Trusted Agent profile · London

LDG London reviews

★★★★★ Excellent

346 reviews across 1 platform

39 Foley Street, London, W1W 7TP

LDG's office in London, at 39 Foley Street, is rated 4.5 out of 5 across 346 reviews on 1 platform, including 346 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.5 / 5

346

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for LDG, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

LDG enabled us to rent our first flat in London for holidays. This was the first time I let an accomodation abroad and I had to do it from Martinique, so I was a bit nervous but everything was OK. A LDG agent was present to welcome us and gave us all the explanations about the flat. The accomadation was clean, well designed and in a perfect location to visit London. We could even find umbrellas to cope with the british weather (in fact, it rained only one day in two weeks !). Our flat was cleaned free of charge after one week by LDG. It was a good experience, we had absolutely no problem during our stay and I should recommend LDG for holidays rental.

Jean-Luc · 29 July 2019

Agent replied

Thank you for your very kind review. We here at LDG pride ourselves on the level of service we offer to ensure all clients and customers feel valued. We are very pleased to hear that you are enjoying working with us and hope to continue this relationship long into the future.

5/5

Google

Having used numerous letting agents in London over the last 5 years LDG have definitely been of the highest standard. They were excellent in all aspects of the service that they provide including: - Properties they offer; - Value of the properties; - Ease of dealing with the lettings agent; - Turn around time of documents; and - accessibility to lettings agents If you are looking for a property in Marylebone or Fitzrovia I would recommend LDG with no hesitation,

Vuk · 29 July 2019

Agent replied

Hi Vuk, Many thanks for your kind review. We we are so pleased to hear how happy you have been with our services and will endeavour to keep this up! See you soon. All at LDG

5/5

Google

LDG have, from day one, provided me with a first class service in acting as our advisors for commercial property. They have played an integral part in ensuring we received a spectrum of properties across the market and even thought outside the box so that we considered alternative locations we hadn't thought of before! Harrison Eagles clearly understands his markets and, more impressively so, had a true and in-depth understanding of how our business operates. To complete a very satisfactory service, when I collected the keys upon completion, I was warmly welcomed by an abundance of smiles from LDG's clearly happy staff! I no longer need to speak to any other agents now that I have LDG on my side.

Matthew · 29 July 2019

Agent replied

Hi Matthew, Thank you for your kind words and I’m glad to hear you’re settling in well in your new offices! Should you need to discuss anything property related, you know where we are, so please don’t hesitate to give myself or any of the team a call!, Harrison

5/5

Google

In looking for a West End estate agent, I found LDG to be the most professional and most knowledgable agent there could ever be - in the crowded property market of the West End. I needed an agency that could guide me easily through the regulatory framework as well as having the contacts and facilities network - to get the best possible price and tenant. I cannot give a higher commendation - there is simply no other estate agent with the all round capabilities as LDG.

Dean · 29 July 2019

Agent replied

Thank you for your kind words. We truly value your business and hope to keep you happy for many years to come! From all at LDG

5/5

Google

Harrison helped us to find our new office in Q2 2018 and managed to shatter all my stereotypes of what a CRE agent would be and do, granted that this was the first time we were finding our own office (neither a co-working space, nor a serviced office block). He was refreshingly proactive and practical in his approach versus other agents and agencies that had offered to help us. He understood our needs from the get-go and shared a number of thoughtful properties with us. While viewing them, Harrison would pre-emptively identify whether the demise would meet, or have the potential to meet, the spec and we felt supported by his knowledge throughout. If I'm not mistaken, we immediately took to the fourth property that we saw with Harrison on our first afternoon of viewings. Furthermore, he made himself available around the clock and worked extremely quickly and effectively from start to finish to make sure the lease was completed. It was a delight to work with you, Harrison, and thank you so much for finding us what is proving to be a lovely new home for our London business!

Jannat · 29 July 2019

Agent replied

Hi Jannat! Thank you for your lovely review and I am glad I have played a role in shattering negative perceptions that sometimes taint the real estate industry! It was a pleasure working with you and your firm and I hope you enjoy working from your new offices in Marylebone. I look forward to catching up with you in the future. Warm Regards, Harrison Eagles, Head of Tenant Representation.

5/5

Google

LDG has been our go-to estate agent for more than seven years. First Clare Moll found us a great flat to buy after only a few months. Before that we had been looking unsuccessfully for some years. Since then they have managed another flat we own and have been excellent on all fronts, especially since we are away for many months at a time. Nothing is too much trouble for their staff - from their founder, Laurence Glynne, to every other person we have had contact with. And most recently Minette Ribeiro, our property manager, has done a superb job of appliance replacements, fault repairs, managing technical matters and generally keeping our tenants happy. We cannot recommend the LDG team enough - owner-operated is always best!

Dee · 29 July 2019

Agent replied

Dear Dee, We are delighted to read your review of the service that you experienced through LDG. It's always a pleasure working with you and managing your property. We feel that it is essential to address any queries/maintenance issues with a proactive approach to maintain happy tenants, this is in everyone’s best interest. We look forward to your continued business. Thank you once again, Minette and the team at LDG

5/5

Google

Harrison and Daniel from the LDG team have been working with us since beginning of 2015 when my studio gave them the impossible task of finding us a small space in central London for good value rent. They found us a great airy space on Great Portland Street which served as the base for our growing business in the last 2.5 years. Only recently, we have completed our purchase of a rare commercial mews off market in Central London through the help of LDG team. Despite challenging circumstances and complex legalities, LDG had helped guide me through the process in painstaking detail and commendable patience. Along with their recommendations for solicitors and surveyors, we have been able to complete the deal smoothly and under terms which are to both the seller and my satisfaction.

Joyce · 29 July 2019

Agent replied

Dear Joyce, Thank you also for your kind words. It’s been a pleasure to work with you on this project and also previously to secure Great Portland Street. It’s been lovely to have had a role in helping your business continue to grow in the UK. We look forward to working with you again in the future. Warm Regards, Harrison, Daniel & The rest of the team at LDG.

5/5

Google

LDG are responsible for renting and managing our apartment near Trafalgar Square and have done so for 4 years. This last year we had the unfortunate scenario of getting bad tenants (apparently the worst that LDG have ever come across) so you could say we had a few issues. Gaby at LDG helped us through the process to arrange for repair works and reclaim the money from the tenants guarantor. Thankfully, we've now received the money to rectify the damage in the flat and only gained a few grey hairs. Gaby also worked a few late nights to make sure that everything was covered for us which was greatly appreciated. So a big thank you for Gaby for her endeavours in helping us through this nightmare and her very good work throughout the year when we needed tradesmen to rectify the usual normal issues that arose.

Vic · 29 July 2019

Agent replied

Thank you Victor for your kind words. I'm very pleased the eventual outcome was so positive for you. I look forward to continuing to assist you in the future. Kind regards, Gaby

5/5

Google

Great company to work with. Cary was highly knowledgeable. We were able to view and finalize a letting within 3 days. Would highly recommend.PositiveResponsiveness, Professionalism

Yasmin · 21 June 2021

Agent replied · 20 June 2024

Thank you Yasmin, all the best in your new office space 😊 …

5/5

Google

Thank you Emlyn and LDG for helping me find an amazing apartment in central London. Emlyn was very friendly, professional and always be there when you need him, thank you agian!

Pin · 1 October 2019

Agent replied

Thank you so much for the kind review, was a pleasure helping you with your search. All the best, Emlyn & LDG team.

5/5

Google

Great company to work with. Cary was highly knowledgeable. We were able to view and finalize a letting within 3 days. Would highly recommend.

Yasmin · 30 July 2021

Agent replied · 30 July 2023

Thank you Yasmin, all the best in your new office space 😊

5/5

Google

I have used LDG for around 10 years now as letting agents (and more recently on management) and the service has been excellent. Nothing is too much bother. Natalie Tester on accounts, Javier on lettings and Scarlet on management have proved to be a very efficient and personable team. I have used other agents on other properties and none have come near to LDG in terms of the quality of service and the professional approach they adopt. Highly recommended.

Nigel · 29 July 2019

Agent replied

Dear Nigel, Thank you for your kind words. We aim to please so it's good to know we're doing things right. Best Nathalie, Javier & Scarlet

5/5

Google

Harrison helped us to find our new office in Q2 2018 and managed to shatter all my stereotypes of what a CRE agent would be and do, granted that this was the first time we were finding our own office (neither a co-working space, nor a serviced office block). He was refreshingly proactive and practical in his approach versus other agents and agencies that had offered to help us. He understood our needs from the get-go and shared a number of thoughtful properties with us. While viewing them, Harrison would pre-emptively identify whether the demise would meet, or have the potential to meet, the spec and we felt supported by his knowledge throughout. If I'm not mistaken, we immediately took to the fourth property that we saw with Harrison on our first afternoon of viewings. Furthermore, he made himself available around the clock and worked extremely quickly and effectively from start to finish to make sure the lease was completed. It was a delight to work with you, Harrison, and thank you so much for finding us what is proving to be a lovely new home for our London business!

Jannat · 31 July 2018

Agent replied · 30 July 2023

Hi Jannat! Thank you for your lovely review and I am glad I have played a role in shattering negative perceptions that sometimes taint the real estate industry! It was a pleasure working with you and your firm and I hope you enjoy working from your new offices in Marylebone. I look forward to catching up with you in the future. Warm Regards, Harrison Eagles, Head of Tenant Representation.

5/5

Google

I have used LDG recently for both lettings and the sale of a property. In my view they have a detailed knowledge of the Fitzrovia market that enables them to offer valuable insight into the nuances of the local area. The team are excellent, good to work with and their service has always been of a very high standard. I would have no hesitation is recommending LDG if you are looking at a property transaction in the area.

Mark · 29 July 2019

Agent replied

Thank you for your kind words Mark. It’s appreciated. We really enjoyed working with you. Best regards, Ben Everest Partner

5/5

Google

We found Harrison at LDG superb. The company were one of the first to come back to us and offer us options. Harrison then proceeded to support our find quickly and the process lead by him was seamless. Finding and relocation an office space is stressful enough but without a doubt these guys certainly helped lighten the load.

James · 2 March 2023

Agent replied · 30 July 2023

James, I am delighted I could help you and Owen find a new office in Fitzrovia and enjoyed the challenge of you keeping me on my toes to get it done fast! I look forward to seeing you both around the village or possibly in Riding House Café, Warm regards, Harrison

5/5

Google

I engaged Ben Everest from LDG to sell my property in 2017 What a refreshing change from some of the multi office corporate agents! Their team have been in this area for a long time & are genuinely invested in W1 LDG were kind enough to share their extensive knowledge advising on how to best maximise the potential of my home during a refurbishment They subsequently sold my property very quickly for the exact price they valued it at

Charlton · 31 July 2018

Agent replied

Thank you for your kind review Charlton. I really enjoyed working with you and your straight forward approach. Best Ben

5/5

Google

We have appreciated the advice we have received over many years from Ben to the extent that we eventually decided to stick with commercial use for our property rather than convert to residential. Daniel and Cary then worked on their local contacts and market knowledge to introduce us to our tenant and a deal was struck within days of the refurbishment work being completed! A very satisfactory result! Everyone we have dealt with at LDG have been very attentive and knowledgable, which, being in the business myself, I have valued highly.

Anthony · 31 July 2017

Agent replied

Thank you for the kind words Anthony. It was a pleasure working with you and Josie on what was a very exciting and successful project! All the Best, Cary & Daniel

5/5

Google

the best way to find the perfect place for your London stay. it's out third time there with LDG. great staff. Leticia is great taking care of everything. amazing!

Daniel · 29 July 2019

Agent replied

Hi Daniel, Thank you very much for taking the time to review us. It is always a pleasure working with you and helping you with your booking. This is already the 3rd time you are staying with us and we can’t wait to see you again and welcome you to our lovely apartments in Covent Garden. Kind Regards, Leticia

5/5

Google

In looking for a West End estate agent, I found LDG to be the most professional and most knowledgable agent there could ever be - in the crowded property market of the West End. I needed an agency that could guide me easily through the regulatory framework as well as having the contacts and facilities network - to get the best possible price and tenant. I cannot give a higher commendation - there is simply no other estate agent with the all round capabilities as LDG.

Andrew · 31 July 2016

Agent replied · 30 July 2023

Thank you for your kind words. We truly value your business and hope to keep you happy for many years to come! From all at LDG

5/5

Google

Very responsive and professional team. Emlyn was helping us and the entire process of letting was smooth and quick. I would recommend LDG to others.

Leo · 30 July 2020

Agent replied · 30 July 2023

Good morning Leo, Thank you for your kind review. I wish you all the best. Kind Regards, Emlyn

5/5

Google

Great agency that's been helpful throughout our whole tenancy! Special mention to Roberta who's been nothing but wonderful in helping us with our first flat in London.

Elias · 29 July 2019

Agent replied

Dear Ellias, Thank you very much for your kind review. We always try to go the extra mile for our tenants and reviews like yours encourages us to do better every day! Best regards, Roberta

5/5

Google

I worked at LDG for the better part of 2 years and, having worked in 5 other agencies before it, can honestly say this is the best company I’ve worked for. The partners really care and support their staff plus you can feel there’s a real company culture with the events they put on for us. The other staff are all legends as well because they make sure of it when there’s a new hire, and the vision of growing the business while giving clients a positive experience is real, effective, and motivating. 6 stars.

Harry · 27 September 2023

5/5

Google

I had a wonderful experience with LDG. Themis helped me find a lovely flat. He was very friendly and communicative throughout the process, answering my questions quickly and clearly. The whole team made the reference process very easy and swift.

Lauren · 10 March 2024

Agent replied · 24 March 2024

Dear Lauren, Thank you so much for your lovely words. It was a pleasure working with you and I am glad we helped you find a property in central London. Best wishes, Themis & the LDG Fam

1/5

Google

One of the most unhelpful and unprofessional letting agents in London. Were quick to charge the letting fee but couldn't provide me with the service agreed or promises made. Staff was polite but completely incapable to resolve the simplest issues. After letting agent got their commission - couldn't be bothered to respond to my requests and was left without keys for 2 months. Would absolutely suggest you to AVOID this agency at any cost!

Stan · 29 July 2019

Agent replied

Dear Stan, We are very sorry to hear of your dissatisfaction. We endeavour to provide an excellent service to all our customers and thus far have only received positive feedback from our tenants. I understand a set of keys which were sent to you via Royal Mail Recorded Delivery did not reach you. These were posted to you some weeks ago and we were only made aware that you had not received them last week. We are investigating this with Royal Mail. Whilst I can only apologise for the inconvenience caused, I would like to highlight that as soon as we were made aware of the issue we made every effort to rectify the situation and have updated you promptly. As you know this is something we are still trying to resolve for you as quickly as we can. If you have any further issues, please don’t hesitate to contact me at scarlet@ldg.co.uk. We pride ourselves on our service record and can assure you we are doing everything we can to resolve this matter expeditiously.

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Questions about LDG London

How many reviews does LDG London have?

LDG's London office has 346 reviews across 1 platform: 346 on Google.

What is LDG London's rating?

LDG London is rated 4.5 out of 5 across all 346 reviews, and 4.5 out of 5 on Google from 346 reviews.

Has LDG won any awards?

Yes. In The Trusted Agent 2026 awards: LDG, London won Trusted Agent.

Where is LDG's London office?

LDG London, 39 Foley Street, London, W1W 7TP.

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