Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLawson Rutter and Lisa as an agent were so helpful and professional to us. She was quick, responsive and understanding all the time. My wife and I are happy to work with this agency. We are in our new home and enjoying it. Thank you again. We definitely recommend working with Lawson Rutter and Lisa.
Update 1 year later as our tenancy has just ended. They were quite responsive and understanding throughout the tenancy, and we also tried to do our best to make their job easier. Also another huge thanks to the handyman Rai who sorted out several things in the flat. Thank you guys, you are doing a great job.
Dr · 25 October 2023
★★★★★ 5/5
GoogleI’ve rented through Lawson Rutter for the past four years, and it’s been a really smooth and positive experience from start to finish. Communication was always quick and clear, any issues were sorted promptly, and the team were genuinely helpful and professional.
Emmanuel · 11 June 2025
★★★★★ 5/5
GoogleLawson Rutter and Lisa as an agent were so helpful and professional to us. She was quick, responsive and understanding all the time. My wife and I are happy to work with this agency. We are in our new home and enjoying it. Thank you again. We definitely recommend working with Lawson Rutter and Lisa.
Update 1 year later as our tenancy has just ended. They were quite responsive and understanding throughout the tenancy, and we also tried to do our best to make their job easier. Also another huge thanks to the handyman Rai who sorted out several things in the flat. Thank you guys, you are doing a great job.
Behnan · 25 August 2023
★★★★★ 5/5
GoogleI have been with Lawson Rutter for nearly 3 years now and continue to be impressed by the service they provide. Loren has been proactive, professional and incredibly easy to work with. There have been several issues with the flat over the past few years - all have been dealt with swiftly with great communication.
Martha · 26 August 2019
★★★★★ 5/5
GoogleSean has been fantastic in navigating the complexities of the sale of our house on Queensmill Road, dealing with all the issues calmly and professionally.
Anita · 28 November 2023
★★★★★ 5/5
GoogleLisa was brilliant in helping me find a new home - always at the other end of the phone if I had a query. She kept me informed of everything during the whole process. Can't fault the service.PositiveResponsiveness, Quality, Professionalism
Mark · 25 August 2022
★★★★★ 5/5
GoogleThese are great agents, Sylva was fantastic when we were finding the place to rent , and then the property has been managed very well by Loren since. They deal with problems very quickly and chase things up when necessary.
Robert · 25 August 2022
★★★★★ 5/5
GoogleLoren is always attentive as our Property Manager and really helpful whenever we have needed anything done. Only have positive things to say about the Lawson Rutter team throughout the process of viewing properties to renting a property with them.
Chester · 25 August 2022
★★★★★ 5/5
GoogleLisa Armstrong from Lawson Rutter has provided us with truly excellent support in relation to our property in Fulham. She has handled all of our property management matters. We were particularly impressed that she found new tenants for our property during the challenging COVID lockdown. She regularly goes above and beyond the call of duty and we thoroughly recommend her.PositiveResponsiveness, Quality, Professionalism, Value
Alex · 25 August 2021
Agent replied · 24 August 2024
Hi Alex,
I'm so pleased that Lisa/Lawson Rutter were able to assist you with the renting of your property. Thank you for taking the time to leave us a review too, it's much appreciated.
Best,
Alex Maile
Managing Director
★★★★★ 5/5
GoogleI had the pleasure of working with Sean and Clare at Lawson Rutter, and they were both incredibly helpful and professional throughout the entire process. They made sure everything went as smoothly as possible, and their hard work and …
Matt · 16 April 2025
★★★★★ 5/5
GoogleVery professional service sound advice throughout very good level of communication keeping me constantly informed.
David · 16 December 2025
★★★★★ 5/5
GoogleSean Roe made our buying experience run very smoothly. He knew exactly what we were looking for in a house and location. The entire process from first viewing to completion moved quickly and with no complications. I would highly recommend the Lawson Rutter team.
Emma · 25 August 2020
★★★★★ 5/5
GoogleMy partner and I have just left our flat in Fulham after 3 lovely years. Lawson Rutter and Loren have been great throughout our time there. Very friendly, helpful and responsive. Highly recommend to others!
Stephen · 16 April 2025
★★★★★ 5/5
GoogleWe have used Lawson Rutter most recently to rent our property out. Loren, our property manager has been amazing - efficient and very responsive both for us as landlords as well as for our tenants. She has gone above and beyond the call of duty following a flood at our property and has been helpful, kind and above all, patient. She is now helping to manage our renovations. I would highly recommend this agency for sales as well as rentals - the teams know the area like the back of their hands and they are very professional.
Sophy · 25 August 2022
★★★★★ 5/5
GoogleSean is a consummate negotiator with top tips and was a pleasure to work with from the beginning of the process of our sale through to its successful conclusion. David and the team were all excellent too. I would highly recommend Lawson Rutter, Fulham Palace Road.
Ailsa · 26 August 2019
★★★★★ 5/5
GoogleFrom day one, my experience with a Lawson Rutter was simply amazing! Started with Lisa Armstrong finding us the perfect place for our very first home in London by listening to what we were looking for, to Loren Bradshaw looking after us in the daily maintenance and communication that one does between tenants and agency’s. Fabulous team and service!!!
Paula · 25 August 2020
Agent replied · 24 August 2024
What a great review! Thanks very much for taking the time to write it.
★★★★★ 4/5
GoogleLisa was great in helping my friend and I secure our ideal property. She was extremely responsive and accommodating in organising a viewing with short notice, enabling us to snap the property up. Would recommend.PositiveResponsiveness, Professionalism
Millie · 25 August 2021
★★★★★ 5/5
GoogleLisa was such a great help throughout the process. So professional and was happy to answer any questions I had at any time! Would strongly recommend Lawson Rutter.
Katie · 25 August 2022
★★★★★ 5/5
GoogleLawson Rutter managed our property over the last 2 years. Loren and the entire time did a fantastic job. Very responsive to all inquiries, excellent support when something had to be fixed, statements came in on time, a reliable repair team and always nice and friendly! Very well done, thank you again!
Wolfgang · 26 May 2024
★★★★★ 5/5
GoogleWe are happy to have Loren as our property manager, she is always reachable and very quick in replying to our emails.
Thank you Loren 😊 …
Nanou · 25 August 2022
★★★★★ 5/5
GoogleA good overall experience, they have constantly improved in the last 5 years. I will give it a maximum rating considering my previous experiences with other estate agents. My assessment is based on promptitude together with the willingness to listen and resolve the inherent issues arising during the tenancy (Thanks, Loren). Good work, recommended.
Robert · 25 August 2020
Agent replied · 24 August 2024
Many thanks for your review Robert, it's much appreciated.
Best,
Alex Maile
Managing Director
★★★★★ 5/5
GooglePukar Patel and the whole team at Lawson Rutter were a pleasure to deal with. Pukar took time to get to know us and understand our situation throughout our search. He knows the property market in W6 inside out, and also can recommend contractors etc. as necessary.PositiveResponsiveness, Professionalism
Emily · 25 August 2021
Agent replied · 24 August 2024
Thanks Emily for taking the time to share your positive experience. Great to read.
★★★★★ 5/5
GoogleWe have rented through Lawson Rutter for a number of years - the rental management team lead by Loren have always been so helpful and speedy when dealing with any issues no matter how big or small. Their communication is great - speediest email replies ever! When finding new tenants for the property we rented, we had limited disruption with only one morning of viewing - great marketing!
Thank you again to the team for making our time renting in London so straightforward.
Rachael · 25 August 2021
★★★★★ 5/5
GoogleLawson Rutter have been managing my property for almost 15 years, which I think says everything about how helpful and professional they are. I have really had to do nothing other than answer the occasional email. Every time a repair is required they find a professional for me and make sure the work is carried out, and always for an exceptionally good price. The peace of mind they provide for me is invaluable.
Christopher · 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
