Lawson Rutter London reviews

★★★★★ 5/5

Google

Loren has been excellent managing our flat and answering our queries - she is professional, responsive and is a pleasure to deal with.

Marco · 25 August 2022

★★★★★ 5/5

Google

We have used Lawson Rutter to rent a property and the team, especially Loren and Romilly have been proactive and very helpful.

Zoha · 25 August 2022

★★★★★ 5/5

Google

Nothing but good things to say about the management team at Lawson Rutter. We predominantly deal with Loren, but she is always quick to respond and deal with any issues that we may have and on top of that is truly delightful. If at all possible, I would recommend using them above all others.

Matt · 26 August 2018

★★★★★ 5/5

Google

Had a great experience renting from LR over the past few years. Loren always replied to any comms promptly and is a brilliant property manager

J · 22 March 2025

★★★★★ 5/5

Google

Selling an empty house when living 100+ miles away means you are reliant on a representative to be pro-active, attentive and efficiently providing feedback. Sean Roe proved to be all these and helped us sell the property at an acceptable price within the timescale we were looking for.

Eddie · 25 August 2020

★★★★★ 5/5

Google

We purchased a tiny studio from the most excellent Pukar Patel in sales last year and then let it out for 6 months only via Sylva and Loren. We have had the most wonderful service from Lawson Rutter, even down to them keeping a key for us for several weeks after we had removed the studio from the rental market in order that a technician could access to mend a broken smoke alarm within the studio, as we are not local. We would most definitely use Lawson Rutter again should we wish to put the studio back on the rental market at any stage. Thank you to all concerned!

A · 25 August 2020

★★★★★ 5/5

Google

Smooth offer and signing process, friendly, helpful and responsive.

Katy · 7 September 2025

★★★★★ 5/5

Google

Lawson Rutter have managed our property for over 14 years. We, as landlords, as well as our tenants, are so happy with the level of service. They are very responsive and have a great team of affordable repair, handymen etc to help with any issues that arrive. Always friendly and polite, I highly recommend!

Claudia · 29 September 2023

★★★★★ 5/5

Google

We provide cleaning services and a number of other services to a wide range of estate agents in London and Lawson Rutter are by far the best we work with. the level of detail and level of professionalism is second to known, and they always try to make the properties look the best they possibly can. I cannot recommend enough. Fab estate agent and pleasure to deal withPositiveResponsiveness, Quality, Professionalism, Value

GLD · 25 August 2021

★★★★★ 5/5

Google

Loren has been very responsive in managing the property; attending to problems very quickly.

Amy · 25 August 2022

★★★★★ 1/5

Yell

Nothing but trouble

Have been with Lawson Rutter as a tenant for 4 months now. They are utterly terrible at the most simple things such as responding to emails or calling back when they have promised to do so. Every contact with them is a constant struggle for their attention. Promises things in the house will be repaired or replaced and then fails to act as they promised. Don't expect them to be apologetic about it either. They will always blame the issue on the handyman. If they feel you are being too demanding about things such as wanting your cooker to work or having the house properly cleaned before moving in, then they will not try to hide that but instead happily raise their voice and act out. What they ARE excellent at is charging unreasonably high fees for things such as reference checking and sign-on fees. Expect the contract to cost several hundred pounds more in the end, than you could imagine.Can't wait for the break clause date to come...

ECLAE · 25 June 2015

★★★★★ 5/5

Google

We were very fortunate to have had Sean Roe at our side when we bought our house through Lawson Rutter. He always had time for us, helped us negotiate our way through the whole process and ultimately made it possible for us to buy our amazing new house in Fulham. Sean also helped our friends buy their house and so I only have good things to say about him and his team.

Ahmad · 25 August 2020

★★★★★ 4/5

Google

Exceptional as a lettings agency for the last 5 years and in finding a buyer. Throughout the sale process sound advice and help was always offered by Sean Roe. He was reliable and extremely helpful and honest. Very happy to recommend Lawson Rutter.

Fiona · 26 August 2018

★★★★★ 5/5

Google

Totally recommend them! Laura from lettings was great with us, very efficient! she helped us move within 4 days , making everything super easy , flexible with her time and very honest , plus the fees are so much cheaper than the other agencies !

Karla · 27 August 2015

★★★★★ 5/5

Google

They managed the property we were living (renting) in for 2 years. It was by far the easiest renting experience I've had! Responsive and willing to actively help where needed, kept things running smoothly throughout the tenancy. I would highly recommend renting with them if you can!

Sandra · 25 August 2023

★★★★★ 5/5

Google

Very pleased on the process. Sean was very accommodating, introducing us to a solicitor as well that was very knowledgeable.

Menelaos · 25 August 2020

★★★★★ 5/5

Google

We were very pleased throughout our tenancy with Lawson Rutter and the Management Team. Outstanding professionalism and support, especially from Loren who followed us right from the start and made sure everything went smoothly. A great Agency all round.

A · 25 October 2023

★★★★★ 5/5

Google

I’ve been very impressed with the Lawson Rutter performance as property managers, especially of Loren, and would wholeheartedly recommend them to any other landlords, much more so than other agents I have encountered. Really an excellent and enjoyable way of working.

Tony · 25 August 2023

★★★★★ 5/5

Google

We were very pleased throughout our tenancy with Lawson Rutter and the Management Team. Outstanding professionalism and support, especially from Loren who followed us right from the start and made sure everything went smoothly. A great Agency all round.

Adele · 29 September 2023

★★★★★ 5/5

Google

Loren, who forms part of Lawson Rutter's Property Management Team is a real asset to the Lawson Rutter business. She's been managing our rental property for 3+ years, has always dealt swiftly and professionally with every situation or request that has arisen throughout the tenancy, looking-after both the tenant and landlord at all times.PositiveResponsiveness, Quality, Professionalism

Will · 25 August 2021

★★★★★ 5/5

Google

Dealing with the team at Lawson Rutter is a delight, the girls are a pleasure to deal with, helpful and willing to do what is necessary. Happy to be working with them.

Pro · 26 August 2018

★★★★★ 5/5

Google

We have used Lawson Rutter for about 20 years to manage our property. They have been absolutely excellent, helpful, friendly and have always had our best interests at heart.

Michael · 26 August 2019

★★★★★ 5/5

Google

I've just moved the letting and management of two flats to Lawson Rutter and have been impressed by their professional but personal approach, including their attention to detail and responsiveness. Thank you - Sylva and Loren in particular - a great start, and in a pandemic too!PositiveResponsiveness, Quality, Professionalism, Value

Clare · 25 August 2021

★★★★★ 5/5

Google

One could not ask for a more proficient and dedicated service and in particular that provided by the firm's Property Manager , Loren Bradshaw , who has never failed in rising to the challenges placed before her !

George · 25 August 2022