Trusted Agent profile · London

Leo Newman London reviews

★★★★★ Excellent

432 reviews across 3 platforms

85 Charlotte Street, London, W1T 4PS

Leo Newman's office in London, at 85 Charlotte Street, is rated 4.7 out of 5 across 432 reviews on three platforms, including 405 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

405

Reviews on Google

This office

Facebook logo

4.3 / 5

11

Reviews on Facebook

This office

Trustpilot logo

16

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Leo Newman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very good experience. We found the property that suits us very quickly with very competitive price. Staffs are friendly and helpful. Will recommend to friends.

Raven · 15 June 2021

Agent replied · 14 June 2024

Thank you so much!

5/5

Google

the agency has very friendly and professional people, they have provided me with support and response to my requirements with availability and good attention. Recommended!

Belkis · 15 June 2021

Agent replied · 14 June 2024

Very kind words Belkis

1/5

Trustpilot

If I could give this company 0 stars I…

If I could give this company 0 stars I would. As others have said, Leo Newman fail to secure their bins leading to problems with smells, flies and rats in the neighbourhood. Raw meat deposited in their unsecured bins, is dragged into the streets by foxes and it’s a huge health hazard that Leo Newman are ignoring.

Mika · 14 June 2021

5/5

Google

Renting with Leo Newman for a third year and very happy with the level of service. The team is friendly and very responsive. Tenancy has gone as smooth as possible so far.

Zdravko · 16 June 2018

Agent replied · 14 June 2024

Thank you for your feedback Zak. It has been a pleasure having you as tenants, long may it last!

5/5

Google

Most professional and friendly agent I ever worked i've rent a flat with smoothly and quickly they were always one phone away and sort it out everything one more time thanks

Evren · 16 June 2018

Agent replied · 14 June 2024

Many thanks for your kind words. It was an extremely smooth process, thank you for being so efficient! Enjoy your home.

5/5

Google

We recently rented a flat and are moving in shortly. Leo Newman were helpful and responsive.

Fred · 15 June 2022

Agent replied · 14 June 2024

Thank you so much for the compliments and review. We are proud in our quest to assist all tenants and happy you found the process pleasant. Good luck with your new home!

5/5

Google

Very efficient and straight forward - making the potentially stressful and time consuming moving process as painless as possible! Would highly recommend.

Marie-Claire · 15 June 2021

Agent replied · 14 June 2024

Marie-Claire & Kerri, thank you for the wonderful review. We really appreciate your feedback and wish you luck in your new home.

5/5

Google

Emmanuelle G was very helpful in finding us a flat to rent in central London and the process was smooth and easy.

Peter · 15 June 2021

Agent replied · 14 June 2024

thank you!

5/5

Google

Good communication, easy, and fast.

Viera · 15 June 2023

Agent replied · 14 June 2024

Thank you Viera!

5/5

Google

The best estate agent I have met, their service is excellent! Highly recommend!

Jiale · 27 August 2022

Agent replied · 26 August 2024

We strive to the best- and care the most!

5/5

Google

Great agency. We had a really good time especially with Emanuele. Super professional and always available for any problem. Super recommended.

Derek · 15 June 2021

Agent replied · 14 June 2024

Derek, thank you for the wonderful review. We are super happy that Emanuele was able to accommodate you are all times. Enjoy your home.

5/5

Google

Leo Newman is wonderful. The real-estate agency has shown professionalism. We found a wonderful apartment, matching our expectations. Many thanks !

Rudatlanos · 15 June 2021

Agent replied · 14 June 2024

Rudy, thank you so much for the kind words, we wish you well in your new home!

5/5

Google

Very professional, reasonable and responsive team - my experience letting one of their apartments was very good, and would use them again in the future.

Ignacio · 15 June 2020

Agent replied · 14 June 2024

Ignacio, thank you so much- wishing you and your family well.

5/5

Google

I have been a tenant since 2015, landlord is great and super helpful. Has a team always ready to support in an very efficient way with any maintanence works.

Angela · 16 June 2018

Agent replied · 14 June 2024

Thank you so much Angela. We hope to be able to keep you for another 3 years!

5/5

Google

Very efficient! highly recommended

Shadi · 15 June 2023

Agent replied · 14 June 2024

Thank you, enjoy your wonderful new home!

5/5

Facebook

First of all I would like to extend my deepest and most sincere thanks and gratitude to Emanuele Gianini. He was friendly, responsive, he cooperated and helped me throughout the entire process with all assistance and advices required. I really recommend this company and Emanuele for their professionalism and promptness at all time!

Patricia · 13 May 2021

5/5

Google

Great agency, listened to our requests and always very friendly!PositiveResponsiveness, Quality, Professionalism, Value

Isabelle · 15 June 2022

Agent replied · 14 June 2024

Isabelle, it was our pleasure to assist you! We wish you well over your tenancy!

5/5

Google

A very efficient and helpful business that assisted myself and my partner in our first time renting. I would absolutely recommend them to others!

Stevie · 15 June 2020

Agent replied · 14 June 2024

Stephen, you both were a pleasure to deal with! Best of luck in your new home

5/5

Google

Friendly and knowledgeable. The whole process of being able to get my foot in the door to my first rented flat was a breeze. Thank you for everything!

KIDnAp · 16 June 2018

Agent replied · 14 June 2024

Thank you for the complimentary review. We wish you the best of luck in your new home!

5/5

Google

The best estate agent I have met, their service is excellent! Highly recommend!

石家乐 · 15 June 2022

Agent replied · 14 June 2024

We strive to the best- and care the most!

1/5

Google

worst service ever thei just tear apart all my stuf and bullyng me and my familyNegativeResponsiveness, Quality, Professionalism, Value

G · 15 June 2021

Agent replied · 14 June 2024

This is a fabricated person and complaint .We have no data on record having dealt with a "G Solis". This is a fake review designed along with a series of other reviews to lower our standings.

5/5

Google

My experience with Leo Newman agency was good. The letting agents are also helpful. Hope will have the same experience during my entire stay in the property.

Madhukar · 16 June 2018

Agent replied · 14 June 2024

It was our pleasure dealing with you and wish you well in your new home!

5/5

Google

They helped me from first call they are professionals Special Nicky Rosenthal (+ 5 stars from me)PositiveProfessionalism

Paul · 27 August 2021

Agent replied · 14 June 2024

Thank you so much Paul. It was a pleasure being able to help you!

1/5

Google

terrible service! p.s. you guys have no data of me cause wasn't under my name. still terrible service!

Esteban · 15 June 2021

Agent replied · 14 June 2024

We have no data on record having dealt with a "Esteban Gomez". This is a fake review designed along with a series of other reviews to lower our standings.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Leo Newman's Google reviews

Questions about Leo Newman London

Has Leo Newman won any awards?

Yes. In The Trusted Agent 2026 awards: Leo Newman, London won Platinum.

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