leo Newman are extremely professional and prompt in their responses to queries and issues. We have been staying in a flat for nearly 3 years and have had no issues. Highly recommended to future tenants!
Pratik, thank you so much! It has been a pleasure having you as a tenant, we wish you the best of luck for the future!
5/5
GoogleGreat service. Clear and prompt communication.
5/5
GoogleExtremely helpful and cooperative staff. Very organized and professional in handling all relevant procedures.
Thank you!
5/5
GoogleGreat service! Even during lockdown! We rented a property without seeing it in person - the video was very well made and showed all aspects of the property. Great price too. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much, we appreciate the positive feedback
5/5
GoogleVery profesional Alex&Nicky providing a very high standards services,everything set up online by emails,easy with not to much headache Would highly recomended to anyone who wants to rent/buy properties from them I look forward to be with them for a very long term hopefuly
Thank you so much for the wonderful review. We are happy we could service your requirements appropriately. You were great to deal with. Best of Luck in your new home!
5/5
GoogleVery happy with my experience with Leo Newman, especially with Joshua from the management team. He is extremely professional, always available, ready to help and fast to take action whenever I have a question or there is any issue with the property. Thank you!!
We are so pleased that you have been treated as one should. Thank you for the feedback!
5/5
GoogleThis agency went over and above to understand our situation and help us find a place to live quickly. I would definitely recommend this agency to anyone looking for friendly and reliable people who know the industry very well.
Diana, i am so pleased we were able to help, even on such a tight schedule. We really hope to hear from you again.
5/5
GoogleIt was a pleasure to work with Lettings Consultant Alex Weiler at Leo Newman, I found him friendly and always helpful, where the service was most efficient, with the required documentation being processed smoothly and quickly and I would highly recommend this company.
Thank you for the wonderful review! It is wonderful to be recognised and that our hard work is appreciated. Wishing you well in your new home.
5/5
GoogleThank you Leo Newman and specifically Alex who helped me and my family move in to our new property. The office worked fast and efficiently to assist me in my move. I recommend Leo Newman for anyone looking for a property in London.
I am so happy we were able to accommodate you and your wife. Best of luck with your new home.
5/5
Google5 Star services for Leo Newman team, extremely clean apartments, I’ve signed directly with managing Director ( Nicky) very professional, fast and responsive to all communications, I will definitely recommend, Again 5 star services, Thank you.
Stephane- Thank you so much for being so efficient in the moving in process!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Leo Newman, London won Platinum.
